Keith Docherty Email & Phone Number

Cowie, Gb

Stirling

I help people to save time and money through my unique system in partnership with Utility Warehouse (UW). The services are Energy (electricity and gas), broadband, mobile, boiler care and home insurance.With just one bill for all of the services along with a unique cashback card that links to your account and from everyday spending reduces the customers bills.Providing the best value & personal service to help you manage your costs. If it could be made simpler, easier and an expert did the work would that help? A free review allows me to guide on the best value options available and give advice on what to do next. A true British success story, UW isn’t a gas and electricity company. It’s not a broadband, mobile, landline or home insurance company. It’s the UK’s only genuine multiservice provider.Nobody wants to think about boring utilities. So UW gives its customers more time to concentrate onthe more important things in life with our great value promise: all their home services in one, simple,monthly bill.As an Authorised UW Partner (Senior Team Leader), I also lead a team of Partners who give their Members more time to focus on the important things in life. I also support Partners through their business, with mentorship and training.A FTSE 250 company with over 1,000,000 customers, UW has been endorsedas a ‘Recommended Provider’ by independent consumer champions Which? for over 10 years running.I offer a free review, do the hard work and you get to save money - make sense?

Falkirk, Scotland, United Kingdom

The hospitality industry stays with me and I am delighted to join Henry's Coffee Company to ensure we are the preferred coffee supplier to the hospitality industry. With great tasting coffee, exceptional service and support along with unique opportunities to have your own branded coffee, we can help you to stand out from the crowd! Lets grab a coffee and find out how to WOW your customers.

Stirling

Originally started out as KJD Hospitality owning and managing hotels, restaurants and bars in Central Scotland providing small and medium sized hospitality businesses with a resource that could provide a variety of services to improve their performance and success. This then grew to all businesses with training, strategies, mentoring, coaching, facilitation of board meetings, then adding in goal setting and mindset training. Now the focus is on goal setting and success coaching for businesses and individuals.Achievements:*Growth to Success Coaching, Mentoring and Training*Goal setting training courses for individuals and businesses*Consultation process for businesses*1:1 success coaching*Lifestyle Architecture partnership*Improved efficiencies to increase profitability*Created and implemented revenue management strategies to increase revenues*Assisted and improved the operations and customer experience for our own and client's businesses.*Creation of service/guest journey’s and staff training manuals/handbooks*Implementing cost controls, reporting and structure to the businesses*Implementing sales and marketing strategies*Build and develop existing teams

Stirling, Scotland, United Kingdom

KJD Utilities is a leading provider of energy solutions, specialising in helping individuals and businesses optimise their energy consumption, reduce their carbon footprint, and save on costs. With a focus on heating solutions and a comprehensive approach that includes solar power, voltage optimisation, Hydro Genie, Circo Genie and more, we empower our clients to achieve sustainable energy efficiency. Our commitment to excellence and dedication to our clients' success set us apart as trusted partners in navigating the transition to a greener and more cost-effective future.

Scotland, United Kingdom

Helping the planet, one business at a time.Identifying energy solutions for clients so that they can reduce their Consumption and in turn lower their Carbon footprint and importantly Costs.I specialised in identifying opportunities in energy usage to reduce costs and improve efficiency for all businesses.

Denny

Companies in the group are:Fusion Group UK Limited Fusion Meetings and Events Limited Fusion Hotels and Venues LimitedAccommodation Services Trading Company Limited Legacy Property Developments (THEE) LtdThe Golf INN (Fusion) LimitedLewis Commercial Property LimitedBrands and Operating Divisions wthin the group are:Fusion Meetings and EventsClearly ScotlandClearly LondonOld Churches House Hotel - Dunblane Logierait Lodges - Pitlochry Chimes House - Dunblane The Golf Inn - St. AndrewsAccommodation Services Trading Company Limited - Denny We appreciate how challenging it is for businesses in hospitality, leisure and retail sectors and our services assist all to focus on their business by assisting with meetings and events, accommodation support, facilities management, procurement, recruitment and property development.

