• Assisted general manager in overseeing day-to-day operations of store: including cash handling, staff coordination and delegation, customer service, inventory receiving and sales, seasonal inventory setup and display, and decision making for front of store issues with long terms priorities being the balance of customer service with optimum profit and loss outcomes.• Used computer-based system for tracking inventory levels, orders, sales, and deliveries to avoid product overstock and outages, and increased efficiency of system by adjusting, correcting, and reporting when system predicted inventory needs incorrectly.

• Evaluated, reviewed, and made determinations as to clients’ eligibility or ineligibility for all Medicaid programs.• Analyzed complex eligibility factors, calculated level of benefits for federal and state funded programs as a result of income, household members, and roll down procedures by interpreting and applying complex federal, state, and agency policies.• Conducted special investigations and wrote reports concerning fraud and location of absent parents, counseled and referred potential recipients to other agencies, recorded findings, recommendations, and services.• Examined Application Center application packets for timeliness, completeness, and appropriateness prior to authorization of reimbursement.