Keith Duffy Email & Phone Number

Boxborough, Ma, Us

San Jose, Ca, Us

San Jose, Ca, Us

I lead Cisco's software and services business, including a team of more than 150 contributors, managers and directors focusing on global enterprise accounts, which include 500 of our largest customers and more than $5 billion in revenue. Our customers are going through a digital transformation, and we are there to help them through every step of the process with the tools and expertise they need.My responsibilities allow me to play an impactful role in Cisco's culture, business strategy, and tactical sales transformation — from product-centered to integrated business solutions and acceleration of new product, software, and services adoption.

San Jose, Ca, Us

In this role, I led Cisco's Northeast Services Area focused on global enterprise accounts in with more than $1 billion in revenue.Through organizational leadership innovation, I created new models for success within Cisco, including a winning empowerment-based culture. I focused on acquiring success-driven talent, careful leadership grooming, in-the-field mentoring, and unique performance management programs.

San Jose, Ca, Us

I led Cisco's largest professional services area focused on major enterprise accounts in the Northeast and Mid-West with more than $1.5 billion in revenue, a team of more than 20 sales professionals and a cross-functional team that included more than 200 people.My team of service sales professionals delivered on Cisco's strategic imperative to move from a product business to a software and services company delivering on customer business outcomes, changing organizational culture, and analyzing markets to target high-growth and margin opportunities.

San Jose, Ca, Us

Leading Cisco's largest U.S. services area focused on global enterprise accounts in the Northeast, my team and I delivered significant growth in product and services sales. My responsibilities included more than $1 billion in revenue and a team of more than 40 Cisco sales professionals. We were an operational excellence engine. In 2016, I was asked to repeat this successful model I created and to bring a larger group of people into the team.

San Jose, Ca, Us

Covering the wealth management, insurance, and healthcare sectors, I achieved more than $100 million in revenue my first year in this position and $200 million in revenue the second year, and delivered over 20% year-over-year growth each year. I covered products, software, and services. It was a transitional period at Cisco when we were much more product focused, and I led the transition to focusing on service and software.

San Jose, Ca, Us

This was my first U.S.-based role with Cisco. They brought me over from Dublin to be part of the Cisco Northeast team selling to CVS Health (a Global Fortune 7 company) based in Rhode Island. In this role, I developed and executed sales and service strategies to drive incremental business, directed customer contact, led partner and engineering consultant engagement, and managed marketing — all while driving double-digit year-over-year growth for three consecutive years.

San Jose, Ca, Us

During this time at Cisco, I worked in the manufacturing, retail, pharmaceutical, healthcare, utilities, and public sector industries in Ireland, overachieving on goals for 10 consecutive years. I also ran and managed Cisco's Southern Ireland Commercial business for sales, service, and partner engagement.

Round Rock, Texas, Us

I led a team of 15 professional consultants to drive revenue and outcomes for the entire Dell Portfolio. For the public sector market in Ireland, I identified and closed new business opportunities, and developed and implemented go-to-market strategies from a product and professional services perspective. I drove the development of a territory sales plan that identified the opportunity areas, competitive landscape, and coverage gaps to meet revenue targets ranging from $20 million to $30 million. I also sold and successfully implemented strategic technologies and professional services such as high-end and volume x86/x64 servers, and data center deployment services.

In this role, I managed and developed the sales and services relationship in a portfolio of public sector customers across Ireland. I managed sales and delivery teams across the country and achieved all sales and revenue objectives, driving 15% year-over-year growth. I also established Alphyra's presence in a growing networking infrastructure market.

I installed and maintained several public and private sector networks across the country, with specific skillsets around Windows and Novell networks.