Leisure Club Manager
CurrentIn this role I am responsible for the operation and profitability of the leisure section of the hotel. I manage a team of 18 direct reports.• Revenue Growth: I have delivered on agreed revenue targets for three consecutive years, ensuring profitability of my department. • People Management: I motivate and manage a diverse cross-functional team; we work new business from lead generation to close. • Customer Insights: Customer satisfaction feeds heavily into the retention of our members. I constantly seek timely feedback, both positive and developmental.