Keith Bennett Email & Phone Number

Bellevue, WA, US

Bellevue, WA, US

• In this role, I managed a team of Technical Product Managers and Solution Architects responsible for the end-to-end solution on a wide variety of enterprise projects including Supply Chain, Finance, Retail, Customer.
• Other accomplishments/opportunities when not leading the team:o Delivery Lead for the T-Mobile and Sprint system integration for HR, Real Estate, Legal, Training, Payroll, and Recruiting systemso Member of the.

Bellevue, WA, US

• Acting Owning Technical Manager for SAP Supply Chain team for various projects
• Solution Owner for the Inbound to Retail Shrink Reduction and Warranty Exchange Fulfillment in Retail projects resulting in an estimated total company savings of over ~$100M per yearo Supply Chain point-of-contact for.
• Guided sun-setting of Siebel application and project close of the SAP-CRM implementation (an IT lights-on “lift-and shift” project to modernize the CRM tools enterprise wide)o ~150 tickets closed and led the.
• Led identification and prioritization of existing supply chain APIs as candidates for a move to service oriented architecture (SOA)

Redmond, Washington, US

• Led international cross-functional feature teams for Microsoft’s Next Generation of Volume Licensing (NGVL) $55M/year enterprise initiative to build a transactional licensing platform to enable net-new capabilities..
• Feature teams managed: Devices (Microsoft Surface®), Orders, Business to Business, Offerings & Pricing
• Responsibilities and accomplishments:o Drove the design and implementation of net-new capabilities for NGVL. Authored business requirements based on reviews with global community of business stakeholders, approved.

Bellevue, WA, US

• Business Owner Leading a department responsible for the operations, workflow, creation, analysis, and execution of dealer contracts, business customer contracts, and handset activation sales codes enterprise wide
• Led and influenced strategic enterprise initiatives that impact corporate wide sales systems and program initiatives that were fiscally responsible in driving sales as well as customer/partner experience. Positive.
• Managed development and efficiency efforts resulting in reduction of staff due to efficiencies gained
• Led cross-functional nationwide centralization of operational tasks
• Led interdepartmental restructure to better align skill sets with responsibilities thus creating better bench strength and development opportunities for employees
• Key Member of the Organization’s Senior Leadership team driving change, organization goals, and employee development

Bellevue, WA, US

• Managed a team responsible for systems and improving efficiencies in Dealer Financial Services. Department was accountable for an average accounts receivable balance over $150 million. Team consisted of senior systems.
• Drove planning, execution, and implementation of web-based bill paying application for dealers
• Team developed several homegrown SQL database tools to help drive automation and process improvement
• Coached employees on both departmental system projects and enterprise wide system projects including many ERP system enhancements
• Built solid relationships throughout the organization to meet the goals of the company and SDLC projects

Bellevue, WA, US

• Performed ERP (SAP) configuration on MM, WM, FI, & SD modules
• Key member of SAP implementation project for Financials, Logistics, Projects, & Procure to Pay. The project was recognized by SAP as “The Best Telecommunications SAP Implementation Project in 2004”
• SAP Logistics Team Lead partnering with IBM Engagement Logistics Lead

Bellevue, WA, US

• Supported Dealer Financial Services department as SAP subject matter expert and system super-user
• Contact and liaison between the user community and internal IT resources
• Drove the DARE Multiyear Program effort via an SAP solution which resulted in significant improvements in targeted KPI’s (i.e. DSO, A/R Aging, etc.)
• Prepared documentation and served as department resource to work with Business Systems group in resolving SAP system problems, user acceptance testing, and new functionality
• Helped influence and lead positive changes to operational business processes by developing workable solutions aligned with business objectives and SAP functionality

Redmond, Washington, US

• Performed forecasting for keyboards, mice & gaming devices
• Created a forecast to drive manufacturing and distribution planning for OEM customers using different forecasting techniques and collaboration from account managers globally by analyzing, evaluating, and adjusting time.