Deacon Keith Mccarraher Email & Phone Number

United States

• Apptio TBM Administrator (TBMA)Project Management:
• Implementation of Apptio TBM Cost Transparency and Bill of IT
• Data center assessments and consolidations
• Implementation of Nlyte Data Center Information Management (DCIM)
• Global Implementation of DocuSign eSignature and Contract Lifecycle Management (CLM)

United States

• Established a veteran owned small business to provided IT consulting services to public municipalities and Fortune 500 customers.
• Converted telephony to SIP trunking - achieved an 80% reduction in circuit fees
• Implemented contract management - Soup-to-nuts implementation managing several hundred contracts
• Searched out and achieved cost savings through contract and lease management
• Began a DCIM evaluation and an internal charge-back automation project before being converted to a FTE at Genuine Parts Company in August 2018

United States

• Cost Savings:
• Reduced print costs by 35% after migrating support and toner replacements to an outsourced per-page contract
• Achieved 41% reduction in data/voice circuit costs through contract renegotiations
• Lowered telephony services costs by 75% utilizing voice transformation through SIP trunking from legacy phone circuits
• $500,000 savings through conversion to a new ERPBusiness Agility:
• Converged all subsidiaries into a single MPLS network with a unified Voice Over IP (VOIP) phone system

United States

• Unified National Teams
• Rebranded the IT department. Won the company’s highest service award four years consecutively
• Implemented Business Relationship Managers, regional IT became the voice of the customer, supporting 39 branches and 2000 employeesOperational Efficiencies
• Created “Branch in a Box”. Standardized all branch workstations, servers, networks and printers. Drove support costs down 30%
• Reduced cost-to-print by 35%. Converted branches from laserjet printers to large form factor MFPs
• Sales efficiency: Implemented centralized sales communication tools for a distributed sales team of 700Disaster Recovery Infrastructure Manager

United States

• Executive Responsibilities
• Directed 84 employees supporting 15,000 users at 80 U.S. based satellite-offices
• Managed $20m IT capital and expense budgets
• Responsible for capacity planning, efficiencies, cost reductions, synergies, ROI and IT staffing
• Directed site implementations for email, file and print services, network infrastructure, telecom and end-user support
• Responsible for enterprise asset control, anti-virus, inventory tracking, workstation standards, server consolidations and software distribution

Dyersville, IA

• Implemented LAN/WAN configurations, network servers and applications for 1500 employees and 50 remote Sales representatives across five countries
• Upgraded the Ethernet network, servers, network racks, routers and switches
• Created and maintained all network documentation
• Steering Committee member for Datacenter Disaster Recovery

Washington D.C. Metro Area

• Poise Under Pressure
• Supported over 50 Presidential trips. Traveled with the advance teams, ensured Presidential and White House staff communications (data and voice) were constantly available
• Deployed and operated mobile infrastructure during emergency evacuations of the President and key staff
• Architected and deployed a new technology solution for Presidential speech transfers from Air Force One and innovative mobile networking solutions used by White House staff members during Presidential travel
• Created and taught all White House computer training for 1000 service members
• Implemented standardized technical manuals for use on Presidential trips

• Served 9 years and 3 months, achieving the rank of Staff Sergeant (E-6) with a status of Honorably Discharged