Keith Johnson Mas-St Email & Phone Number

Denver, Co, Us

Colorado

Manages, schedules and programs the Division facilities to include two reservoirs (one witha swim beach, concession stand, boat storage/mooring operation, boat rental operation, SCUBA area, archery range, nature center, kiteboarding & windsurfing launch, trailered boat launch, handicapped fishing pier, and trail system).• Handles cash management in excess of $1 Million from entry station, boat rental, concessions, and other assigned facilities. • Oversees reservoirs’ fees for season and daily pass sales.• Coordinates facility events offered by city and by outside groups.• Project leader (Get Outdoors OSNR) designed to bring underserved youth and families into the Aurora Open Spaces in an effort to inspire future stewards and/or employees for our Natural Resources.• Ensures a high level of customer service with facility users through needs assessment andevaluation of program effectiveness and services.• Supervises assigned staff in excess of 22 people that include both full time and seasonal.• Initiates program planning and development activities.• Coordinates and networks with community organizations.• Develops procedural manuals as necessary.• Establishes goals, objectives, and program standards.• Assumes responsibility for program and facility operational needs including supplies,equipment, and personnel.• Proposes and executes program and subprogram budgets; monitors program or facilityrevenue and expenditures.• Responsible for selection, training, evaluating, and disciplining of assigned employees.• Develops, maintains and prepares administrative reports.• Department representative for Safety Committee.• Chosen as a "high performer" recipient in 2017.

Colorado

Responsible for creating, planning, marketing and executing a comprehensive recreation agenda for the residents, overseeing the operation of the recreation complex, and setting direction for the community programs, events, classes and activities. • Building partnerships with local businesses and organizations; assisting with marketing events; soliciting sponsorships for community events; recruiting and organizing resident volunteers; establishing and implementing general policies and procedures for activities.• Developing and nurturing a viable network of volunteers; overseeing scheduling of events, trips, meetings, rooms, and group functions; developing, promoting, coordinating and overseeing community events.• Editing, producing and distributing monthly community newsletter; maintaining the community website; overseeing all social media; conducting regular meetings with resident social committee regarding community event information.• Producing, maintaining and following an annual budget for activity income and expenses; providing monthly financial reports for activities; and performing other duties as assigned.

Peru

• Owner/Operator of a tour guiding business that took guests hiking, mountain biking, and on driving trips in the Peruvian Andes Mountains.• Received a Master’s degree in Sustainable Tourism from Arizona State University.• Intermediate speaking, writing, and comprehension of Spanish.• Involved in a myriad of volunteer projects to help out the local communities. • Travel throughout South America with extensive knowledge of locations within Peru.

Marriott's Desert Springs Villas - May 2008 - Dec 2011Managed the recreation and concierge department in a 1276 key resort with a staff of 14 and budget of $800K. Oversaw recreation center, pool area, concierge desk, fitness center, and bike rentals. • Created and implemented all on-property recreation and worked with off-property recreation vendors.• Increased guest service scores 3 years in a row in all areas of oversight (variety & availability of activities, activities room, concierge, and fitness center). • Ability to meet departmental budget of over $800K every year. • Actively recruited recreation students from 2 major colleges by giving presentation in hospitality classes, interviewing candidates, and mentoring. • Worked with corporate office to create professional hiring requirements for recreation management as well as development of programs to be used company wide. • Key player in $330K project to renovate property recreation center.• President of DSV 5 star staff engagement committee that increased staff friendliness scores each year. • Chairman of DSV task force designed to promote wellness for associates. • Implemented a new bike rental program that led to $40K yearly revenue increase.• Put together a variety of charity events to help give back to the local community.Marriott's MountainSide - May 2001 - May 2008Managed the recreation department in a 364 key resort with a staff of 10 and budget of $500K. Oversaw recreation center, pool area, two conference rooms, fitness center, and ski valet. • Helped form the recreation department on site from scratch in 2001. • Department guest satisfaction scores moved from 40th to 2nd out of 50 properties during tenure. • Ability to meet departmental budget of over $500K each year. • Oversaw $90K fitness room refurbishment. • Developed conference room rental and liquor delivery system.• Assisted in planning for a successful 2002 Winter Olympic Games.

Master'S Degree, Sustainable Tourism, Gpa - 4.0

Master's Degree in Sustainability

Bachelor Of Arts (Ba), Recreation, Summa Cum Laude - Gpa 3.93

Bachelor Of Science (Bs), Hotel And Restaurant Management