Keith Morton Email & Phone Number

United States

Helping Service providers have more meaningful dialogues with their key stakeholders (advisors, analysts, and especially internal and external customers) and then be more responsive to the opportunities arising from those conversations.

As a pracademic, Keith designs and delivers Leadership Development, Core and Advanced Consulting Skills, Organizational Change Management, High-Performance Team Development, and Customer Leadership Executive Education experiences in a global context.

Grew the nascent Consulting practice from 12 individuals to 60 consultants over the course of 24 monthsEstablished and led the Business Consulting practice of this Indian IT services firm. Responsible for the practice across all major global verticals, BFS, Insurance, Travel/Transportation/Hospitality and Health CareDrove $65 million of direct consulting and pull-thru revenue across all geographies and industriesBuilt the Consulting organization into a cross-functional organization supporting our Global Industry Verticals (BFS, Insurance, Travel & Transport) as well as our Horizontal technology capabilities (Cloud, QE, Digital, Data, etc.)Led the development of both industry-specific and industry-agnostic offerings that drove client engagementsRecruited, hired, mentored and created a community of a high-performing global team with a common Vision and shared values

• Accountable for delivering key business metrics such as revenue, billability, margin, delivery of service, and client satisfaction for the US Business Consulting organization• Set the direction to support the broad business objectives; taking a long term view of the corporate and business environments to establish the business model and direction to meet the evolving challenges• Directly Responsible for the Heath Care/Life Sciences, Insurance, Telco, Media, Info Services, and Diversified Consulting lines of business • Drive $30+M of direct consulting and pull-through revenue across multiple vertical segments – Financial Services, Insurance, Media/Entertainment, and Diversified Industries• Create, review and effectively present and negotiate MSAs and SOWs • Accountable for the smooth and effective development and deployment of multiple concurrent, complex strategy, operations and application development projects to a diverse client base• Responsible for client relationship management across a portfolio of accounts (primarily in the Financial Services, Insurance, and Entertainment sectors), and identifies, cultivates, and secures new accounts through both direct and indirect sales efforts• Manage customer expectations and escalations, ensuring that a clear, well thought out action plan is developed and executed to insure a successful conclusion • Mentor and coach team members, hire and develop key talent, and manage performance • Develop organization structure and manage processes to provide an outstanding customer experience and satisfaction • Continue to form and develop US Business Consulting from a practice of 120 professionals to 200+ in 3 years • Manage the operational components of the businesses, bookings forecasting, billings forecasting, utilization, and resource management

• Accountable for delivering key business metrics such as revenue, billability, margin, delivery of service, and client satisfaction for the US Business Consulting organization• Set the direction to support the broad business objectives; taking a long term view of the corporate and business environments to establish the business model and direction to meet the evolving challenges• Drive $30+M of direct consulting and pull-through revenue across multiple vertical segments – Financial Services, Insurance, Media/Entertainment, and Diversified Industries• Create, review and effectively present and negotiate MSAs and SOWs • Accountable for the smooth and effective development and deployment of multiple concurrent, complex strategy, operations and application development projects to a diverse client base• Responsible for client relationship management across a portfolio of accounts (primarily in the Financial Services, Insurance, and Entertainment sectors), and identifies, cultivates, and secures new accounts through both direct and indirect sales efforts• Manage customer expectations and escalations, ensuring that a clear, well thought out action plan is developed and executed to insure a successful conclusion • Mentor and coach team members, hire and develop key talent, and manage performance • Develop organization structure and manage processes to provide an outstanding customer experience and satisfaction • Continue to form and develop US Business Consulting from a loose collection of 60 consultants to a practice of 100+ professionals • Manage the operational components of the businesses, bookings forecasting, billings forecasting, utilization, and resource management

Nyc Metro Area

*Client Partner for $25+m annual run rate account. Leading 200+ onsite and off-shore team members across the entire SDLC from requirements gathering thru design, development, testing and deployment to deliver a global Insurance Claims BPM solution across multiple LOBs.*Leading Business Consulting practice for the NYC Metro area and the entire Business Consulting people and organizational initiatives - including organizational design, leadership development, top talent, and hiring.

Helping lead the Business Consulting arm of this 6,000 person Nasdaq-listed global IT services company which has specific expertise in BPM, Data Warehousing/Business Intelligence, Electronic Content Management, and Mobility solutions.Formed and leading NYC Metro Business Consulting practiceGrew Financial Services client from $750k to $3m in first year.

• For our clients, privileged to act as a trusted partner in helping lead their organizations to successful business outcomes• Drive $30+M of direct consulting and pull-through revenue across Banking & Financial Services thru a combination of specific industry solutions such as Digital Banking Transformation, CLM/KYC, RPA, Open API Banking, etc..• Create, review and effectively present and negotiate MSAs and SOWs • Responsible for client relationship management across a portfolio of accounts • Manage customer expectations and escalations• Mentor and coach team members, hire and develop key talent, and manage performance • Manage the operational components of the businesses, bookings forecasting, billings forecasting, utilization, and resource management

Founded and ran this boutique management consultancy helping organizations around the world (US, Switzerland, Thailand, Kenya) align their teams for greater efficiency and their initiatives for greater successSpecialties1. Strategy Pilots - From Aspiration to business results and learnings in 90-100 days.2. Executive Alignment - Individual Executive Coaching and Executive Team Performance3. Operational Improvement - Aligning reality with strategy through people and processes.

Built and Managed the front-end of this cheminformatics software company; Marketing, Sales, Advisors, Value Proposition, Alliances. Led Executive Team in strategic opportunity assessment to define opportunities and develop growth vision. Defined and executed marketing strategy, including marketing plan, forecasts and budgets, competitor and market assessment and branding. Launched first product. Developed sales forecasts and budget. Implemented and managed sales strategy and process in US, Japan and Europe. Recruited world-class Advisory Board. Structured and negotiated all sales and advisor contracts.

Led streams of work and projects in the US, France, and Singapore/ASEAN. Worked on external relationship issues - Strategic Marketing, Sales Force Effectiveness, Strategic Sourcing, Vendor Partnerships. Industries included, Pharmaceuticals, Chemicals, Oil & Gas, and Telecom.

Mba, International Strategy & Entrepreneurship

Activities and Societies: Co-President Toastmasters, Vice President - Management Consulting Club, International Management Fellows program

Ba, Economics

Certificate, Japanese Studies

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