Keith Lennop Email & Phone Number

Appleton, WI, US

Appleton-Oshkosh-Neenah Area

• Establish operational strategies to assure company objectives in the areas of safety, productivity, quality, customer service, sales, human capital, cost and profitability.
• Develop team to solve day-to-day operational issues to reach short- and long-term performance goals while fostering a working environment of urgency, integrity and trust.
• Accountable for assigned site’s key performance metrics including machine and labor efficiencies
• Provide guidance to departmental leaders to ensure scorecard objectives are met – leverages data driven decision making.
• Lead and facilitate continuous improvement initiatives and develop innovative practices, methods and procedures that add value for the facility.
• Collaborate with cross-functional leaders to set continuous improvement initiatives to drive operational excellence.

Concord, North Carolina, United States

Clintonville, Wisconsin, United States

• Provide support and fill in for plant manager in his absence.
• Supervise and support the management of the production staff, training department and other manufacturing support departments.
• Lead and participate at safety, operational, and cross functional meetings with all departments as required.
• Troubleshoot and lead problem solving to prevent problems from reoccurring using root cause and lean problem methods.
• Take action to implement improvements quickly and efficiently.
• Work with Planning, Cost Accounting, and Production Managers to assure performance objectives are met and or exceeded.

Noth America

• Develop and implement Go to market plan for the Custom Print Napkin & Tabletop Product category
• Ensure collection of product/channel/competitive related insights and consider them in the definition of the go to market strategy
• Responsible for the day to day maintenance, evaluation and implementation of all current Custom Print Napkin products and new product introductions in order to continuously improve the categories using Field Sales input
• Propose and manage optimal assortment and corresponding pricing
• Contributes to the Global Brand Development work related to the assigned, product category or channel;
• Maintain direct relationships with product supply at mill level, steering assortment optimization, quality needs, specifically custom print napkin quality, inventory management, production schedules and product.

Little Chute, Wisconsin

• Coordinated with and managed relationships with the world’s largest CPG customers to develop a co-manufacturing strategy that utilized Trilliant’s vertically integrated, high-tech production methods
• Assisted sales team negotiate more than 20 new, multimillion-dollar contracts and identified new market growth opportunities by reviewing agreements and mitigating issues or identifying additional revenue
• Worked with co-manufacturing companies to ensure all their production needs were met; grew Trilliant Food and Nutrition revenue > 20% YoY
• Provided leadership, coaching, and technical advice through effective communication, root cause analysis, and corrective action plans that increased overall customer satisfaction
• Analyzed trends, identified opportunities for growth, and assisted teams across the company, including R&D, to create innovative products and recommend strategies to CPG customers, increasing their sales revenue
• Maintained brand loyalty by working directly with customers to provide strategic marketing and merchandising support through the contract lifecycle

Little Chute, Wisconsin

• Consulted with over 50 new customers through the onboarding process, helping customers streamline their operations through transitions to doing business with Trilliant
• Coordinated the project management delivery, including facilitating meetings with new customers during set up phase, organizing trial runs, communicating updates to internal and external stakeholders
• Provided timely updates via routine reports/correspondence and coordinated other scheduling activities to ensure projects were started, maintained, and completed with no operational slack
• Worked intensively with all units, including sales, manufacturing, logistic, and shipping departments to ensure that the manufacturing process was streamlined and efficient
• Implemented continuous process improvements to decrease inefficiencies and increase profitability

Little Chute, Wisconsin

• Oversaw 2nd-shift operations (rotating 12-hour shift) in multiple departments; managed various HR functions for approximately 100 employees (e.g., scheduling, training, conflict management, rewards)
• Managed full time and temporary employees based on production needs; was directly involved in hiring, mentoring, coaching, promoting, and termination decisions
• Utilized Microsoft Dynamics ERP software to project production needs, schedule product, and track progress; ensured external and internal supplies were adequate to meet production
• Boosted working performance by 5%, oversaw a shift with strong safety record, and improved overall employee satisfaction
• Mentored and held teams accountable to drive high-impact business results by constantly empowering, training, and advising supervisors and hourly employees
• Worked closely with Inventory, Purchasing and QA/QC to coordinate all supporting activities to meet high-demand deadlines

Oshkosh, Wisconsin Area

• Led and developed approximately 40 non-union employees directly through safety training, quality improvement, on the job training, cross training, and using 5S and Lean principles
• Commanded a World-Class Manufacturing breakdown team on a blown film machine
• Member of the Emergency Response Team; leader of the shift safety committee
• Charged with machine manning, production output/waste, approving vacation time, employee reviews/discipline and all other day-to-day activities

Green Bay, Wisconsin Area

• Led approximately 25 employees, which include graphic artists, enamelers, and print operators; regularly met delivery goals ahead of schedule and exceeded accuracy goals
• Managed the workflow, hours worked, and overtime for multiple shifts in the print, enamel, art and crystal departments to complete work on time and error-free
• Wrote standard operating procedures field guide, developed file management system, improved workflow standards and collaborated with multiple departments to increase departmental thru-put rates
• Directly involved in hiring, yearly reviews, and disciplinary actions of all the employees in 6 departments
• Facilitated large, complicated projects from initial concept to final delivery through every stage of production

Fond Du Lac, WI

• Built train manifests per yardmaster or crew specifications; combined information from train crew via radio reporting or paperwork into SRS computer software
• Ensured train crew had correct and accurate paperwork before leaving the train yard to ensure safety and compliance
• Guaranteed safety of transportation of hazardous material by maintaining accurate information related to material loads, high population areas, train length, power requirements, and so on.
• Regularly recognized by superiors for exceeding standards

Appleton, WI

• Troubleshot, pre-flighted, redesigned and recreated Kimberly Clark Kleenex cartons
• Used Creo Printergy to rip, trap, and output Kodak proofs, Epson proofs and PDF files
• Operational lead on the Oris Color Matching Software; created an SOP for all employees to use ad job aide
• Updated, maintained, and troubleshot computers, printers, and network issues to keep the facility running

Appleton, WI

• Troubleshot and pre-flighted clients flexographic, offset, and label files
• Redesigned and recreated client files, which included 100-page catalogs, food packaging cartons (poly and corrugate) – including smaller individual labels
• Multitasked with other operators, clients, account representatives, and printers to manage expectations and ensure satisfaction with final product

Appleton, WI

• Worked side by side with co-designer to ensure files were correct for the printer after-designs were finalized
• Scanned Images, designed brochures, newspaper ads, direct mail pieces, and used Photoshop and Illustrator to make compositions for projects
• Regularly updated software on computers, backed-up devices, archived projects, ordered supplies

Associate, Printing & Publishing

Associate Degree – 32 Credits Significant coursework in graphic communications, including printing and publishing, packaging, catalog.

General Credits

Took 10 credits while on a waiting list for the program at FVTC.

Business Management

Completed 24 Credits

High School Diploma