Keith Collins Email & Phone Number

Sacramento, Ca, Us

I led a team of over seven employees in Healthcare Savings and Recoveries, achieving $280 million in savings and recovering 94% of the organization’s savings target. I negotiated and implemented new contracts with top consulting firms, resulting in an annual savings of over $15 million, and executed strategic plans that yielded $7 million in administrative reductions. Additionally, I developed a five-year strategy to enhance recoveries and lower operational costs while correcting the organization’s vendor performance tracking to ensure accountability. My efforts included presenting executive-level strategies to senior leaders, fostering collaboration to drive performance improvements, and representing Blue Shield of California on the national Blues Association Payment Integrity Committee.

California, United States

As the Manager of Testing and Operational Controls, I led a team of over ten employees in overseeing testing, operational processes, and incident management. I identified opportunities for improvement in coordinating with business partners and managed key initiatives like the Digital ID Cards and Pharmacy Vendor Migration projects. I developed KPIs and created reporting tools to track performance and enhance compliance, while implementing strategies to improve operational efficiency and reduce costs. Additionally, I established holistic tracking for internal audits, ensuring mitigation plans were in place to maintain compliance and streamline reporting processes.

Rocklin Ca

Manager of Global Contract Enablement for Americas and EMEA. Liaison with multiple LOB Functional Experts, Regional legal teams, and Product Development to align with corporate strategies and ensure stakeholder needs are met. Oversaw several key corporate initiates across multiple LOBs. Coordinated project plan and execution for transfer of Contract Terms Library to Fusion which included mapping training and transition plan. Created and strengthened global audit process to ensure highest quality in contracts to support corporate initiatives to improve customer buying experience. Developed Key Performance Indicators and tracked quarterly/annual improvements.

Rocklin, California

Manager of Local OKC (Oracle Kore Contracts) Librarians. Monitor and manage workflow levels to maintain service level agreements for OKC maintenance updates (increasing 15% YoY), quoting escalations, training, and KPI Reporting while reducing FTEs. Successfully execute global audit initiative to decrease quoting errors – an executive ‘focus on quality’ project.

Rocklin, Ca

Specialized Local OKC (Oracle Kore Contracts) Librarian for top priority countries and high-profile ad-hoc projects. Responsible for rolling out weekly maintenance updates in Oracle’s Quoting System, triaging and troubleshooting escalations, and peer training development and implementation. Created and improved reporting on KPI tracking to more accurately track team backlog. Partner with Global OKC Librarian to simplify logic updates for a fluid roll out to sales.

Sacramento, California Area

Administer Federal grant compliance and oversight for 24+ AmeriCorps programs. Manage $10-million in grant funding; to include distribution and compliance within federal and state laws, rules, regulations, and contractual provisions. Mentor programs in corrective action for contractual violations; identify violation(s), monitor progress, and refine performance measures to ensure contractual obligations are met. Improve and implement program monitoring processes including site visit protocols, reporting and communication systems, tracking databases, and performance ranking criteria.

Bs, Business Administration And Management, General

Activities and Societies: President and Treasure, CSUS Water Ski Club

Education record