Director | Managing Attorney
• Built the Illinois practice from the ground up, establishing an exceptional team of attorneys, maintaining a primary point of contact for major court systems in Illinois, conducting competitor research, and attending conferences to market the business; recognized for growing the practice to the state’s second-largest within two years,• Selected to be part of a small group of firm leaders identifying solutions for remote work and continued operational effectiveness throughout the COVID-19 pandemic, collaborating with other county court systems to establish a remote court plan; collaboration resulted in a General Administrative Order that implemented Cook County courts’ operating procedures during the beginning of the pandemic.• Helped establish new legislation, ordinances, and local rules to approve online auctions in Illinois, meeting directly with the judge, drafting legislation/rules, and presenting to all Cook County Chancery judges, sheriffs’ representatives, and administrative officials.• Led business development, involving frequent client visits, trainings, and speaking events; grew the referral volume of 19 files a month to 260 files a month over three years, 13.3% of the Illinois marker, or a file volume increase of 3,000%.• Led best-in-class stage timelines across all metrics and stages for all firms in Illinois; made client sales on Manley Deas services, growing the practice from two clients to 32 clients within two years, the practice area’s second-largest firm.• Oversee all compliance-related matters for the Illinois practice, ensuring faster timelines, reducing client reputational risk, and eliminating fines; current compliance protected the firm against restarting cases in any capacity.• Created custom reporting with thousands of workflow items in the case management system, identifying weakness and change processes, and training team members, and verifying improvement; utilized exception reporting to cut errors by over 97%.