Keith Norton Email & Phone Number

Over 35 years of technical experience and project leadership. Have managed, developed, and implemented successful project. Have also supported and maintain legacy systems. Have developed mainframe and client server applications. Have also supported and maintained third party software.Responsible for integrated delivery IT solutions in support of defined business strategies for the Department of Human Services, including legacy system support and modernization efforts.Managed legacy application and technology components to support business functions for Family Assistance, Temporary Assistance for Needed Families (TANF) and Supplemental Nutrition Assistance Program (SNAP) benefits. Oversaw technical delivery of both enhancements and discretionary project work, and responsible for resource management to meet demands for new development, maintenance, and break/fix. Ensured application service availability to customers. Provided technology solutions development and integration across the entire system development lifecycle including requirements, functional specifications, design, market scans/selection, custom development, integration, testing, and development. Responsible for leading the IT development staff in the selection of a new multi-million-dollar distributed application replacing a 25+ year old mainframe application. Represented the IT organization reviewing vendors RFP responses, evaluating vendors, and selecting a vendor for the replacement. Once a vendor was selected, I was responsible for working directly with the vendor to initiate the project, execute the project, and rollout across the state. Worked with the selected vendor in project planning, to involve IT staff where appropriate in requirement validation and design sessions. Worked with the vendor in all aspects of project execution, removing obstacles, roadblocks, and barriers. Strong business focus and process optimization and delivered significant and measurable business value. Received the 2010 Ceridian Presidents Circle award presented to the top one percent of employees who have contributed significantly to the company through sustained excellent performance throughout the year.

Listed skills include Cobol, Db2, Cics, Vsam, and 8 others.

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  University Of North Alabama

  Management Information Systems And Marketing