Keith Morgan Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

• Exceeded goals related to total store sales and profitability, resulting in monthly sales between $700,000 to $1,000,000.• Reviewed and interpreted Profit and Loss reports to identify profitable growth margins in products.• Oversaw, developed, and managed a team of 10+ managers and 40+ associates in a union environment, focusing on the division of responsibilities management.• Created a selling environment fostering product knowledge and delivering outstanding customer… Show more • Exceeded goals related to total store sales and profitability, resulting in monthly sales between $700,000 to $1,000,000.• Reviewed and interpreted Profit and Loss reports to identify profitable growth margins in products.• Oversaw, developed, and managed a team of 10+ managers and 40+ associates in a union environment, focusing on the division of responsibilities management.• Created a selling environment fostering product knowledge and delivering outstanding customer experiences.• Managed all internal HR responsibilities, including conducting Performance Improvement Plans, Performance Reviews, weekly 1:1 meetings, and developing and implementing strategies for internal promotions. Show less

Los Angeles Metropolitan Area

• Consistently exceeded individual sales goals and key performance indicators.• Diligently upheld high standards of visual merchandising, ensuring that products were displayed attractively and in accordance with brand guidelines. Maintained a clean and organized store environment to enhance the overall shopping experience.• Played an active role as a member of the Return Merchandising Authorization Team.• Delivered high levels of customer satisfaction by promptly and effectively… Show more • Consistently exceeded individual sales goals and key performance indicators.• Diligently upheld high standards of visual merchandising, ensuring that products were displayed attractively and in accordance with brand guidelines. Maintained a clean and organized store environment to enhance the overall shopping experience.• Played an active role as a member of the Return Merchandising Authorization Team.• Delivered high levels of customer satisfaction by promptly and effectively resolving inquiries.• Collaborated with the Store Manager to train and develop store associates, driving them to surpass set goals. Show less

Rosemont, Il

• Demonstrated adeptness in navigating an evolving luxury fashion retail environment, embracing change, and exhibiting flexibility.• Managed client books with precision, nurturing relationships with returning clients to foster loyalty and drive sustained business growth.• Conducted thorough performance evaluations for all associates, offering constructive feedback and robust support to foster professional growth.

Camarillo, California

Skokie, Il

• Implemented sales strategies based on weekly Top Seller Reports, resulting in consistent sales maximization.• Provided comprehensive training to associates on customer satisfaction, PK, LP, and effective selling techniques.• Achieved Top Seller status for two consecutive years, consistently surpassing profit and sales expectations, contributing to elevating the store from a Level 4 to a Level 3, increasing profits to over $1.1 million annually.

Norridge, Il

• Trained and developed ten (10) store associates in one of the top performing stores in the district• Outreached and recruited potential managers for various managerial positions in the Pacsun company• Assumed managerial roles at the Algonquin, Chicago Ridge, and Woodfield stores on numerous occasions• With limited resources, exceeded store expectations in visual design, product delivery, and customer service

Vernon Hills, Il

• Assisted in the new store opening by hiring associates, assisting in the overall planning and execution of the store layout, and in delegating tasks and responsibilities • Assumed managerial role and responsibilities at both the Vernon Hills and Aurora store for two (2) months • Trained associates and managers on product knowledge, visual merchandising, and customer experience • Oversee, creates, and executes strategies to maximize store sales and control expenses

Berywn, Il

• Oversaw and trained approximately twelve (12) associates at the second highest volume store in the district• Coached and motivated associates to build brand loyalty and maintain a high level of customer service • Managed and executed merchandise presentation; monitored compliance to company standard policies

Chicago, Il

• Recruited, interviewed, and trained approximately thirty associates throughout the six years in the company • Implemented visual merchandise for the purposes of maximizing sales and the overall cleanliness of the store• Planned, coordinated, and executed 3 French Connection fashion shows to market the brand• Responsible for expense control, including payroll, inventories, supplies and administrative functions.

Associates Degree

Diploma - General Studies