Keith Rochester Email & Phone Number

Technical lead for monitoring and automation. Providing technical leadership and 3rd line support for Wolseley UK’s monitoring and automation toolset. Deliveries include:• Implementation of business service focused monitoring for line of business applications, providing rich alerting and visibility of key service health indicators. Reducing time to fix for service impacting outages. Including authoring of bespoke SCOM Management Packs for VMware vRealize Operations (vROps), Jenkins… Show more Technical lead for monitoring and automation. Providing technical leadership and 3rd line support for Wolseley UK’s monitoring and automation toolset. Deliveries include:• Implementation of business service focused monitoring for line of business applications, providing rich alerting and visibility of key service health indicators. Reducing time to fix for service impacting outages. Including authoring of bespoke SCOM Management Packs for VMware vRealize Operations (vROps), Jenkins, Oracle Enterprise Manager (OEM), Oracle Cloud Infrastructure (OCI), Azure Update Management, and M365. • Design and implementation of bi-directional integration between SCOM and HaloITSM using SCOrch. Allowing automatic creation and resolution of incident tickets based on enriched SCOM alerts. Includes alert grouping and routing controls to prevent alert/ticket storms. • Deployment of SquaredUp for SCOM. Custom dashboards and perspectives created to display data from various non-SCOM data sources, including HaloITSM, SolarWinds, Splunk, Kenna, Lansweeper, Oracle Enterprise Manager (OEM), and VMware vRealize Operations (vROps). Show less

Senior member of a team of monitoring and automation specialists. Providing design and support leadership for Microsoft System Center Operations Manager. Key deliveries include:• Designed, implemented, and supported a standardised monitoring framework delivering automated self-service custom SCOM monitoring for Windows and Linux workflows. Enabling business service SMEs to be responsible for implementing and configuring monitoring for their applications and services. With minimal… Show more Senior member of a team of monitoring and automation specialists. Providing design and support leadership for Microsoft System Center Operations Manager. Key deliveries include:• Designed, implemented, and supported a standardised monitoring framework delivering automated self-service custom SCOM monitoring for Windows and Linux workflows. Enabling business service SMEs to be responsible for implementing and configuring monitoring for their applications and services. With minimal support from the monitoring team, SMEs select and configure monitoring from a set of standardised monitoring offerings.• Designed and implemented suite of SquaredUp dashboards and perspectives, displaying key health metrics along with dynamically generated content from SCOM diagnostic tasks and external systems. Dashboards automatically include custom monitoring built using the standardised monitoring framework. Allowing SMEs to control how their application health is visualised without having to make changes to SquaredUp. Show less

Delivering design, implementation, and support services for Microsoft private cloud solutions to OCSL’s customers. Activities include:• Design and implementation review of SCOM (2012R2 – 1807) environments including technical and non-technical aspects. • Custom cross platform (RHEL and Windows) Management Pack creation using Visual Studio Authoring Extensions (VSAE).• Designed and implemented PowerShell based automated, tiered shutdown of datacentre workloads, VMs… Show more Delivering design, implementation, and support services for Microsoft private cloud solutions to OCSL’s customers. Activities include:• Design and implementation review of SCOM (2012R2 – 1807) environments including technical and non-technical aspects. • Custom cross platform (RHEL and Windows) Management Pack creation using Visual Studio Authoring Extensions (VSAE).• Designed and implemented PowerShell based automated, tiered shutdown of datacentre workloads, VMs, appliances, and physical servers. The solution provided hands off shutdown in response to environment (power, temperature etc…) monitoring events. • 3rd line support of SCOM platforms. Identifying, diagnosing, and remediating implementation issues.• Implementation of process framework ensuring continued best practice operation of SCOM. Show less

Providing design, implementation, and support services for Microsoft System Center Operations Manager (SCOM) to KPMG’s Core Technologies IT Services function. Activities include:• Implementation of SCOM 2016 environment to proactively monitor and report on business services across a heterogenous environment, including monitoring ~2000 Windows and Linux Servers.• Installation and configuration of SquaredUp Version 3 dashboard solution to provide rich insight into the availability… Show more Providing design, implementation, and support services for Microsoft System Center Operations Manager (SCOM) to KPMG’s Core Technologies IT Services function. Activities include:• Implementation of SCOM 2016 environment to proactively monitor and report on business services across a heterogenous environment, including monitoring ~2000 Windows and Linux Servers.• Installation and configuration of SquaredUp Version 3 dashboard solution to provide rich insight into the availability and performance of business services to key stakeholders within KPMG IT Services.• Creation of capacity management report for HPE 3par storage usage across Hyper-V 2012 R2 estate. Show less

