Keith Kunkel Email & Phone Number

Mansfield, Texas

Mansfield, Tx

Provide computer installation, configuration and repair to businesses and individuals.

Fort Worth, Tx

• Supported up to 135 users.• Established reputation for outstanding customer service• Managed servers, including e-mail, print, and backup servers and their associated operating systems and software.• Managed security solutions, including firewall, anti-virus, and intrusion detection systems.• Managed all network hardware and equipment, including routers, switches, hubs, and UPSs.• Installed, configured, maintained, and troubleshot end user workstation hardware, software, and peripheral devices.• Ensured network connectivity of all workstations.• Conducted research on network products, services, protocols, and standards in support of network procurement and development efforts.• Administered all equipment, hardware and software upgrades.• Managed and negotiated with vendors, outsourcers, and contractors to secure network products and services.• Developed, implemented and maintained policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery.• Administered and maintained end user accounts, permissions, and access rights.• Performed server and security audits, and system backups and recovery.• Recommended, scheduled, and performed network improvements, upgrades, and repairs.

Ft. Worth, Tx

• Network administration and desktop support including configuring network printing, directory structures, rights, security, and software on file servers.• Led conversion to new computers and Windows 7 OS and Office 2010.• Sourced and purchased PC workstations and servers.• Selected vendors and negotiated contracts.• Identified and resolved hardware and software technical problems and malfunctions.• Designed and implemented a Windows 2000 Active Directory Domain, using multiple DNS servers, DHCP and WINS, upgrading from Novell 3.12.• Upgraded network hardware and software components.• Performed network backups using CA VERITAS Software.• Configured VPN environment for remote sales staff including VOIP phone.• Configured and maintained phone systems• Served as Traffic manager, negotiated shipping rates with ground and LTL carriers. Shipped products using UPS Worldship and Fedex Ship Manager software. Completed BOL and shipping papers• Project lead to organize convention and trade show for industry organization.• Make highly effective executive level presentations.

Denton, Tx

• Designed and implemented a Novell Network for a 9 location county agency using Netware 5.1, DNS, DHCP, Managewise 2.7 and Zenworks.• Designed and implemented a Windows 2000 Active Directory Domain, using multiple DNS servers, Mail Server, DHCP and multiple WINS with multiple locations over VPN Links.• Led engineering team for upgrade of 100+ NetWare 4.11/3.12/2.2 servers to NetWare 5.0 for FWISD.• Installed / configured Windows NT 4.0 servers, utilizing Compaq SmartStart for FWISD.

Fort Worth, Tx

• Senior Network Analyst• Assisted Supervisor with task management and employee supervision.• Project team lead for enterprise Y2K Project with 2100 PCs.• Project team lead for migration from Netware 3.1x to 4.11. • Designed distributed Novell 4.11 server network including fiber backbone upgrade.• Install and Administer Windows NT 4.0/3.51 and Novell 4.11, 4.1, 3.12, 3.11 servers.• Responsible for network backups using Seagate Software.• Supervised troubleshooting for client/server problems including protocols, hardware, software, and connectivity.• Provide team leadership support to over 450 local and 1350 remote LAN/WAN users including MS Office97, Lotus SmartSuite, WordPerfect, Lotus Notes, Lotus Organizer, and terminal emulation software for IBM AS/400 and Mainframe.• Supervised installation/configuration of PC hardware and software for systems utilizing Windows NT, Windows95/98, and Windows 3.1.Install LAN/WAN equipment at local and remote sites (AT&T 3160 DSU, BayNetworks Routers and BayStack Hubs) including rack setup and FDDI, 10baseT, 100baseT and fiber cabling.• Responsible for sourcing and purchasing of PC workstations and servers for entire enterprise.

Education record

Education record