Keith Richard

Keith Richard Email and Phone Number

Staff PM | Sr EM | ex-Optum, ex-Wayfair @ Klaviyo
Boston, MA, US
Keith Richard's Location
Greater Boston, United States, United States
Keith Richard's Contact Details

Keith Richard personal email

Keith Richard phone numbers

About Keith Richard

I'm a product leader with experience building products in growth and 0-to-1 stages, running market analysis & strategy, build phase, product launch, and feature expansion.My non-linear path to product started in mathematics, detoured through analytics for logistics and health care, then data engineering and data infrastructure, and most recently B2B saas. I am focused on building products that make data more available and valuable for organizations.I've focused as much on people and process as technology, and taken turns leading software development, technical operations, and strategy for product teams. I am personally motivated by continuous learning and by empowering & uplifting the people around me; I like to deliver impact for organizations starting from this principle.

Keith Richard's Current Company Details
Klaviyo

Klaviyo

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Staff PM | Sr EM | ex-Optum, ex-Wayfair
Boston, MA, US
Website:
klaviyo.com
Employees:
2895
Keith Richard Work Experience Details
  • Klaviyo
    Klaviyo
    Boston, Ma, Us
  • Immuta
    Staff Product Manager
    Immuta Jan 2022 - Present
    Boston, Massachusetts, Us
    2022–2023Staff PM:Growth role accelerating the adoption & retention of an enterprise feature suite against competitors, partnering with Customer and GTM teams.2023–2025Head of Discover Product:0→1 role leading a cross-organizational team to bring a research-built algorithm to market through a novel user experience.The speed of data movement drives innovation across many industries even as the legal requirements for holding and using sensitive data are growing. Immuta brings innovations to the table that solve the trade-off between speed and compliance. Immuta enables data consumers, stewards, producers and governors to discover, monitor, mask and protect the right data, for the right users, for the right purposes, on every data platform you use.
  • Nuna Inc.
    Group Product Manager, Core Data Infrastructure
    Nuna Inc. Sep 2021 - Jan 2022
    San Francisco, California, Us
  • Wayfair
    Senior Technical Product Manager, Data Infrastructure
    Wayfair Aug 2019 - Aug 2021
    Boston, Ma, Us
    Product development for data platforms to provide engineers & data scientists access to infrastructure that manages data in motion and at rest, with constant uptime and 24/7 active usage. Strategy to commoditize offerings as a platform, with focus on self-service tooling and automated provisioning over the ops support model.Direct internal customer segments are 3,000 engineers and 200 data scientists who in turn support: >30 million active customers, 16,000 suppliers, and 20,000 employees inside a $14B / year organization with sustained 35% YoY growth.Accountable for roadmap delivery of engineering teams that own messaging, production databases, data warehousing, distributed computing, cloud enablement, and automation tooling. Purview spans: eliciting unmet engineer needs; articulating vision and defining strategy; gaining stakeholder buy-in to the strategy; scoping / sizing / refining with the engineering teams; facilitating ceremonies for the scrum teams and radically aligning engineers and stakeholders.
  • Wayfair
    Senior Product Manager, Data Engineering
    Wayfair Sep 2018 - Aug 2019
    Boston, Ma, Us
    Building data products that make data more useful, and in turn more powerful. Focused on ways to make working with Wayfair's data efficient, effective, and delightful for data scientists, researchers, economists, analysts, and owners.PRODUCTSEvent Processing Engine – handled stakeholder-facing and management-facing product syncs for Tremor (https://www.tremor.rs/), an event processing system for unstructured data with rich support for structural pattern matching, filtering and transformation. Now open source and a Cloud Native Computing Foundation sandbox project.Metadata Catalog – validated, scoped, proposed, and ran scrum for Meta, a data asset search & discovery product built entirely in-house from in-house components. By gathering all metadata, usage logs, and curated knowledge in a single place, making it searchable, and providing data pipelining capabilities, we democratized access to siloed and word-of-mouth data, unburdening data engineers and accelerating time-to-insight.Features included free-text search, data lineage tracking, dynamic ERD generation, real-time query log surfacing, org- and team-based results ranking, recommendation algorithm, and real user monitoring events. Pipeline work in progress included an AutoML suite for feature engineering; model derivation, training, and validation; model deployment; and model performance monitoring.Change Data Capture publication – product discovery, roadmap, and scrum management for internally-built CDC data publication solution.Analysis Environment – scoped, budgeted, and proposed to leadership a cloud solution to decouple data science & analytics orgs from production storage and compute infrastructure, along with solutions for model execution and model deployment.
  • Wayfair
    Senior Engineering Manager, Global Data Acquisition
    Wayfair Jun 2017 - Sep 2018
    Boston, Ma, Us
    Hands-on, applied tech manager running global data acquisition and technical data management for the second-largest data set in the company, after web traffic.Managed a global team of teams: 2 in Boston, 1 in Germany, and matrix-managed over 100 remote people working in 4 teams in 4 countries.Directed day-to-day data pipeline development, metadata management & data quality, & ops support.Set roadmap priorities, refined technical solution design & execution, developed internal partnerships to build joint products, and managed rapid iteration projects with highly-engaged data consumers across business, analytics, and data science roles.
  • Optum
    Manager, Data Analytics Engineering
    Optum Mar 2013 - Apr 2017
    Eden Prairie , Mn, Us
    Optum acquired Humedica in 2015.Database engineering and data operations manager for a 50-person, venture-backed startup through acquisition and integration with a $90 billion/year technology corporation.Many hats included: • Metadata-driven pipeline design • ETL for source-to-target mapping, taxonomy mapping, data cleansing • ETL for data enrichment and analytical measures • SQL performance tuning • Defining, scripting, and automating active data quality analytics • Shell scripting (linux/bash, remote file systems)Also– • Working across teams, developing people, and recruiting • Frequent presentations to external customers in the pre-sales, sales-to-service, and subscription phases. • Consulting to internal research, life science, and economics teams on the provenance and content of our data assets
  • Humedica
    Manager, Data Analytics Operations
    Humedica Mar 2013 - Jan 2015
    Boston, Ma, Us
    Humedica was acquired by Optum, part of UnitedHealth Group, in 2015.Humedica was the market-defining clinical intelligence company, and enabled health care providers and life sciences organizations to make better-informed, more confident decisions by transforming unconnected data from multiple sources into real-world insights.
  • Beth Israel Deaconess Medical Center
    Information Systems Manager
    Beth Israel Deaconess Medical Center 2008 - 2013
    Boston, Ma, Us
    BIDMC is a large, historic Academic Medical Center, a teaching hospital of Harvard Medical School, and was a pioneer ACO during my time.I led governance & business intelligence for financial data and was product owner for our transactional & accounting software (procurement, payment, inventory, and accounting).Founding member of the hospital's Information Security and Privacy Committee.Our very small & dedicated team • Maintained master data sets • Provided data analytics in support of decisioning, audit, policy enforcement, and system performance • Provided daily end-user support & education to a community of thousands of users (administrative, clinical, and research staff)
  • Beth Israel Deaconess Medical Center
    Technical Data Analyst
    Beth Israel Deaconess Medical Center 2005 - 2008
    Boston, Ma, Us
    Daily business intelligence reporting, workflow oversight, and primary technical contact for Procurement in a major clinical, research, and teaching medical center.Brought on board to fill a new position during the transition to a new ERP system launch. Tasked to bring sanity out of chaos; succeeded.
  • Department Of Mathematics & Statistics, University Of Massachusetts At Amherst
    Mathematics Teaching Assistant
    Department Of Mathematics & Statistics, University Of Massachusetts At Amherst Jan 2003 - Dec 2004
    Amherst, Massachusetts, Us
    Teaching Assistant to a 300-level university mathematics course for four semesters. Responsible to lead five recitation groups per week, deliver lecture hour in the professor's absence, and organize & lead review sessions for a course of over 50 upperclassmen / semester.Edited the textbook developed by the course professor. Wrote solution sets for the entire course text.Selected and developed future TAs with the course chair.
  • Dietrich Industries
    Engineering Intern
    Dietrich Industries Jun 1999 - Aug 1999
    Process, Operations, Measurement, and Quality Control in a factory producing steel building materials.

