Gary Keith Email & Phone Number
@universityofcalifornia.edu
2 phones found area 510
LinkedIn matched
Who is Gary Keith? Overview
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Gary Keith is listed as Client Support Services Manager at University of California, Office of the President, based in Santa Rosa, California, United States. AeroLeads shows a work email signal at universityofcalifornia.edu, phone signal with area code 510, and a matched LinkedIn profile for Gary Keith.
Gary Keith previously worked as ITIL Process Manager at Autodesk, Inc. and IT Service Desk Manager at Autodesk. Gary Keith holds Bsba, Business Administration from University Of Phoenix.
Email format at University of California, Office of the President
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AeroLeads found 2 current-domain work email signals for Gary Keith. Compare company email patterns before reaching out.
About Gary Keith
Information Technology support and services manager highly experienced in the design, implementation, and management of global service and helpdesk teams. Highly skilled in team operational efficiency and cost savings, he guides teams to exceed performance expectations through accurate, consistent, and quick delivery of service. With emphasis on teamwork and professionalism, his teams cultivate customer and inter-team cooperation and respect.Specialties: Helpdesk / Call Center Management, Operational Readiness, ITIL V3 Fundamentals Certification, ITIL Incident, Problem & Knowledge Process Creation and Management, Training, SOX Compliance & Audit Preparedness, Technical Writing, Project Management, Proposal Development
Listed skills include Helpdesk Management, Service Desk Management, Incident Management, Metrics Definition And Reporting, and 33 others.
Gary Keith's current company
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Gary Keith work experience
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Client Support Services Manager
Current
Itil Process Manager
This Sr IT Support Manager created and maintained ITIL V3 Incident, Problem and Knowledge Management policies and procedures for Autodesk IT. He evaluated and recommended a new IT service management tool, and the tool’s design configuration and customization to maximize and simplify support integration. He actively oversaw the problem management program.
It Service Desk Manager
In this position, he was directly responsible for the America’s IT Helpdesk and America’s Western field support team. He established staffing requirements and workload scheduling to minimize response and resolution times. He defined, measured, and reported team performance metrics and accordingly coached teammates for continuous performance improvement. He.
Customized Helpdesk Manager And Operations Manager
This position was responsible for the overall operation and performance of individual customized IT helpdesks with staffs as large as 229 support analysts, including support design, transition, training, reporting, and service level compliance. Driving contract compliance and continuous performance improvements, he successfully managed customer.
Gary Keith education
Frequently asked questions about Gary Keith
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What company does Gary Keith work for?
Gary Keith works for University of California, Office of the President.
What is Gary Keith's role at University of California, Office of the President?
Gary Keith is listed as Client Support Services Manager at University of California, Office of the President.
What is Gary Keith's email address?
AeroLeads has found 2 work email signals at @universityofcalifornia.edu for Gary Keith at University of California, Office of the President.
What is Gary Keith's phone number?
AeroLeads has found 2 phone signal(s) with area code 510 for Gary Keith at University of California, Office of the President.
Where is Gary Keith based?
Gary Keith is based in Santa Rosa, California, United States while working with University of California, Office of the President.
What companies has Gary Keith worked for?
Gary Keith has worked for University Of California, Office Of The President, Autodesk, Inc., Autodesk, and Hewlett-Packard.
How can I contact Gary Keith?
You can use AeroLeads to view verified contact signals for Gary Keith at University of California, Office of the President, including work email, phone, and LinkedIn data when available.
What schools did Gary Keith attend?
Gary Keith holds Bsba, Business Administration from University Of Phoenix.
What skills is Gary Keith known for?
Gary Keith is listed with skills including Helpdesk Management, Service Desk Management, Incident Management, Metrics Definition And Reporting, Itil Process Development, Support Team Development, Employee Management, and Help Desk Support.
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