Keith Knight (He/Him/His) Email & Phone Number

Oxford, Oxfordshire, GB

Crawley, England, GB

SQA documentation updates for group level, MDR & MDSAPLed supplier surveillance audits rationale, audit plan, leading audits (ISO9001 & ISO13485), reporting, CAR management, budget etc.Developed supplier performance reporting system for quality and delivery metrics. Supplier development activities including basic quality tools training, conveying MDR.

Oxford, GB

NPI, SQA, Supplier Development, QMS, Equipment & process development, diagnostics, IVD, Manufacturing Engineering and Quality activities for the production department. Developed and implement assembly line improvements, led design of new assembly jigs, led design and implementation of robot assembly station, led the team though major quality investigations.

Croydon, GB

Responsible for supplier related activities to drive down the number of open supplier quality complaints and audit compliance issues.Developed supplier performance reporting system for quality and delivery metrics. Supplier surveillance audits rationale, audit plan, leading audits, reporting, CAR management etc.Supplier development activities including.

Abingdon, Oxfordshire, GB

Development of streamlined IQ, OQ, PQ validation plan, protocols and reports for revised production process. DMR, DHR, Manufacturing Instructions, Process Flow Diagram & PFMEA creation. Lead the implementation of continuous improvements to manufacturing and support processes including rework, labelling, goods inwards, calibration, training.

Kidlington, Oxfordshire, GB

Kidlington, Oxfordshire, GB

Responsible for all aspect of quality in the moulding department. Representative at daily and weekly SMT and Customer meetings. Leading the drive for compliance to Customer standards, internal systems and processes and the drive towards IATF16949 transition within the mould shop. Development of the quality team for use of 8D methodology, document and data.

Responsible for leading the department I had previously worked in (Dec-12 – July 15). Developing KPI’s and data collection processes, recruitment of new section leaders and team leaders and the development of the existing team. Leading weekly review meetings and conference calls for multiple customers. Development of the systems & processes to aid the.

Responsible for leading the quality department during the final pre-production and launch phases of two simultaneous product lines for prestige OEM Customers. Development of the departmental headcount plan, roles and responsibilities and activities to meet both internal and external Customers requirements. Voice of the customer internally on all matters.

Responsible for the manual assembly departments main product line. Leading daily production meetings and weekly customer review meetings. This role involves driving component quality & supply both internally & externally, driving production of devices and CI activities, ensuring the customers quality & delivery requirements are met and exceeded where.

Leading the UK team for the re-introduction of an after sales seatbelt assembly for JLR / Unipart. Managing FMEA, Production readiness & Assy instructions, SREA, PPAP, ISIR’s and supplier quality.Additionally responsible for the current production project quality activities including customer support visits, concern investigation & resolution, driving.

Management of all departmental “exception documents”. This includes detailed investigation and root cause analysis, report writing and driving the implementation of agreed corrective actions. Identification and implementation of departmental continual improvement projects. Technical Support for NPI team for problem solving reporting. Representing the.

Responsibility for 2 new Jaguar seating programs in Launch phase and 6 new programs in development phase. Leading the development of “issues lists” and driving weekly progress meetings. Leading reviews with Jaguar quality for project approval status. Development of process documentation including PFMEA, PFLOW & Control Plans. Responsible for Customer.

Management of the overall customer account for issues relating to quality. Development of the project plan and implementation. Driving and supporting all areas of the business from shop floor associates to Executive level to hit commitments made to the customer. Chairing of weekly customer conference call, driving improvements across the business and.

Management of the quality department whilst driving robust resolution of customer concerns. Engineering change control in plant to reduce obsolescence, stock management and timely implementation. Supplier concern management and reporting. Re-developing all production work instruction documentation, control plans, CRT’s & PFMEA’s. Customer facing role.

Management of JLR customer concerns. Driving root cause analysis, corrective action and customer reporting. Engineering change control in plant to reduce obsolescence, stock management and timely implementation. Supplier concern management and reporting. Re-developing all production work instruction documentation, control plans, CRT’s & PFMEA’s. Customer.

Working with SME’s in the South West region for development, implementation & auditing of systems for ISO9001:2008. As part of the working partnership Business Improvement Techniques have been employed to provide additional benefits to the client. This has included tools such as 5S, 8D, VSM, Technical training, and development of KPIs.

