Keith Flagg Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Responsible for management of dedicated support contracts for commercial accounts as trusted advisor and first point of contact, providing proactive and reactive support on all issues for SCCM/MECM environments for customer IT teams and assist driving successful outcomes for management stakeholders.

Alpharetta, Ga

Lead Architect/Engineer responsible for all facets of operation and delivery for software distribution platform for internal and external customer accounts. Responsible for architectural design and implementation of SCCM (Systems Center Configuration Manager 2007/2012) for hi-level internal & external customers. Worked with Project managers on various large scale-based projects using ITIL framework for delivering solutions from design to full scale implementation

Alpharetta, Ga

Sr. Enterprise Administrator for Siemens North America SMS/SCCM 2007 Infrastructures, responsible for designing, implementation, and daily operational support for 200+ server infrastructure for 16 US business sectors supporting 60,000 client systems. Performed corporate deployments of critical software to enterprise workstations and servers using ITIL principles in coherence with corporate change management policy and PMO office.

Greater Atlanta Area

Lead Enterprise Consultant responsible for design, implementation, and management of a 164 server 3-tier SMS 2003 infrastructure. Primary role included designing, upgrading, and scaling of the existing SMS 2.0 infrastructure to SMS 2003. Configured the infrastructure to span over 155 US locations for management and support of 11,000 user workstations and 500 servers. Provided enterprise-level patch management and software & hardware-based inventory solution using SMS 2003. Worked with project managers using SDLC methodology to complete project requirements on time and under budget

Greater Atlanta Area

Responsible for support and daily administration of 500 node network including regional support of 5 remote offices and 3 engineering project sites. Daily responsibilities included management and support of 16 production servers, user account administration, email administration, and second level support on all issues regarding support of business systems. Responsible for installation & maintenance of enterprise level management applications

Greater Atlanta Area

Responsible for management and support of client/server network of 300 computers over corporate LAN & WAN network including 23 remote field service agents. Duties included installation, configuration, and maintenance of network servers and network peripherals. Responsible for network data backup and network security policy and procedures, creation of network user accounts and email accounts