Keith Lopez Email & Phone Number

Pikesville, Md, Us

Worked with the Air Force Medical Command to oversee telehealth programs through the project management (PM) life cycle process, taking actions that included but were not limited to collecting and reviewing project requirements, developing management procedures and cost analysis, proposing deadlines, and summarizing project progress to government stakeholders: reviewing, updating, and drafting programmatic documents, such as charters, roadmaps, standard operating procedures (SOPs), and other various project planning documents as needed.

Worked as an Information System Security Officer for the Integrated Clinical Systems Program Management Office (ICS PMO) preparing and reviewing Risk Management Framework (RMF) packages for several medical devices; identifying, documenting, and tracking these system vulnerabilities and providing updates to all affected users as needed.

Worked with Content Management Systems (CMS) tools such as HubSpot, Sitefinity, and WordPress to build, maintain, and update SWANA webpages and sites. Utilized search engine optimization tools to review key performance indicators to resolve high bounce rate issues and improve SEO impact scores.

Chantilly, Virginia, United States

Served as an expert for DISA's Information Assurance Analyst/Registration Authority Operations on the production side of Public Key Infrastructure (PKI) systems supporting direct certification, production analysis, and management of PKI Operations including the issuance of server, group, and role-based certificates.

Laurel, Maryland, United States

Provided technical and project management support for the Air Force Telehealth Office at over 60 DoD facilities worldwide. Worked directly with various project stakeholders (clients, engineers, providers, etc.) on developing functional and non-functional requirements for new or existing telehealth initiatives. Managing telehealth documentation and marketing material on Microsoft SharePoint.

Chester, Maryland, United States

Provided technical and project management support for the Air Force Telehealth Office at over 60 DoD facilities worldwide. Worked directly with various project stakeholders (clients, engineers, providers, etc.) on developing functional and non-functional requirements for new or existing telehealth initiatives. Managing telehealth documentation and marketing material on Microsoft SharePoint.

Provided technical and project management support for the Air Force Telehealth Office at over 60 DoD facilities worldwide. Worked directly with various project stakeholders (clients, engineers, providers, etc.) on developing functional and non-functional requirements for new or existing telehealth initiatives. Managing telehealth documentation and marketing material on Microsoft SharePoint.

Falls Church, Virginia, United States

Provided hands-on and over-the-phone technical support to local and remote customers and evaluated change management requests for the 902nd Military Intelligence Group. Served as acting service desk manager for six months, providing managerial oversight to other service desk technicians; conducting performance evaluations, and interviewing potential hires.

Greencastle, Pennsylvania, United States

Monitored long-haul communications infrastructures and subsystems for the 114th signal battalion at Raven Rock Mountain Complex (RRMC). Recorded network outages troubleshot any connectivity issues when able and coordinated routine COMSEC updates.

Served as an enlisted United States Airman at the 789th/744th Communications Squadron at Andrews Air Force Base to perform various I.T. duties as assigned. Notable assignments included Video Teleconference Facilitator, Information Assurance Technician, and Service Desk Support Technician.

Bachelor'S Degree, Digital Communication And Media/Multimedia

Associate Of Science - As, Management Information Systems, General