Keith Philip Email & Phone Number

Saudi Arabia

Saudi Arabia

• Delivered unparalleled customer experiences and increased sales by 45% with prompt, professional service.• Achieved optimal results by targeting sales plans on specific markets, customers and objectives and increased market penetration by 75%• Sustained 150+ accounts across Saudi Arabia, finessing relationships to maximize revenue.• Revitalized marketing efforts by eliminating randomness and streamlining approaches. Increased effective targeting of customers by 85%

Saudi Arabia

• Aligned and Strengthened relationship with existing clients to maximize sales and revenue. Increased Sales share by 45%• Identified prospective clients and contracting with them through customized strategic approach and robust negotiation. Added 140 new clients over a period of 5 years.• Enhanced customer loyalty by quickly and completely resolving complaints. and increased first call resolution by 50%• Developed a workplace trend of identifying the KPI/KPA for MICE projects and also outlined the ROI.

Saudi Arabia

• Developed and Implemented effective Training Need Analysis methodology to identify training requirements and increased effectiveness of TNA by 88%.• Coached instructors on how to engage training participants and improved their learning curve, thus reducing instructor attrition by 80%.• Planned course effectiveness based on class, instructor and participant evaluations. Reduced classroom training by 70% and operational cost by 85%• Furthered company objectives by managing effective training programs for more than 1000 employees.

Gurgaon, Haryana, India

• Programmed New Hire Orientation along with Job Content Coaches.• Decreased classroom and on the job training timelines by over 70%.• Reduced attrition by 90% and increased throughput by 85% for new hires.• Delivered effective feedback and Coaching and reduced Days to Certify ( DTC) by over 60%

High School/Secondary Diplomas And Certificates

Bachelor Of Pharmacy - Bpharm, Medicine

The Bachelor's In Pharmacy was a 4 year course and focused on the different fields of Pharmacy like Pathophysiology, Medicinal Chemistry.