Keith Mullins Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Managed, maintained and improved C# Selenium automation solutions for core Product Support QA team. Created and maintained of QA pipelines through Azure Devops and Jenkins to run UI Automation suites, built verification tests and API Regression tests as builds are deployed. Created tailored regression packs for fortnightly patch releases across different versions of core products. Created and maintained defects for issue found in TFS and Azure Devops for use by developers and business analysts. Other duties included manual testing of bug fixes, new features and producing QA testing reports for the fortnightly releases.

Dublin, Leinster, Ireland

Member of the core product support team that identified, analysed and resolved issues within the product, a Client Lifecycle Management tool. Daily technologies include C#, XML and JSON alongside MSSQL and Oracle databases. Performed fixes on both MSSQL and Oracle databases for each issue, fixing index issues on the products Elasticsearch instance in addition to performing fixes on products workflow engine and companion Java components used for rules engine and external data transfer from time to time.Contributed to fortnightly agile release schedule for multiple versions of the product managed through TFS and Azure Devops for release to customers and project team internally within the company to ensure SLAs are achieved. This included leading releases to make sure deployments, configuration was successful. Maintained Window and Linux based servers. Coordinated daily with the QA team to produce high quality fixes and features and managed the deployments through Azure DevOps. Collaborated with multiple teams working off the same product to evaluate and merge their code branches due to parallel delivery schedules.

Dublin, Leinster, Ireland

Managed, maintained and improved C# Selenium automation solutions for core Product Support QA team. Created and maintained of QA pipelines through Azure Devops and Jenkins to run UI Automation suites, built verification tests and API Regression tests as builds are deployed. Created tailored regression packs for fortnightly patch releases across different versions of core products. Created and maintained defects for issue found in TFS and Azure Devops for use by developers and business analysts. Other duties included manual testing of bug fixes, new features and producing QA testing reports for the fortnightly releases.

Dublin, Leinster, Ireland

Develop test plans, test cases and reports in accordance with the company’s testing methodology using TestRail.Reporting, tracking and resolution of system’s defects in accordance with the company’s test methodology using JIRAAlong with the business analysts, act as the liaison between the development team and the business with regards to identifying and resolving issues found in the platform.Assist in the creation and execution of automated test cases using Ruby, Selenium, Cucumber and RubyMine.Participation in daily progress meetings.

Dublin, Ireland

Provide customer support for a complex business instant messaging and A/V product (IBM Sametime) and similar cloud based IM product (IBM Connections Cloud) on Windows 7/8/10, Linux and Mac OS.Support offered ranges from server/client installation, upgrade, usage and configuration issues. Manual testing to reproduce issues experienced by customers, test hotfixes created by Level 3 team.

Dublin

Testing digital apps on a range of devices including Windows8, iPad, Android. Generating bug and feature lists for developers.

Dublin

6 Month placement as part of my college degree.