Keith West Email & Phone Number

St. Paul, MN, US

Lisle, IL, US

Lisle, IL, US

• Senior Engineering Manager, Product Development (4/1/08 - Present)
• Responsible for all aspects of successful development and launch of new truck and bus models by leading cross functional teams that include Engineering, Purchasing, Manufacturing, Reliability & Quality, Finance.
• Perform program management duties for simultaneous programs around the integration, scope, timing, cost, quality, resources, communication, risk, and procurement.
• Responsible for driving changes and new product information to multiple groups including Vehicle Programming, Electronic Service Tools, Regulatory Compliance, Product Integrity, Warranty Claims Center, Service.
• Directly responsible to supervise and guide the Product Development Team electrical direct reports, engineering staff in India, outside engineers, contractors, and suppliers.
• Formulated, negotiated, coordinated and controlled the contracts for outside engineering services.

Lisle, IL, US

• Deliverables include charter development, defining customer requirements, benchmarking, technology selection, quality targets, performance targets, regulatory requirements, DFA, hardware and software specifications.
• Performed dual role supervising product development team electrical direct reports while having additional matrix functional Electrical Systems Engineering responsibilities
• Assignments include managing the joint venture with Ford for the F650/750 and CF/LCF vehicles, launching the CXT, RXT, MXT, launching 2007 EPA emission engines, as well as sustaining and minor model year changes for.

Lisle, IL, US

• Managed electrical engineering activity on the development and launch of the heavy duty models including electrical coordination and resolution of warranty issues, robust DVP&R and FMEA execution, benchmarking, setting.
• Responsible for driving changes and new product information to multiple groups including Vehicle Programming, Electronic Service Tools, Regulatory Compliance, Product Integrity, Warranty Claims Center, Service.
• Through warranty claims and failed part analysis, as well as customer on site visits, identified and mitigated electrical design and process issues in new product development.
• Successfully drove a 62% warranty reduction in electronics and software.
• R&Q Representation for the Truck Electronics Group for new custom software applications and Diamond Logic Builder.

Lisle, IL, US

• Directed electrical engineering activity on the development and launch of the International CF/Ford LCF models, as well as the initial multiplexing of the powertrain and forward chassis systems in medium, severe, and.
• Responsible for all electrical coordination both internally and externally between our joint venture companies and suppliers on QCD planning, system development, specifications, part selection, packaging, component.
• Lead cross-functional teams to resolve issues and mitigate risks to meet quality, cost, and delivery targets.
• Worked with vendors to design the new wiring harnesses and components for the multiplexed electrical system to cut costs, improve quality, decrease installation time, and minimize troubleshooting.
• Directed comprehensive design reviews to ensure compatibility with related electrical systems, plant processes, and service needs.
• Worked with our Process Evaluation Center and manufacturing on DFA/DFM for new components and harnesses to reduce manufacturing time and insure first time quality at assemble plants.

Lisle, IL, US

• Proficient in Unigraphics for packaging electrical content, generating installation instructions, and generating harness drawings.
• Managed hardware and software bill of materials across multiple vehicle models.
• Performed FMEA’s, GD&T, concept sheets, test requests, warranty analysis, new component selection, open issue resolution, generated circuit diagram manuals, and supported launch activity.

• Responsible for all facets of quality control and assurance pertaining to the daily manufacturing of over 170,000 GM fuel injector solenoids.
• Supervised 13 direct report Quality Inspectors and Technicians across all three shifts.
• Extensive experience gained in SPC, APQP, MSA, FMEA, PPAP submissions, control plans, reaction plans, supplier relations, customer relations, process instructions, inspection, testing, gauging, statistical tools.
• Launched and managed the Contamination Lab aimed at finding and reducing microscopic particles that result in plug fuel injectors. Optimized lab efficiency and accuracy by implementing an FTIR Image Analyzer system.
• Successfully provided leadership towards achieving QS9000 certification.
• Completed the Statistical Engineering Journeyman’s Course prepared for Delphi E/General Motors Corporation 5/2/97.

Toyota City, Aichi Prefecture, JP

• Handled prototype, pilot, and launch activities for the Toyota Avalon.
• Handled mass production and supplier quality issues for the Toyota Camry.
• Learned the tools and techniques that made Toyota an industry leader such as Lean Manufacturing, Kaizen, Poka Yoke, and 5S.
• Reduced warranty claims by over 50% as a result of focus and perseverance on the high pareto warranty returns with supplier.
• Introduced a program to track and evaluate supplier performance, resulting in an 80% reduction in the defect ratio within one year.
• Evaluated supplier standardized work and helped formulate improvements to work flow procedures.

Mba, Business

Bsee, Electrical Engineering