Keith Doherty Email & Phone Number

Burlington, VT, US

Vermont, United States

Boston, Massachusetts, United States

-Interviewed, hired and led team of Solution Architects across full scale implementation projects-Led a team of 8+ business analysts, technical analysts and developers for a 12 month end to end implementation of OverIT's NextGen FSM Platform, from requirements workshops to post go live support-Spearheaded internal effort to develop a connector to two.

-Lead Architect of the all the solutions architects in the company-Led interviewing and hiring process for new technical employees-Managed internal and external employees in multiple project streams in a 30+ resource project at Entergy lasting 2+ years worth ~2 mil.+ per/year in revenue (subcontracted by PwC)-Led design workshops and created high level.

Washington D.C. Metro Area

· Design, develop, document, test, and debug software for the kiosk platform;· Contribute to planning and review throughout the software lifecycle as required;· Follow the development teams’ standards, processes, procedures, and tools throughout the development life cycle and suggest improvements;· Use automation to increase efficiency of the software.

Cambridge, MA

-Eversource Project: Led team of 6 Solutions Architects for a multi year project at a Fortune 500 Company with 4000+ field technicians and ~2 mil.+ per/year in revenue (subcontracted by PwC)-Mobile Team Lead: Lead team in designing, developing, customizing and configuring a complete end-to-end mobile solution for a large Energy company.-Led requirement.

Charlestown

• Assist in the design and modeling of front-end application and the RDMS back-end schema, including the assurance of appropriate technology controls (i.e. normalization, referential integrity, etc.)
• Work directly with the user and/or vendors to articulate and document user application needs.
• Participate in the development of functional specifications
• Participate in the design, development, implementation, integration, production support, and continuous enhancement of applications to ensure reliable, integrated and stable information repositories
• Provide end user training and support of developed applications
• Assist in developing and maintaining proper technical and user documentation for each system in a consistent and structured manner

Cambridge, MA

Working with end-customers worldwide to translate the business requirements into a working solution, providing support, training and consulting to integration and implementation teams - Full project life cycle experience.Designing the integration of the Service Optimization suite with external systems in the organization, from enterprise systems such as.

Burlington, MA

Developed customizations and add-ons for ClickSoftware products using C#,.Net and Silverlight. Onsite consulting and troubleshooting.

Managed support tickets for all IT problems including viruses, computer maintenance, upgrading software, installing software, and many more computer related issues. Imaged, installed and deployed many PCs using Symantec Ghost.

Worked at the help desk to help troubleshoot or the company's computer problems as well as maintain the company's servers.