Lead Machine Room Technician
Los Angeles Metropolitan Area
• Managed a team of technicians responsible for technical support of creative users, system administration, server management, and the maintenance and calibration of media/AV systems in a fast-paced, hybrid environment.• Enhanced storage network performance by fine-tuning SMB, RAID, and network configurations, achieving an 80% reduction in load times and eliminating SMB share drops, which reduced disruptions during client review sessions.• Led security and compliance initiatives to align with MPAA/TPN audit requirements, implementing essential tools such as a password vault, identity & access management, endpoint protection, data loss prevention, and ticketing.