Keith Heard

Keith Heard Email and Phone Number

IT Governance Analyst II at Fifth Third Bank @ Fifth Third Bank
cincinnati, ohio, united states
Keith Heard's Location
Cincinnati, Ohio, United States, United States
About Keith Heard

Expert with honest business communication, data and information gathering and management, summary creation, data entry, complex spreadsheet creation and problem solving.Specialties: Communication, information management, program management

Keith Heard's Current Company Details
Fifth Third Bank

Fifth Third Bank

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IT Governance Analyst II at Fifth Third Bank
cincinnati, ohio, united states
Website:
53.com
Employees:
19739
Keith Heard Work Experience Details
  • Fifth Third Bank
    It Governance Analyst Ii
    Fifth Third Bank Apr 2023 - Present
    Cincinnati, Ohio, United States
    - Manage data in Sailpoint role-based access control database- Create Tableau reporting and metrics tools for analysis, reconciliation and auditing - Process data to highlight and report issues- Create data translation tools to import internal and external customer data- Direct and assist contractors on data improvement projects- Review change requests- Provide training and guidance on role based access control (RBAC) in IdentityIQ- Create ad-hoc data and reports for all departments
  • Fifth Third Bank
    It Governance Analyst Ii
    Fifth Third Bank May 2020 - Present
    Cincinnati, Oh
    - Manage data in Sailpoint role-based access control database- Create Tableau reporting and metrics tools for analysis, reconciliation and auditing - Process data to highlight and report issues- Create data translation tools to import internal and external customer data- Direct and assist contractors on data improvement projects- Review change requests- Provide training and guidance on role based access control (RBAC) in IdentityIQ- Create ad-hoc data and reports for all departments
  • Adecco
    Business Analyst (Data Analyst)
    Adecco Feb 2018 - May 2020
    Cincinnati, Ohio, United States
    - Manage data in Sailpoint-based access management database- Process data to highlight and report issues- Create data translation tools to import internal and external customer data- Create ad-hoc data and reports for all departments
  • Genpact Solutions
    Program Management Support / Data Analyst
    Genpact Solutions Jul 2011 - Aug 2017
    Cincinnati Area
    GE Aviation, Audit Team Coordinator (2011)● Coordinated nationwide team of on-site supplier auditors on customer behalf ● Gathered, managed, and summarized audit and maintenance data GE Aviation, Program Support (2012) ● Generated engineering change documentsExport Compliance Officer (2013 – 2017) ● Maintain internal export control documents for entire engineering team● Successfully completed GE audit with zero findings (2016)● Perform quarterly self-audits for Pratt & Whitney (2016 – 2017) Pratt & Whitney, Program Support (2013 – 2017) ● Developed new project tracking/reporting tools in Excel ○ Desired functionality with user-friendly interface and data formatted in search-, sort-, and report-friendly forms ● Lead regular status/coordination meetings for Genpact and client ● Distributed and presented regular reports to team and management● Lead Supplier Savings InitiativeDuke Energy Project, Lead Data Analyst (2015 – 2016)● Developed and analyzed part failure database in Excel, providing customer insight into equipment health and opportunities for lowered operating expenses ○ Project focused on the utilization of their industrial assets, to reduce downtime and inventory costs related to key component failures at its wind farms○ Constructed a timeline of ~60 key components replacement or failure, and their ages at present and at failure/replacement○ Projected estimated annual failure rates based on failure database and hazard rate analysis● Provided customer with projected failures rates/schedules for the upcoming years○ With this information they were able to intelligently schedule preventative maintenance and adjust inventory needsGE Energy Connections Project, Program Support (2017)● Developed a process for verifying and reporting output of in-development document scanning system● Identified and escalated causes for error● Acted as liaison for customer and development teams as necessary
  • Firstgroup America
    Data Analyst
    Firstgroup America Jun 2010 - Jul 2011
    Cincinnati, Ohio, United States
    ● Developed and streamlined Excel and Access tools and processes for population of national bus route database● Managed the acquisition, processing, and entry of work schedules and routes for ~80 locations○ Contacted internal teams and customers○ Performed ETL for data in various formats from various systems into company database● Designed, refined, and instructed data management processes● Contributed to the troubleshooting and management of databases (SQL/Toad) and proprietary web app
  • Firstgroup America
    Data Analyst
    Firstgroup America Apr 2010 - Jun 2010
    Cincinnati, Ohio, United States
    ● Developed and streamlined Excel and Access tools and processes for population of national bus route database● Managed the acquisition, processing, and entry of work schedules and routes for ~80 locations○ Contacted internal teams and customers○ Performed ETL for data in various formats from various systems into company database● Designed, refined, and instructed data management processes● Contributed to the troubleshooting and management of databases (SQL/Toad) and proprietary web app
  • Lionbridge
    Labeling Editor
    Lionbridge Mar 2010 - Jul 2010
    Judge context-sensitive ads
  • Belcan
    Vendor Liaison
    Belcan Jul 2007 - May 2009
    Cincinnati, Ohio, United States
    ● Coordinated on-time delivery of development tools from local, national and international vendors● Customer sourcing needed to improve delivery performance, tools for development programs were previously “never” on time● Conducted regular visits at vendor locations to monitor builds, strengthen business relationships, and provide answers● Participated in and ran conference calls with vendors, engineering, and internal customers● Maintained database of build notes and delivery schedules● Followed up on delivery/scheduling risks/issues● Made recommendations to sourcing on vendors based on capabilities and performance history● Created and distributed documents for engine manual updates
  • Aps-Materials, Inc
    Logistics And Quality Assistant
    Aps-Materials, Inc Jul 2006 - Jul 2007
    Dayton, Ohio, United States
    ● Analyzed, managed and filed internal and external routing and specification documents● Streamlined shipping processes, greatly reducing daily task time● Identified web-based shipping procedures● Created instruction manuals combining company processes and web-based shipping procedures● Reduction of ~75% time creating/submitting shipments● Received, shipped and generated routing and shipping documents for up to 400+ parts per day● Verified outgoing parts met specifications by performing dimensional and visual inspection● Managed and communicated backlogs and schedules to customers
  • Delphi
    Co-Op Engineer
    Delphi Jul 2000 - Dec 2005
    Responsibilities: • Fuel injector manufacturing line engineering support• Air bag cushion design refinement• Air bag test execution and analysis• FEA model creation and analysis• Vehicle suspension testing• Data analysis• IT support/coordinationAccomplishments:• 1 patent filed (air bag related) and 1 Record of Invention proposed in 9 months• Patent #6832778 issued in December 2004• 70-sheet daily fault report designed in Excel and completed over 3 month period• Data consolidation spreadsheet created in Excel, condensing thousands of data points into one page summary

