Keith Marchiano Email & Phone Number

Bel Air, Maryland, United States

As a member of Pax8 Academy, I assist, coach, and mentor Managed IT Service Providers on operations, business management, and sales. Together we implement a structured plan that leads to improved operational efficiency, client and employee satisfaction, client and employee retention, and increased margins. We work on things like leadership, financial, growth/sales, and operational challenges by providing 1:1 weekly coaching, accountability, and leadership discussions.

Leadership for IT and Document Management solutions department for the Northern Region covering Northern, Virginia to Southern, Maine. Leader who helps define, build, and run our professional and managed services offerings. These offers span cloud services, security, digital infrastructure and end user solutions.

My responsibilities include overseeing complete operations, revenue growth, sales, profitability, and marketing of our IT division. I built this division, culture, and people from the ground up, assembling a unified team. Took revenues from $0 to $2 million in less than 6 years with anywhere from 40-250% growth year over year.Achieved President’s Club 2016, 2017, 2018, 2019, and 2020 based on exceeding departmental goals of top line revenue and profitability.Account management, virtual CIO services, and strategic business reviews with C level executives..

Baltimore, Maryland Area

In an effort to get healthy and after being unsuccessful with gym memberships and weight loss gimmicks, I fell in love with home workouts, eating better, feeding my body full of nutrients, and focusing on my health. I decided to pay it forward and start my own health and fitness business, and providing others with customized programs and support to help them live healthier lives. www.marchianohealth.com

Hunt Valley, Maryland

Tier One, a subsidiary of MKS&H, offers a wide range of customized, worry-free IT support services, including its own signature Tier One Network Support Plans, Managed Services, Business Continuity & Disaster Recovery Plans, and Technology Business Assessments/Planning. Responsibilties include Company Leadership, Sales and Business Development Strategy to deliver Client Focused IT Solutions and Network Management for small to mid sized business.• Corporate Leadership in designing/ implementing business development and growth strategies for the firm• Provide leadership and a team focused culture throughout the organization• Develop and maintain relationships with corporate executives• Communicate with corporate executives (clients) to understand the direction, goals, and concerns they have for their business and discuss solutions and resources that will help their firm grow while aligning with their vision • Communicate with Tier One leadership on the status of business development efforts and develop reports that outline goals and revenue forecasting for 3-12 month periods• Create strategy and focus on improving market awareness of our firm• Grew revenues of the firm 7% in 2012• Develop and implement sales and marketing budget for the firm• Help research and establish cloud solutions for the firm

Glen Burnie, Md

• Work with ownership/RVPs of company to reach annual long range goals for profitability, technician utilization, and revenues• KPI reporting to owners/RVPs that measure against goals of the market• Management of 10 field engineers and help desk personnel to deploy high quality IT support, manage project implementation, develop engineering team skill sets, assignment of engineers to clients, and increase billing utilization • Coordinating reoccurring field engineering schedule• Develop and maintain relationships with clients while working with my internal team to provide the resources that fit the clients’ need and culture. Establish and communicate with clients what new technologies will help grow and align their business• Coordinate engineering resources to plan/strategize projects that mirror the business need, gather a team of engineers to execute the project deployments, and provide strategy for ongoing support• Consulting with corporate executives and business owners to understand direction of their business, goals for network systems (uptime, disaster recovery initiatives), revenue and cash flow to implement projects, and provide direction through technology business planning. • Provide leadership and drive a team focused culture within the Baltimore market• Led business development team in increasing revenues at startup IT firm MainBrain from $600k in 2008 to $2.5 million in 2009 (MainBrain acquired in January 2010 by All Covered, Inc.)• Successfully led transition from MainBrain to All Covered by meeting with existing client base one on one and effectively communicating with clients throughout the first 6 months of the transition.• Develop key strategic networking partners in order to obtain new business and provide solutions to my clients• Consistently exceeded quarterly quotas/goals and responsibilities

B.S., Major In Finance, Minor In Economics

Activities and Societies: Played intramural softball and organized baseball.I worked at a supermarket to put myself through college.

Poly Diploma And State Of Md High School Diploma, College Prep With A Concentration In Science