Keith Hopps Ii Email & Phone Number

• Streamline project documentation and database management by initiating an automated system, which reduced manual search time by 80% and contributed to a 15% increase in program efficiency.• Initiate and manage a complex database (CLMS) of over 2,000 programs with detailed information on program goals, funding sources, performance measures, and outcomes.• Develop user guides and facilitate training sessions to subordinates and senior executives to enhance system adoption.• Analyze program data and implemented process improvement leading to an 15% efficiency increase.

• Managed incoming communication, effectively directing calls to appropriate organizational leaders.• Oversaw financial tasks, including budget assistance and finance collection processes.• Coordinated executive calendars and organize meetings, ensuring efficient time management for leadership.• Maintained and enhanced security protocols for mobile devices, as well as installed and supported audiovisual systems and computer software, with a focus on Microsoft and mobile operating systems.

Washington, District Of Columbia, United States

• Developed and delivered a comprehensive training program for new employees, focusing on the distribution and management of working papers and the coordination of critical feedback from senior leadership.• Conducted thorough reviews of data submissions from junior staff, ensuring accuracy and proper formatting before final dissemination, and oversaw the processing of over 100 document translation requests.• Coordinated project timelines and maintained senior officials’ schedules, while performing regular audits and quality checks on data, and facilitating effective communication among clients and internal teams.

Waldorf, Maryland

• Received, cataloged, and labeled freight.• Discovered and designated damaged shipping items for merchandize return.• Stock, organize and display merchandise according to store and manufactures specifics.• Promoted to Sales Associate after exceeding expectations.

Washington D.C. Metro Area

• Maintained the integrity of legal proceedings by diligently scanning and uploading secure documents into the court database, ensuring strict confidentiality.• Supported courtroom operations by preparing necessary documentation, assisting with case organization, and accurately recording court proceedings.• Facilitated efficient communication within the office by directing calls and correspondence to appropriate parties and providing comprehensive administrative assistance.