Keith Pekera, Mba Email & Phone Number

Phoenix, Arizona, United States

Coordinates, understands and enforces subcontractor assignment and scope of work. Takes lead on productivity issues and monitors work performance and productivity of company employees and subcontractors to ensure project plans and schedule.Advise senior level management of potential problems, work interferences or schedule difficulties, while assisting in circumventing or mitigating such conflicts.Major contributor to development of a thoughtful project pre-plan which includes a CPM schedule, work sequences, manpower utilization, material handling and storage requirements and equipment use.

Phoenix, Arizona, United States

Phoenix, Arizona, United States

• Managed client relationships valued at over $30M+ and partnered with Channel Managers and Account Managers to build and execute annual success plans and account renewals. • Coordinated with the Vice President of Operations to design and implement core business processes for customers which reduced travel expenses by 50% and streamlined operations for top client accounts, including Dell, Amazon, and Verizon.• Built relationships with clients, tailored products according to organizational needs, coordinated with the Product team to create optimized customer solutions, and analyzed client business processes and SOPs.

Scottsdale, Arizona

• Secured client accounts valued at $24M, provided support to three major customers valued at $100M, and delivered state of the art event management solutions, which enabled clients to research, identify, and select venues using a global knowledge base with customer support functions. • Developed and implemented safety programs across the organization to ensure OSHA compliance to and establish a safe work environment for all associates and managers. • Coordinated with Client Support Associates, and streamlined the acquisition process, which reduced work hours by 1.5K, eliminated over $74K in annual costs, a reduced labor costs for clients by $250K. •Managed an account management team of 20, served as the lead contact for all strategic accounts, provided coaching and mentorship, conducted quality assurance reviews, and developed SOPs. •Led successful campaigns and developed products for high profile clients such as 3M, McDonalds, Amazon, Verizon, and State Farm, which included managing and implementing complex solutions. •Evaluated performance objectives and metrics to develop inbound and outbound productivity requirements, which ensured compliance with customer requirements and quality expectations. •Coordinated with the board of directors and executive team to define strategic vision, values, and company mission, which included identifying short and long-term organizational goals.

Scottsdale, Arizona

• Identified opportunities, resolved complex business issues, built alliances and partnerships with other organizations, and supported worker communication with the management team.• Created new SOPs and standardized training processes to enhance operational efficiency across the organization for client onboarding and developed process improvements using Lean tools. • Trained 20 team members on the product, sales success, time management, product highlights, data analytics, project management, and customer success.

Scottsdale, Arizona

• Assist Learning & Development and Field Operations Teams with Administrative and project Management Duties.• Consistent tracking/recording/organization of operational duties, calls, projects.• Researching and documenting new event technology platforms.• Internal/external client invoicing and fee collection with HB Finance team • Event Technology consultation and recommendation• Client facing Presentation & Demonstration in person and over web• Creating and Managing Registration and/or housing room block websites using multiple event technology tools• Handle scheduling of team, customer and partner calls, meetings, and visits• Coordinate communications • Review and Edit correspondence, presentation materials, and PowerPoints

Scottsdale, Arizona

Responsible for supervision of Medical Assistants, patient care, phlebotomy and injections, patient records management, customer service and triage, Medical Assistant Team Leadership, logistics management, effective communication between patient and staff.Effectively communicated with patients in an emotionally-charged environment. Successfully multitasked to tend to multiple patients simultaneously.

Scottsdale, Arizona

Responsible for patient care, specimen collection and phlebotomy, logistics management, patient records management, Patient/Staff Communication Coordinator, Assisting Medical Staff as Needed. Effective member of patient care team including critical communication requirements and medical record documentation. Achieved 100% compliance with occupational safety standards.

Master Of Business Administration - Mba

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.8

Activities and Societies: GCU Economics and Finance, YoungLife, Fellowship of Christian Athletes, Lopes Outdoors Graduated Magna Cum Laude

Associate Of Arts - Aa, Business/Medical Studies, 3.7

Activities and Societies: (Football) Long Snapper and Defensive End for the Fighting Artichokes, Fellowship of Christian Athletes