Keith Hayes Email & Phone Number

Jacksonville, Fl, Us

Amsterdam, North Holland, Nl

Storytelling | Value Proposition Design and Delivery | Sales Enablement | Campaign Design & Deployment-Maintain a sound understanding of the markets and personas served by Elsevier's Engineering portfolio - with a split focus between Knovel as a solution, and the broader Engineering portfolio, as well as Elsevier's Engineering competitors.-Created frameworks, pitch decks, messaging, and interactive workshops to equip the sales team to have insight-led conversations incorporating the challenger sales methodology.-Ensure messaging is delivered via various outlets including social media, whitepapers, events (including webinars), videos, analyst programs, PR, etc.-Convert key messaging into impactful sales enablement content-Build lasting relationships with Knovel customers, partners, and key players within the industryPartner with relevant marketing squads to ensure quality delivery of marketing programs and measurement of results.-Lead an analytical, metrics-based approach to measuring, assessing, and improving marketing performance

Amsterdam, North Holland, Nl

At Elsevier, I work on the Research Solutions team and engage with academic research institutions. I ensure the highest level of customer satisfaction by demonstrating the value of Elsevier's Engineering Village, Knovel, and GeoFacets platforms.-Proactively manage the service aspects of assigned 100+ accounts to ensure maximum value is realized.• Responsible for customer satisfaction and for ensuring the value and use of Elsevier's engineering solutions portfolio for renewal revenue growth and maximizing customer retention.• Act as a trusted adviser to the customer by providing in-depth product training, support, and guidance directly aligned to the specific research workflow and customer objectives to ensure our solutions positively impact their research decisions and outcomes.• Uncover, analyze, and upsell opportunities at the account, plus support the account team with the preparation of tailored renewal value stories, including demonstration of product value and ROI.• Ensure successful implementation and adoption of solution at customers; ensure delivery of appropriate training in line with customer engagement plan.• Identify, support, and develop champions and advocates within the customer environment. Ensure that they communicate the impact of our solutions on the research outcomes.Achievements: -2018: Achieved 101% sales quota achievement-2019: Achieved 100% sales quota achievement-2021: Received Mid-Year Top Performer Award for Engineering

Munich, De

Siemens Smart Infrastructure intelligently connects energy systems, buildings and industries to adapt and evolve the way we live and work. We work together with customers and partners to create an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development.

Amsterdam, North Holland, Nl

At Elsevier, I work on the Research Solutions team and engage with academic research institutions. I ensure the highest level of customer satisfaction by demonstrating the value of Elsevier's Engineering Village, Knovel, and GeoFacets platforms.-Achieved a 101% sales quota for 2018.-Awarded North America team of the year for outstanding performance.

Austin, Tx, Us

WIN-911 is the world’s most widely-used Alarm Notification Software. We have been providing manufacturing, oil & gas, public infrastructure, building management, power generation and utilities customers with proven software that easily integrates with existing control software (SCADA, HMI and/or DCS) systems to monitor operations and notify personnel of problem conditions. With WIN-911, operators can concentrate on other tasks while your computer system does the monitoring.

Austin, Tx, Us

>Responsible for training and growing sales channels consisting of distributors, end users and system integrators. >Managed and served end users with strong customer service and follow-up>Managed all aspects of creative and digital marketing for sales channels. >Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and email marketing systems.WIN-911 is the world’s most widely-used Alarm Notification Software. We have been providing water/wastewater, manufacturing, oil & gas, public infrastructure, building management, power generation and utilities customers with proven software that easily integrates with your existing control software (SCADA, HMI and/or DCS) system to monitor operations and notify personnel of problem conditions.

•Oversee art directing and message development of all website, email and print marketing materials for 4,000 customers.•Implemented product training for 25 new sales trainees, resulting in over $1.2 million in annual sales for 2013-2014.•Led inside sales support team for over 50 national sales representatives for Jasper Engines and Transmissions

Atlanta, Ga, Us