Keith O'Reilly Email & Phone Number

Dublin, IE

Designed, implemented and managed key outsourced services to Pepsico, Microsoft, Now TV and Black & Decker to increase revenues, introduce new sales channels and reduces costs. Also worked as part of the new business Tender team with several significant wins in our firm.

Responsible for the set up and management of the overall client relationship for the eir SMB Business channel with CPM Ireland. Leading c. 50 Operational and Sales staff to provide national sales delivery and support with an annual operational budget of c. €3M. I developed and led a team made up of National & Regional Sales Managers, Operations and Inside.

Responsible for the management of and client relationship with Bord Gais Energy SME Business channel for CPM Ireland. Leading c. 25 Sales and Operational staff providing national sales coverage with an annual operational budget of c. €2M.

Delivered the Bord Gais Energy Domestic “Big Switch” campaign for CPM Ireland. Leading c. 130 CPM staff working on behalf of the customer that transformed their business model and significantly enhanced their national brand. Responsible for setting up the Field Sales channel and supporting Operational functions from scratch with an annual operational.

Manchester, GB

Responsible for building Calyx’s account management function, working on better processes and systems in CRM, Customer penetration and retention and cross selling initiatives. The role also involved a thorough training, mentoring and further development of Account Management teams and building an organisation that is effective and meets assigned revenue.

Responsible for building and maintaining a Business Sales team focussed on development and retention. I was targeted on driving business net subscriber growth and managing customer churn levels.

London, GB

Responsible for identifying, developing and growing new business in the corporate market. Targeted on signing new business and exceeding revenue and connections individually as part of Key and Government accounts (Accenture, HP, Allianz, KPMG, Microsoft and Fujitsu) and then as a Corporate Sales team manager.