OYO hotels and rooms grew to the 2nd largest hotel brand in the world after just 7 years using new technology to work with independent hoteliers. Launching into the UK in 2019 I was asked to enhance their growth due to industry knowledge, ability and professional standards. Since September 2020 my position has been as a freelance agent business development manager. Achievements:*Connected with key decision makers in target hotels converting in to sales*Established partnerships with Hotel Owners and Investors*End to End Sales experience with strong negotiation skills with property owners*Created a strong sales pipeline to consistently meet and exceed targets *Understood the needs of the hotelier and provided a solution in order to build a partnership*Produced a new market to OYO UK with the first Country House Hotel signed*Key performer for Scotland*Introduced new branding to improve UK market awareness

Glasgow, United Kingdom

Having joined the business through Iona Pub Partnership as a BDM, I also added General Manager of Grosvenor Cafe, Riverhouse, Bothy Perth and Inn on the Mile.Iona Pub Partnership is a division of the G1 Group looking after an eclectic mix of bars, public houses, restaurants and hotels that are leased. The role involves working with the tenants to enhance their business, work within the guidelines set out and also to retain and recruit for new tenancies. Responsibilities and Achievements: *Launching new Turnover models into the business including volume targets and variable percentages *Increasing sales of draught and packaged beers. *Increasing sales turnover from introducing sales with preferred suppliers. *Recruitment of tenants for new and existing properties. *Managing profit and loss accounts. *Managing the licencing and responsibilities of properties.*Improving the performance of the properties i am responsible for.

United Kingdom

City Essence Ltd owned and operated a variety of Hotels, Restaurants and Bars within Central Scotland. The variety was mixed between Scottish/Italian restaurants, cocktail bars, Boutique hotels, Country House hotels, nightclubs and local inn's with rooms.

Kirkhouse Inn, Strathblane

Kirkhouse Inn, Strathblane is a 16 bedroom country inn situated at the foot of the Campsie Hills and just 12 miles outside of Glasgow. I took on this small Inn to implement and improve practices and procedures. Completed a refurbishment programme to allow for a quick sale.Responsibilities and Achievements:*Change the business strategy*Implementing cost controls, reporting and structure to the business.*Implemented a Sales and Marketing strategy*Created and implemented a room rate planner to increase room revenue*Introduced staff training, contracts and working procedures.*Worked with designers to refurbish the Inn.*Increasing service standards in every operational area*Implement Health and Safety policy, guidelines and standards

General Manager of Ballathie House Hotel a luxury country house hotel situated in the Perthshire countryside.A 4* star hotel with 2 rosette restaurant overlooking the River Tay.A well established and recognised quality establishment that is ideal for weddings, relaxing leisure breaks, fishing, shooting, golf breaks, meetings and events.Responsibilities and Achievements:*Managing the Hotel and the day to day operations. *Profitability of the hotel, 2011 saw a turnover of £1.7m and a budget for 2012 of £1.9m with a profit of £245k*Re-branding the hotel and implementing Sales and Marketing strategy*Created and implemented room rate planner to increase room revenue*Created new website and designed a second website purely for the wedding market*Weddings for exclusive use increased from 11 in 2011 to 29 in 2012*Increasing service standards in every operational area*Taking the hotel to the number 1 position for Perth on Trip Advisor from 11th position*Implementing a Personal development review programme for all team members*Food costs brought from 38% to 31%*Beverage costs from 44% to 24% with wastage controls put into place*Payroll cost reduced from 38% to 33%.*Increasing Sales and capture of revenue to enhance bottom and top line profits.*Training of all departments and implementing departmental training and staff handbook*Managing a team of 5 direct reports and a total of 54 staff*Health & Safety Management throughout the hotel