Keith Heard Skills

Excel Problem Solving Vendor Relations Information Management Data Analysis Troubleshooting Analysis Microsoft Office Powerpoint Word Outlook Windows Microsoft Excel Program Management Microsoft Word Team Building Process Improvement Manufacturing Management Leadership

Keith Heard Education Details

Frequently Asked Questions about Keith Heard

What company does Keith Heard work for?

Keith Heard works for Fifth Third Bank

What is Keith Heard's role at the current company?

Keith Heard's current role is IT Governance Analyst II at Fifth Third Bank.

What is Keith Heard's email address?

Keith Heard's email address is kc****@****ail.com

What is Keith Heard's direct phone number?

Keith Heard's direct phone number is +193723*****

What schools did Keith Heard attend?

Keith Heard attended Wilberforce University, Kettering University, Trotwood-Madison High School.

What are some of Keith Heard's interests?

Keith Heard has interest in Technology, Social Media Marketing, Gaming, Automobiles.

What skills is Keith Heard known for?

Keith Heard has skills like Excel, Problem Solving, Vendor Relations, Information Management, Data Analysis, Troubleshooting, Analysis, Microsoft Office, Powerpoint, Word, Outlook, Windows.

Who are Keith Heard's colleagues?

Keith Heard's colleagues are Cristina Hanson, Joy Smith, Jerel Jones, Kavitha Reddy Goli, Scott Nestor, Matthew Squibb, Katie Brown.

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