Keith Hon 🟢 work email
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Keith Hon 🟢 personal email
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Visionary and Strategic Leadership: Possess extensive experience in leading large-scale change and transformation within complex organizations, enabling the development and growth of a Centre of Excellence (CoE) focused on continuous improvement and innovation.Comprehensive Transformation Strategy: Skilled in developing and implementing transformation strategies that align with organizational goals, ensuring alignment with organisation objectives.Best Practices and Methodologies: Expertise in establishing best practices, methodologies, and tools for transformation, ensuring efficient and impactful delivery change initiatives.Cross-Functional Collaboration: Highly competent at orchestrating cross-functional collaboration, aligning all stakeholders with the transformation vision, and ensuring their active engagement throughout the process.Effective Communication and Engagement: Proven ability to develop and deliver compelling presentations and workshops, communicate transformation vision, secure buy-in, manage resistance to change, and build trust through transparency.Continuous Improvement and Risk Mitigation: Strong analytical and problem-solving skills to analyse the effectiveness of transformation initiatives, identify areas for improvement, and implement change management strategies that mitigate risks and ensure smooth transitions.Leadership and Team Development: Demonstrated ability to manage and coach high-performing teams in a fast-paced Agile environment, fostering professional development, and ensuring impact on achieving strategic transformation goals.Skill acquired and developed includes:Change and Transformation Leadership | Banking and Financial Service | Project Management Office | Delivery Governance | Project Management | Program Management | Portfolio Management | Organisation Change Management | Business Process Improvement | Lean Six Sigma | PROSCI ADKAR | Stakeholder Management | Engagement with C-suite | Data Driven Decisioning | Advanced Analytics | Ayteryx | KNIME | Digital Project Delivery | ICT Project Delivery | Digital Channel Development | Digital Channel Performance | Banking Operations | Operation Management | Corporate Services | Retail Banking | Commercial Banking | Wholesale Banking | Institutional Banking and Markets | Investment Banking | Securities Services | Telecommunication | Director | Head of | People Development | People Leadership
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Senior Transformation Manager, Change And Delivery Enablement, Enterprise DeliveryAsx Feb 2022 - Mar 2024Sydney, Nsw, Au• Training, coaching, and advising change managers and project managers on OCM strategies approach, and activities for tactical and strategic projects• Driving continuous OCM capability uplift to enhance effectiveness of delivery CoE• Designing enterprise level OCM impact indicators and reporting to management up to the board level• Conducting post-implementation reviews and identifying improvement opportunities with capability leads in Delivery and Tech CoE• Managing a team of 3 Senior OCM Managers -
Head Of Change Delivery And Corporate ServicesDah Sing Bank Jun 2019 - Jun 2021Hong Kong, Hk• Overseeing the portfolio of strategic and tactical projects across all business domains of the bank, actively engaging senior stakeholder to align delivery priorities, interdependence, and resolution to issues• Designing and improving delivery practices for delivery execution, change emblement, benefit realization to support enterprise strategic objectives• Managing day-to-day operation and control of the Corporate Services function, covering general administration and corporate real estate operations• Managing 90 members of staff through 11 direct reports -
Section Head, Business Innovation And Fintech DevelopmentThe Bank Of East Asia, Limited Jan 2018 - Jun 2019Hong Kong, Hk• Engaging external partners for potential joint venture, investment, and co-innovation opportunities• Representing the bank in fintech and payment related industry initiatives and regulatory forums -
Section Head, Channel Planning And Quality AssuranceThe Bank Of East Asia, Limited Jun 2016 - Dec 2017Hong Kong, Hk• Driving online channels adoption through identifying and delivering initiative for new services, enhanced experience, and incentive that drives customer behaviours.• Driving agreement on KPI, delivering continuous improvement and business processes reengineering opportunities to achieve efficiency and productivity objectives.• Managing 25 Headcounts
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Executive Director, Securities Service, OperationsGoldman Sachs Jul 2015 - Jun 2016New York, New York, Us- Established process improvement framework, trained and uplifted process improvement capabilities in APAC region- Implemented digitalization initiatives resulting significant savings -
Section Head Business Process GovernanceThe Bank Of East Asia, Limited Feb 2015 - Jul 2015Hong Kong, Hk- Drove end-to-end business process transformation and spearheaded key bank-wide regulatory compliance initiatives- Successfully led global FATCA compliance implementation for the Bank Group, covering more than 10 jurisdictions- Implemented governance frameworks and led initiatives to enhance business processes and ensure regulatory compliance
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Section Head Process ReengineeringThe Bank Of East Asia, Limited Dec 2013 - Jan 2015Hong Kong, HkProductivity and Service Quality
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Senior Business Process And Assurance ManagerHsbc Mar 2011 - Dec 2013London, Gb- Established governance framework on Commercial Banking oversight on service delivery quality- Drove business performance enhancement, covering customer on-boarding, e- channel distribution and automation, credit origination, and payment services- Supported organization effectiveness review for Hong Kong Commercial Banking, covering 2,000 members. Reviewed and revamped support model for Commercial Banking Relationship Manager -
Senior Change Delivery ManagerHsbc May 2010 - Mar 2011London, Gb
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Senior Business Integration ManagerHsbc Jan 2010 - May 2010London, Gb• Regional Lead of OneHSBC Account Opening program aiming at creating globally consistent platform for onboarding new customers• Led straight-through-processing (STP) and process improvement initiative• Led operation offshoring projects
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Manager Business IntegrationHsbc Jun 2007 - Dec 2009London, Gb
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Assistant Vice PresidentDbs Bank 2005 - 2007Singapore, Sg• BASEL II data quality stream lead• Internet security and 2-factor authentication project process lead• Personal unsecured lending process champion -
Operations Planning ManagerAsia Global Crossing / Asia Netcom Feb 2001 - Jul 2005Regional Operation SetupProcess DesignOperation System Design and implementationOperation M&AOperation Management
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Assistant Consultant, Operations Planning And Resources ManagementPccw Oct 1998 - Jan 2001Kowloon, Hong Kong, Cn
Keith Hon 🟢 Skills
Keith Hon 🟢 Education Details
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The Hong Kong University Of Science And TechnologyIndustrial Engineering And Engineering Management -
The Chinese University Of Hong KongSystems Engineering And Engineering Management
Frequently Asked Questions about Keith Hon 🟢
What is Keith Hon 🟢's role at the current company?
Keith Hon 🟢's current role is Banking & Financial Service | Project & Transformation | Project Management Office | Delivery Governance | Project & Program Management | Portfolio Management | Org Change Management | Business Process Improvement.
What is Keith Hon 🟢's email address?
Keith Hon 🟢's email address is ke****@****chs.com
What schools did Keith Hon 🟢 attend?
Keith Hon 🟢 attended The Hong Kong University Of Science And Technology, The Chinese University Of Hong Kong.
What skills is Keith Hon 🟢 known for?
Keith Hon 🟢 has skills like Business Process, Business Process Improvement, Operations Management, Stakeholder Management, Business Analysis, Change Management, Banking, Business Process Re Engineering, Business Transformation, Telecommunications, Management, Process Engineering.
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