Edinburgh, Scotland, United Kingdom

Airport hotel with 150 bedrooms and 22 conference rooms along with a restaurant, lounge and bars. Turnover for 2009 was £6.2m and for 2010 £6.5m with 2011 aiming to achieve £6.7m despite enduring the tough economic climate.Responsible for:*Launching new food and beverage concept into the hotel to replace the traditional bar, lounge and restaurant 'the space'. This was the 3rd project in the UK and cost £380k. Intricate planning, training and market research was undertaken. After 3 months in operation the success was an increase in food and beverage revenues by £6k for the month and Guest satisfaction increased.*Profitability of the Hotel with year on year growth*Achieved Rising Star Manager of the Year Award - Hotel Review Awards 2011*Achieved Inspiring Concept of the Year Award - Hotel Review Awards 2011*Achieved Airport Hotel of the Year Award - Hotel Review Awards 2011 *Day to day operations of the hotel*A total of 138 employees including all Head of Departments.*Held occupancy at 86% 2010, ARR and RevPar up on budget*Payroll control, running the hotel efficiently and effectively.*Highest SALT scores - with year on year growth & month on month growth on Customer Loyalty*Increased F&B profit year on year*Food costs held at 26%*Liquor costs held at 19%

The Alona is a 51 bedroom hotel with a glasshouse restaurant with a capacity for 120, conference and banqueting suite for 120 covers, lounge and bars. Turnover for 2008 was £1.4m.Responsible for:*Profitability of the Hotel*Day to day operations of the hotel*All Sales and Marketing including the creation of new website for the hotel.*Human Resources including recruitment, retention and keeping all legislation up to date.*A total of 43 employees including all Head of Departments.*Payroll control, running the hotel efficiently and effectively. *Health and Safety within all premises including Fire Safety and all legislation.*Training for all staff and lifting all Customer Services to higher levels.*Grow HOP through strict control of costs, expenditure and manning.*Maintaining the Automobile Association rating at 78%. Securing 4 star status.*Increasing room revenue, food, beverage and leisure sales.

Hotel Manager at Macdonald Houstoun House till November 2007 and then Hotel Manager at Macdonald Inchyra Grange Hotel until September 2008

Mount Murray is a four star hotel on the outskirts of Douglas in the Isle of Man. With 90 bedrooms, restaurant, bistro, sports bar, function rooms for up to 300, the largest health club on the island, driving range, tennis courts and an 18 hole golf course.Responsible for:* 96 members of staff with a management team of 8 including Duty Managers* 2758 members of the Health Club all living on the Island* Turnover in excess of £4.25m* Turning Food & Beverage operations from £6k loss per month to an achievable £6k a week profit, by reducing wastage and high staffing costs, increasing POS, introducing EPOS and security procedures, reducing menus and training staff. Increasing morale and motivation.* Increasing standards in all departments and development of Induction training for staff.

Ballathie House Hotel is a 4 star, 53-bedroom Country House Hotel with a 2 AA rosette restaurant. It achieved 3 red stars from the AA and entry into the Top 200 Hotels in Great Britain during my employment.

Skibo Castle is one of the world's most exclusive private members clubs with membership from International celebrities and the world's elite. It was at Skibo where I trained to the highest standards of service, learnt how to create rewarding customer relations and how to develop wild ideas for events into reality.

Worked in every department at Gleddoch House learning the necessary skills and training required to develop my career.Predominantly working within the cocktail bar I also worked in the restaurant, kitchen, housekeeping, reception and latterly was the Assistant Manager of the Clubhouse for the golf course which included running the functions, restaurant and bar to all members and guests.

Ba, Hospitality Management

Activities and Societies: Food and Drink Hospitality Management, Glasgow Caledonian University, Glasgow

Ilm Diploma, Hotel Management; Hospitality Management; Hnd Business Administration

ILM Hotel Management

Hnd, Business Administration And Management, General

HND in Business Administration and Management

Standard Grades & Highers, Business Administration And Management, General

Activities and Societies: Bands and Orchestras, Orienteering, Music