Keith H. Email & Phone Number
@nexteraenergy.com
3 phones found area 561
LinkedIn matched
Who is Keith H.? Overview
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Keith H. is listed as Senior IT Business Systems Analyst at NextEra Energy, Inc., a company with 11857 employees, based in Jupiter, Florida, United States. AeroLeads shows a work email signal at nexteraenergy.com, phone signal with area code 561, and a matched LinkedIn profile for Keith H..
Keith H. previously worked as Principal IT Business Systems Analyst at Nextera Energy, Inc. and Senior IT Systems Administrator at Nextera Energy, Inc.. Keith H. holds Associate In Applied Science Degree, Computer Information Systems from Devry College Of Technology.
Email format at NextEra Energy, Inc.
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AeroLeads found 1 current-domain work email signal for Keith H.. Compare company email patterns before reaching out.
About Keith H.
TECHNICAL KNOWLEDGE• Over 20 years of Professional Information Technology Industry Experience • Experienced with Problem-solving, Process Improvement, Windows OS, Microsoft Office 365, IBM BigFix, Tanium, Power BI, PowerShell, SQL, Software Asset Management, Jira, Confluence, SharePoint, ServiceNow, Remedy, Performance Analytics• An Expert with Cisco Networking Administration, Cisco Identity Services Engine, Apple iOS, Active Directory, OneDrive Administration, Change Management Processes• Knowledgeable of the following languages: C/C++, HTML, Java Script, .NET and Visual BasicINVALUABLE SKILLS• Will readily act on challenges and will coordinate with various other IT teams in order to determine a root cause and a resolution for new and difficult technical issues. • Able to gain insight into customer needs, considers all relevant factors, uses appropriate decision-making criteria to anticipate customer needs and provides services that are beyond customer expectations.• Shows a tremendous amount of initiative in tough situations and is exceptional at spotting and seizing opportunities.EDUCATION DeVry College of Technology, North Brunswick, NJAssociate in Applied Science Degree in Computer Information SystemsSix Sigma Yellow Belt CertifiedTeam Kanban Practitioner Certified (TKP)Cisco Certified Entry Networking Technician (CCENT)ITIL Foundation Certificate in IT Service ManagementAmazon Web Services Certified Cloud Practitioner (AWS)
Listed skills include Infrastructure, Technical Support, Lan Wan, Active Directory, and 21 others.
Keith H.'s current company
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Keith H. work experience
A career timeline built from the work history available for this profile.
Principal It Business Systems Analyst
Current- Monitor, develop and evaluate service delivery metrics to ensure alignment with organizational objectives.
- Implement best practices to enhance the customer experience and satisfaction.
- Foster a collaborative environment by working closely with IT teams, stakeholders, and leadership.
- Communicate effectively with team members to drive process improvements and share best practices.
- Propose and implement continuous improvement initiatives to adapt to evolving IT landscapes.
- Analyze existing IT processes and identify opportunities for streamlining and efficiency gains.
Senior It Business Systems Analyst
- Develop and maintain metrics
- Monitor Service Now Ticket SLA
- Implement and enhance Service Now dashboards
- Provide daily metrics reporting to understand assignment routing and overall queue workload
- Assists with process design and modification for continuous business improvement
- Coordinates activities between the end user environment and IT operational support teams.
Senior It Systems Administrator
- Provides Software Delivery by building customized Application Packaging Solutions in IBM BigFix and Tanium using PowerShell
- Create dashboards and reports using Power BI & ServiceNow Performance Analytics
- Manages the distribution of Software Packages to Enterprise (30K) including the handling of global communications, testing and approvals through Change Management
- Provides ServiceNow Enhancements (Catalog Updates, KA's, CMDB)
- Provides L3 expertise and resolution on client endpoint incidents and problems, providing problem analysis and issue resolution
- Provided L3 Support and migrated end-user data from on-prem to cloud Microsoft OneDrive for over 25,000+ users
It Technology Specialist
- Provided Best-in-Class IT Support Services
- Diagnosed, troubleshot, and resolved hardware, software, or other network and system problems, and replaced defective components when necessary
- Maintained and administered computer networks and related computing environments including computer hardware, systems software and all configurations
- Installed and configured networking equipment
It Programmer Analyst
- Key contributor for enabling the Vehicle Area Network
- Developed Mobile Web Applications using ASP/VB.NET and Oracle
- Implemented a Mobile Work Management System called Smart Mobile
- Configured and customized in-house applications using ASP.NET, SQL Server and IIS
Help Desk Technician