Burgos, Spain, ES

Supporting Oxford plant in the de-escalation process with BMW. Development of the de-escalation plan including KPI’s, simple but robust management systems, implementation of immediate robust containment actions and the subsequent Corrective /Preventative actions (Poka-Yoke where possible). Customer support for quality and engineering issues. Driving.

Munich, DE

Responsible for all door and seating issues on Mini & Mini convertible (R52 & R56) from a warranty perspective. Analysis of dealer returns and reports, working to identify root cause of the issues and then ensure robust corrective action implemented to resolve the issue. This meant driving other departments including assembly, SQA (QMT) and product.

Concordville, PA, US

Covering all aspects if quality from adherence to internal APQP systems, supplier development and SQA, Customer facing including PPAP, timing plan presentation etc etc. Involved in new product development and testing of an automotive tier 2 supplier of glove box latches. Customers included Fiat, Porsche, Scania, Ford, SAS & Intier.

Initial role was to manage the quality aspects of Telford plant closure and transfer into Leamington. This involved extensive customer and supplier liaison for planning, timing and APQP / PPAP activities.Second role was AQE for Headliner program for LRV. Responsible for all customer and supplier APQP & PPAP activities. Included activities were gauge design.

Management of the site quality department. Customer Quality, Supplier Quality, QMS, developing all production work instruction documentation, control plans, PFMEA’s, PPAP’s etc. Customer facing role supporting the continual improvement of plant performance metrics

Burgos, Spain, ES

Customer facing QE responsible for all concern investigation, containment and corrective action including daily FCPA feedback to LRV Senior management. Responsible for achieving a level of stability on the customer site to allow plant to focus on permanent corrective action implementation.As Quality manager assumed responsibility for the plant overall.

Management of four UK sites for the ongoing accreditation to QS9000 & drive for TS16949Management of four UK sites for the ongoing accreditation to ISO14001 & OHSAS 18001Responsible for the day to day running of the plant Quality department on all sitesDevelopment of systems to identify KPI's set targets and systems for data capture & analysisDrive.

Management of Quality department including Engineers, Goods In, Dock Audit and Laboratory functions. Responsible for ongoing compliance to QS9000 & ISO 14001 Customer liaison activities not only for Quality Issues but for PPAP approvals, drawing changes etc. Supplier management to eliminate quality & supply concerns and to develop systems where.

US

Management of two key customers Honda & IBC whilst supporting all other customers as required.Employed to develop the quality system & take the company through their Triennial QS9000 review.Developed the use of QOS in the plant for Scrap reduction activities & provided training where required.

Management of 20 Quality, Engineering & Maintenance personnel. Responsible for JIT plant and new program quality in terms of supplier APQP & management, production quality & processes and customer quality. Management of engineering change & implementation into JIT. Responsible for Quality system development, implementation & conformance.Key member of the.

Cork, Ireland, IE

Responsible for all aspects of program quality on Jaguar X400 interior parts including, Supplier APQP, Customer APQP, Customer concern resolution and conformance to procedures. Management of 3 engineers acting in an advisory capacity to ensure standardisation across all new programs. Involved in ensuring compliance to the quality strategy of program.

This position gives responsibility for all aspects of Honda business. This includes customer liaison at all levels on matters of a quality, commercial, logistics and production nature.Responsible for the smooth introduction of all new projects that involves production team training, supplier development and ensuring the manufacturing plant is totally ready.

Responsible for quality and inspection of all parts in the cell. Liaison with customers and suppliers at all levels. Customers include Ford Southampton, Genk and Cologne. Instrumental in the company achieving Ford Q1 status. Responsible for the development and updating of all FMEAs, Control plans and SPC.Investigating potential failure modes on new.

GB

Responsible for the dimensional checking of all types of vehicle produced, sub-assemblies and any other dimensional measurement required for quality problem resolution. This involved checking of bodies from development stages through to mass production. The main equipment used was a computer controlled 3D measuring machine. A CADDS4 terminal and various.

GB

During this apprenticeship various skills were obtained in many areas including:- Press Shop, Machine Shop, Body-In-White Assembly, Paint Shop and Pipe Fitting Department.