Keith N. Email & Phone Number

Raleigh, Nc, Us

San Jose, Ca, Us

San Jose, California, Us

Managed NetApp's largest customer accounts facilitating and driving hardware contract renewals. Analyzed 1000’s of renewal quotes to compare against install base data & provide detailed reports, recommendations, and negotiation tactics.• Identified and recovered 100+ products totaling $2.2M+ which were billed to customers in FY20• Facilitates company-wide project in charge of driving 100% action on product renewals and sales• Led communications with 10+ Account Managers (in U.S and Int’l locations) on a weekly basis• Used SAP, EBI, Oracle, Tableau & other systems to extract data & produce reports/presentations• Use Excel tools + functions (Pivot Tables, V-Lookup, If Statements) to manipulate data for reports

Durham, Nc, Us

Worked in BCBS marketing department contributing to dozens of marketing campaigns from start to finish. • Worked cross-functionally to establish campaign parameters and goals• Completed campaign analyses and created robust reports which I presented to management• Used Tableau, Adobe Analytics, and Salesforce to compile data and generate reports

Raleigh, North Carolina, Us

Applied knowledge of accounting procedures, data analysis, and customer service for an international Clinical Research Organization. Audited expense reports and managed the Bank of America credit card program for 4,000+ employees.

Wayne, Pa, Us

Miami Beach, Fl, Us