- On-Site support for over 200 users
- Hardware support for Dell Laptops and Desktops
- Provided Network support
Systems Analyst Iii (Contractor) - Dsbn Fleet Services
- Mobile Fuel Pocket PC Installations and Maintenance - 120 devices
- Help Desk Support for Windows Pocket PC
- Created Technical How-To Guides and Documentation
- Configuration and Deployment of Replacement Fleet Wireless Laptops
- Provided Technical Support for Hardware and Diagnostic software
Help Desk (Contractor)
- Conducted software updates and installs
- Troubleshot software, hardware and operational problems
System Administrator (Contractor)
- Created various SQL’s to gather information and write reports
- Added & modified data in the Oracle Database
- Wrote technical manuals and guides
- Provided technical support for various Database issues
Computer & Network Support
- Supported 100 users on-site with software/hardware issues
- Maintained servers, firewalls and Citrix network
Phone Support Representative
- Solved problems dealing with networking and photo lab issues
- Troubleshot software, hardware and operational problems over the phone
Help Desk
- Solved various problems involving Networking, windows and operational issues
- Experience with Lap Link, Remedy and Primus
Network Admin/Programmer/Tech Support
- Supported tech calls to 50 users on site
- Programmed in Visual Basic and Access user applications
- Maintained Unix and Novell server networks
- Trained on-site users how to use applications and Unix
Help Desk
- Solved various problems involving Networking, windows and operational issues
- Experience with Lap Link, Remedy and Primus
Web Designer
- Developed and designed flash websites for various clients
- Created graphics/designs for business logos using Photoshop
- Troubleshot hardware and software issues
Colleagues at NextEra Energy, Inc.
Other employees you can reach at nexteraenergy.com. View company contacts for 11857 employees →
Nicholas Buckeridge
Colleague at Nextera Energy, Inc.
Fort Lauderdale, Florida, United States, United States
View →
JW
Jiaxiang Wang
Colleague at Nextera Energy, Inc.
West Palm Beach, Florida, United States, United States
View →
TR
Theodore Raitt
Colleague at Nextera Energy, Inc.
Jacksonville, Florida, United States, United States
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SH
Syed Hussaini
Colleague at Nextera Energy, Inc.
Greater Houston, United States
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CP
Cheryl Pacitti
Colleague at Nextera Energy, Inc.
North Palm Beach, Florida, United States, United States
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EB
Elena Baryshnikova
Colleague at Nextera Energy, Inc.
Hank, North Brabant, Netherlands, Netherlands
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MD
Mark Duggan, Pmp, Ssm, Cssbb
Colleague at Nextera Energy, Inc.
North Palm Beach, Florida, United States, United States
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JM
John Mcdonald
Colleague at Nextera Energy, Inc.
Clifton Park, New York, United States, United States
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MG
Malcolm Gardner
Colleague at Nextera Energy, Inc.
Jupiter, Florida, United States, United States
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LM
Lynn Monroe-Lewis
Colleague at Nextera Energy, Inc.
La Belle, Florida, United States, United States
View →
Keith H. education
Associate In Applied Science Degree, Computer Information Systems
Education record
Frequently asked questions about Keith H.
Quick answers generated from the profile data available on this page.
What company does Keith H. work for?
Keith H. works for NextEra Energy, Inc..
What is Keith H.'s role at NextEra Energy, Inc.?
Keith H. is listed as Senior IT Business Systems Analyst at NextEra Energy, Inc..
What is Keith H.'s email address?
AeroLeads has found 1 work email signal at @nexteraenergy.com for Keith H. at NextEra Energy, Inc..
What is Keith H.'s phone number?
AeroLeads has found 3 phone signal(s) with area code 561 for Keith H. at NextEra Energy, Inc..
Where is Keith H. based?
Keith H. is based in Jupiter, Florida, United States while working with NextEra Energy, Inc..
What companies has Keith H. worked for?
Keith H. has worked for Nextera Energy, Inc., Crossmatch Technologies, Liberty Medical Supply, Rci-Together, and Fujifilm Holdings America Corporation.
Who are Keith H.'s colleagues at NextEra Energy, Inc.?
Keith H.'s colleagues at NextEra Energy, Inc. include Nicholas Buckeridge, Jiaxiang Wang, Theodore Raitt, Syed Hussaini, and Cheryl Pacitti.
How can I contact Keith H.?
You can use AeroLeads to view verified contact signals for Keith H. at NextEra Energy, Inc., including work email, phone, and LinkedIn data when available.
What schools did Keith H. attend?
Keith H. holds Associate In Applied Science Degree, Computer Information Systems from Devry College Of Technology.
What skills is Keith H. known for?
Keith H. is listed with skills including Infrastructure, Technical Support, Lan Wan, Active Directory, Mobile Technology, Windows Server, Microsoft Sql Server, and Requirements Analysis.
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