Keith Morrow Email and Phone Number

• Providing IT/AV support for media clients, ensuring secure and efficient operations for post-production facilities.• Provided sound editing and mixing for high-profile clients, including Disney, Hulu, Netflix, HBO, Shudder, and more

• Managed a team of technicians responsible for technical support of creative users, system administration, server management, and the maintenance and calibration of media/AV systems in a fast-paced, hybrid environment.• Enhanced storage network performance by fine-tuning SMB, RAID, and network configurations, achieving an 80% reduction in load times and eliminating SMB share drops, which reduced disruptions during client review sessions.• Led security and compliance initiatives to align with MPAA/TPN audit requirements, implementing essential tools such as a password vault, identity & access management, endpoint protection, data loss prevention, and ticketing.

• Served as the sole in-house support for desktop applications, media/AV systems, and help desk operations, overseeing issue resolution, system upkeep, and AV design/installation in a full-service post-production facility.• Led hardware and software upgrades to address compatibility and security issues, replaced end-of-life equipment, and supported a facility-wide e-waste initiative to improve physical storage efficiency and organization.

• Calibrated and troubleshooted audio systems and workstations, ensuring smooth workflows and audio quality.• Assisted mixers with session setup, layback, deliverables, and quality control adjustments for client-ready audio.

TOP SECRET//SCI security clearance; SIGINT; intercept, translate, and analyze encrypted communications.