Keith Richard Skills

Data Analysis Analytics Business Process Improvement Healthcare Sql Project Management Business Intelligence Process Improvement Requirements Analysis Peoplesoft Etl Healthcare Information Technology Jira Healthcare Analytics Informatics R Shell Scripting Sql*plus Clinical Informatics Healthcare Management Sdlc Unix Visio Bash Python Vendor Management Internal Audit Lean Supply Chain Management Purchasing Procurement Accounts Payable General Ledger

Keith Richard Education Details

  • University Of Massachusetts Amherst
    University Of Massachusetts Amherst
    Pure Mathematics
  • Fitchburg State University
    Fitchburg State University

Frequently Asked Questions about Keith Richard

What company does Keith Richard work for?

Keith Richard works for Klaviyo

What is Keith Richard's role at the current company?

Keith Richard's current role is Staff PM | Sr EM | ex-Optum, ex-Wayfair.

What is Keith Richard's email address?

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What is Keith Richard's direct phone number?

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What schools did Keith Richard attend?

Keith Richard attended University Of Massachusetts Amherst, Fitchburg State University.

What skills is Keith Richard known for?

Keith Richard has skills like Data Analysis, Analytics, Business Process Improvement, Healthcare, Sql, Project Management, Business Intelligence, Process Improvement, Requirements Analysis, Peoplesoft, Etl, Healthcare Information Technology.

Who are Keith Richard's colleagues?

Keith Richard's colleagues are Dennis Bourg, Jess Nishijima, Jessie Sigler, Kat Ramos, Wendy Wong, Kassey F., Jenny Grimes.

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