Keith Laws Email & Phone Number

Charlotte, North Carolina Area

Seeking investment opportunities for fresh start-ups with new ideas or service improvements.

Charlotte, North Carolina Area

Provide future unified communications and collaboration (UCC) architecture solutions for the financial blocks in Charlotte, NC.

Lead role specifying and designing all communication equipment aspects of the next generation nuclear power facility. This includes work on specific electronic integration equipment providing expertise in the areas of data/voice switching, cybersecurity, and project collaboration.

Support engineer supporting the integration of real-time Microsoft communication services such as instant messaging, presence, IP telephony, video conferencing, data collaboration, call control and speech recognition with non-real-time communication services such as integrated voicemail, e-mail, SMS and fax.

Instructor for night class students earning a 4 year hands on degree in the field of network security; based at Concord, NC campus.

Provide tier 4 solutions of customized IP Telephony applications. Majority of work involves IP telephony security and certification process for all voice systems implemented with Bank of America, globally.Secondary responsibilities involve testing and recertifying updates and new releases to keep the telephony backbone for Bank of America at the forefront of the IP Telephony technology spectrum.

Acted as Voice Subject Matter Expert for Cisco Voice deployment across global WAN. Other duties included voice integration with Microsoft, telepresence (Polycom), and LAN/WAN networking.

Programmed and led initial stage (400 devices) of Cisco Communication VoIP deployment including the setup of site standards, QoS, statistical analysis, and future deployment planning. Acted as Subject Matter Expert on hospital communication projects and documentation. Responsible for management and coordination of work requests for 3000+ lines on Siemens EWSD switch to include third party ACD and troubleshooting VoIP deployment. Unity Voicemail administrator.

Coordinated multiple IP telecommunication projects (40+) at one time spanning banks, hospitals, Department of Defense, and private corporations. Developed and presented presentations to customer for project kickoff and finalization. Worked with site IT team to setup IT security and integration into existing network architecture. Acted as main contact for ensuring successful project integration.

Developed IP Communication contracts in federal market. Performed military site surveys to engineer, present and plan installation. Project managed customized IP communication solutions through installation.

Constructed databases for the military and other organizations such as universities, state governments, hospitals, banks and large private corporations using custom queries against Telephone Management Systems and LDAP servers. Handled support calls for a variety of IT Communications/Network problems. VB programming for specialized database setups and application integration. Traveled nationally and internationally to install in-house integrated IT Communication systems at using single sign-on technology. Trained customers on new system in corporate one-on-one and classroom setting. Moved to lead installer, taking sole responsibility for all on-site actions.

Master Of Business Administration (Mba)

Master Of Science, It - Cyber Security

Bs, Computer Science