R Keith Glasgow Email & Phone Number

The Woodlands, Texas, United States

Manage Product Evaluation Department for world-wide field incident issues. Investigate field incidents (service delivery or product failures) through forensic and data evaluation along with manufacturing documents for reporting to customers (both internal and external).• Sought after to manage Production Evaluation Department• Responsible for coordinating field evidence and data from region Engineer (field incident reporter) with office based Subject Matter Experts, regarding any local manufacturing quality issues or forensic evidence, to produce report to the customer• Successful in producing notifications to customers (internal and external) about information gained from incident investigations to prevent further occurrences or safety issues• Successful in reducing vast inventory of incomplete evaluation requests accumulated during the previous 5 years (department had no direct supervision during this time), accomplished in less than one year and received award from my Manager and the Vice President of the Company for this work• Highly successful in creating a work environment in The Product Evaluation Department that saw ZERO HS&E incidents

The Woodlands, Texas, United States

Plot molds for PDC bits. Great learning experience for next level failure assessment & future job advancement.• Exceeded at plotting (creating) molds for simple and aggressive designs of PDC/Diamond bits for production with zero quality issues• Met or exceeded quality & quantity production goals for PDC/Diamond bit production

The Woodlands, Texas

Managed and supported DataBit / MultiSense projects from concept through current commercial production, partnering, and collaborating in all areas of innovation, design, manufacturing, servicing, and training. Basic engineering and testing support for various Product Development projects. Trained for 6 months as operator of Atmospheric Drilling Test Rig, gaining expertise in well and drilling controls. Implemented safety standards and mechanical interlocks, preventing possible explosions of lithium-based batteries used in MultiSense technology during use and repair.

The Woodlands, Texas

Planning and conducting research, designing, developing and executing phases of Product Development projects.

Conroe, Texas

Updated and enhanced quality control for all new products. Oversaw completion of ISO 9001 Certification for Quality Control Laboratory and Glaze Preparation departments. • Led improved safety and quality initiatives, enabling staff to stay compliant with internal policies and external safety codes. • Ensured all post production audits were complete and results disseminated to plant personnel, enhancing communication across departments. • Verified all daily production materials were qualified in both quantity and quality, improving manufacturability of products.

Conroe, Texas

Aligned daily production with specifications, and met manufacturing goals. Oversaw all departments, establishing that all aspects of manufacturing process were running as needed and personnel were working within company guidelines for safety and productivity.