Reading, United Kingdom

Delivering Premier on-site support for Microsoft customers. Focusing on demonstrating business value, recommended practice and system ‘health’ for Microsoft’s private cloud solutions using System Center 2012 R2. Customer deliveries include Dedicated Supportability Engineer engagements, Chalk and Talk sessions, Workshops, general design and technical advice for System Center.Recent projects include:• Design review and PowerShell scripted installation of System Center Operations… Show more Delivering Premier on-site support for Microsoft customers. Focusing on demonstrating business value, recommended practice and system ‘health’ for Microsoft’s private cloud solutions using System Center 2012 R2. Customer deliveries include Dedicated Supportability Engineer engagements, Chalk and Talk sessions, Workshops, general design and technical advice for System Center.Recent projects include:• Design review and PowerShell scripted installation of System Center Operations Manager (SCOM) environment to support circa 6000 managed devices.• Design and implementation of System Center Operations Manager (SCOM) Management Pack authoring tool set and processes for internal Management Pack authoring team. Using Visual Studio and Team Foundation Server.• Management Pack authoring for custom application including, dynamic discovery and monitoring of System Center Operations Manager (SCOM) Distributed Applications and components. • Custom cross platform Management Pack to discovery and monitor customer Linux hosted application. Show less

Providing design, implementation, and support services for secure cloud service offering, built using Windows Server, System Center Operations Manager (SCOM), System Center Virtual Machine Manager (SCVMM), System Center Configuration Manager (SCCM) and System Center Orchestrator (SCOrch). Highlights include:• Support and development of System Center 2012 R2 Orchestrator Runbooks used to provision customer virtual machines and workloads, including FIM, UAG, SharePoint, Exchange… Show more Providing design, implementation, and support services for secure cloud service offering, built using Windows Server, System Center Operations Manager (SCOM), System Center Virtual Machine Manager (SCVMM), System Center Configuration Manager (SCCM) and System Center Orchestrator (SCOrch). Highlights include:• Support and development of System Center 2012 R2 Orchestrator Runbooks used to provision customer virtual machines and workloads, including FIM, UAG, SharePoint, Exchange, Lync and SQL.• Integration of HP Open View and SCOM using Orchestrator to forward and synchronise monitoring items between systems. Show less

Reading, United Kingdom

Delivering Premier on-site support for Microsoft customers. Focusing on demonstrating business value, recommended practice and system ‘health’ for Microsoft’s private cloud solutions using System Center 2012. Customer deliveries include Dedicated Supportability Engineer engagements, Chalk and Talk sessions, Workshops, general design and technical advice for System Center. Developed and delivered UK Community Connect session on monitoring Linux workloads with SCOM 2012. Created and presented… Show more Delivering Premier on-site support for Microsoft customers. Focusing on demonstrating business value, recommended practice and system ‘health’ for Microsoft’s private cloud solutions using System Center 2012. Customer deliveries include Dedicated Supportability Engineer engagements, Chalk and Talk sessions, Workshops, general design and technical advice for System Center. Developed and delivered UK Community Connect session on monitoring Linux workloads with SCOM 2012. Created and presented TechDay sessions on how to implement Network Device Monitoring with SCOM2012. Show less

Providing design and implementation services to PN customers, focusing on virtualisation, server and desktop operating systems deployment and management with Microsoft’s System Center Suite of products Led the System Management work stream within the Building Schools for the Future project for Cambridgeshire County Council. Where I designed and implemented a solution using SCVMM 2008 R2 SP1, Hyper-V Server 2008 R2 SP1, SCOM 2007 R2, Windows 7 SP1 and SCCM 2007 R3 to deploy and monitor a… Show more Providing design and implementation services to PN customers, focusing on virtualisation, server and desktop operating systems deployment and management with Microsoft’s System Center Suite of products Led the System Management work stream within the Building Schools for the Future project for Cambridgeshire County Council. Where I designed and implemented a solution using SCVMM 2008 R2 SP1, Hyper-V Server 2008 R2 SP1, SCOM 2007 R2, Windows 7 SP1 and SCCM 2007 R3 to deploy and monitor a managed learning environment to circa 6000 devices across 6 schools Show less