Keith Doherty Email & Phone Number

Burlington, Vt, Us

Vermont, United States

Boston, Massachusetts, United States

-Interviewed, hired and led team of Solution Architects across full scale implementation projects-Led a team of 8+ business analysts, technical analysts and developers for a 12 month end to end implementation of OverIT's NextGen FSM Platform, from requirements workshops to post go live support-Spearheaded internal effort to develop a connector to two external systems (Guidewire and IBM's Maximo) from NextGen FSM Platform. Reviewed business cases, designed overall integration flow, and oversaw the development effort.-Was a key player in working closely with the Product team to design new product features and enhancements-Took leading role in responding to RFPs from a business and technical perspective-Worked closely with Sales and Presales teams during the sales process, including onsite demos answering technical questions and discussing the implementation process-Created staffing plans, project plans and timelines based on project needs

-Lead Architect of the all the solutions architects in the company-Led interviewing and hiring process for new technical employees-Managed internal and external employees in multiple project streams in a 30+ resource project at Entergy lasting 2+ years worth ~2 mil.+ per/year in revenue (subcontracted by PwC)-Led design workshops and created high level functional and technical design documents-Designed complex solution within the strict technical boundaries of the Field Service Edge platformWorked with multiple teams to review existing forms and complete effort estimations for new change requests or statements of work

Washington D.C. Metro Area

· Design, develop, document, test, and debug software for the kiosk platform;· Contribute to planning and review throughout the software lifecycle as required;· Follow the development teams’ standards, processes, procedures, and tools throughout the development life cycle and suggest improvements;· Use automation to increase efficiency of the software development and testing processes;· Correct program errors, prepare operating instructions, compile documentation of program development, and analyze system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls;· Provide technical support to presentations and demonstrations for clients and management;· Create novel concepts that contribute to Securiport’s portfolio of intellectual property.

Cambridge, Ma

-Eversource Project: Led team of 6 Solutions Architects for a multi year project at a Fortune 500 Company with 4000+ field technicians and ~2 mil.+ per/year in revenue (subcontracted by PwC)-Mobile Team Lead: Lead team in designing, developing, customizing and configuring a complete end-to-end mobile solution for a large Energy company.-Led requirement workshops translating decades old paper forms into user friendly, intuitive forms on the iPad that fully integrate with multiple source systems.-Dynamic Forms: Designed and developed complex fully configurable dynamic form approach that was required due to system/software limitations and customer requirements. Used an intuitive UI approach that took user input, serialized it into JSON, and translated the JSON on the back end before sending the data to the source system.-Working with end-customers worldwide to translate the business requirements into a working solution, providing support, training and consulting to integration and implementation teams - Full project life cycle experience.-Designing the integration of the Service Optimization suite with external systems in the organization, from enterprise systems such as SAP (PI layer), Maximo to home-grown legacy systems.-Experience with both client side and server side development (ASP.NET, C#) while Integrating with clients' APIs.

Charlestown

• Assist in the design and modeling of front-end application and the RDMS back-end schema, including the assurance of appropriate technology controls (i.e. normalization, referential integrity, etc.)• Work directly with the user and/or vendors to articulate and document user application needs.• Participate in the development of functional specifications• Participate in the design, development, implementation, integration, production support, and continuous enhancement of applications to ensure reliable, integrated and stable information repositories• Provide end user training and support of developed applications• Assist in developing and maintaining proper technical and user documentation for each system in a consistent and structured manner• Ensure quality control through testing and debugging software for accuracy, completeness, and system integrity• Develop comprehensive project plans and proactively act upon work assignments• Interact effectively (verbally, written, etc.) with users, vendors and management to ensure delivery and use of application is consistent with agreed upon project goals• Continue development of skills and expertise in present and emerging technologies by participating in formal training when possible and by independent self-teaching and tutorials

Cambridge, Ma

Working with end-customers worldwide to translate the business requirements into a working solution, providing support, training and consulting to integration and implementation teams - Full project life cycle experience.Designing the integration of the Service Optimization suite with external systems in the organization, from enterprise systems such as SAP (PI layer), Maximo to home-grown legacy systems.Experience with both client side and server side development (ASP.NET, C#) while Integrating with clients' APIs.Designing the scheduling application functionally, workflow, business rules, and algorithms based on ClickSchedule framework.Developing extensions and customizations for the Service Optimization Server, ClickSchedule Windows client, ClickSchedule web client, ClickMobile and ClickAnalyze Reporting Services.

Burlington, Ma

Developed customizations and add-ons for ClickSoftware products using C#, .Net and Silverlight. Onsite consulting and troubleshooting.

Managed support tickets for all IT problems including viruses, computer maintenance, upgrading software, installing software, and many more computer related issues. Imaged, installed and deployed many PCs using Symantec Ghost.

Worked at the help desk to help troubleshoot or the company's computer problems as well as maintain the company's servers.