AeroLeads people directory · profile
Keith Romeo Email & Phone Number
Manager, Customer and Technical Service
at
MVE Biological Solutions
1 work email found
@bd.com
1 phone found area 800
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Manager, Customer and Technical Service
Location
Atlanta Metropolitan Area, United States, United States
Company size
Who is Keith Romeo? Overview
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Quick answer
Keith Romeo is listed as Manager, Customer and Technical Service at MVE Biological Solutions, a company with 88 employees, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at bd.com, phone signal with area code 800, and a matched LinkedIn profile for Keith Romeo.
Keith Romeo previously worked as Customer Excellence Manager at Progress Lighting and Customer Care Manager at Insightec. Keith Romeo holds Business Administration from The Ohio State University.
Company email context
Email format at MVE Biological Solutions
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{first}.{last}@bd.com
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AeroLeads found 1 current-domain work email signal for Keith Romeo. Compare company email patterns before reaching out.
Profile bio
About Keith Romeo
I am a Global customer service leader & certified Lean expert who is experienced in starting-up and centralizing regionalized operations for global companies, transforming poorly performing operations into sectors of increased efficiency and profitability, and utilizing metrics-driven customer orientation to help dominate targeted market shareAreas of ExpertiseLeadership | Process Improvement | Lean Six Sigma | Customer Relationship Management | Order To Cash Change Management | System Integration | Operational Centralization | Operational Transformation
Listed skills include Process Improvement, Leadership, Management, Customer Service, and 24 others.
Current workplace
Keith Romeo's current company
Company context helps verify the profile and gives searchers a useful next step.
Mve Biological Solutions
8 roles · 23 years
Keith Romeo work experience
A career timeline built from the work history available for this profile.
Customer Excellence Manager
CurrentManage the transformation of customer service during divestiture. Participate in System selection for the new company. Determine current state vs. future state processes and map journey. Repatriated offshore activities. Designed improved processes for customer service. Managed day-to-day operations simultaneously.
Feb 2024 - Present
Customer Care Manager
- Create the processes of Customer Care for this $100MM+ Medical Device company
- Develop processes for Customer follow-up and closure of issues.
- Hire Staff to support the methods of customer service.
- Beta Test in North America for replication globally.
- Develop Relationships with Key Opinion Leaders for the organization
2023 - Feb 2024
Senior Manager Customer Care
- Hired to improve performance and processes for divergent divisions
- Tasked with implementation of new system and new procedures
- Responsible for leading operations for two disparate business units with over $400MM in revenue
- Manage People operations along with Order Management, Billing and Call Center Operations.
2020 - 2023
~3 yrs
Global Director Customer Care
- Directed Iconex (formerly NCR Consumables) $350MM, global division, customer care processes - Initiated strategic, operational tactics to elevate and maintain customer relationships- Implemented Oracle R12 and Infor M3 systems from selection through launch - Consistently improved customer experience with global standardization of all processes - Oversaw.
2009 - 2019
~10 yrs
Senior Manager
- Created a centralized customer service center from a decentralized group of operations to support the dealer network for the company’s southeast region - Completed center creation and centralization and included hiring of staff, Oracle system conversion, phone transitions, and socialization with the field teams, under budget and ahead of schedule.
2007 - 2009
~2 yrs
Senior Manager
- Directed national customer service centers’ retail division activities resulting in sales over $400MM- Improved performance from a 77% service level to achieving the 90% company goal within (3) three months of hire- Decreased lost call percentage to world class within (3) three months of hire- Opened 2nd call center to further increase national coverage.
2004 - 2007
~3 yrs
Six Sigma Black Belt & Senior Manager, Operations Support
- Distinguished as the first person in the program and company to achieve Black Belt certification- Identified projects that met Six Sigma criteria, developed and managed project plans and teams in accordance with empirical and statistical methodologies - Responsible for approximately $1MM in cost savings as a result of putting Six Sigma in practice- Led.
2003 - 2005
~2 yrs
2 education records
Keith Romeo education
Business Administration
The Ohio State University
Business Administration And Management, General
Columbus State Community College
FAQ
Frequently asked questions about Keith Romeo
Quick answers generated from the profile data available on this page.
What company does Keith Romeo work for?
Keith Romeo works for MVE Biological Solutions.
What is Keith Romeo's role at MVE Biological Solutions?
Keith Romeo is listed as Manager, Customer and Technical Service at MVE Biological Solutions.
What is Keith Romeo's email address?
AeroLeads has found 1 work email signal at @bd.com for Keith Romeo at MVE Biological Solutions.
What is Keith Romeo's phone number?
AeroLeads has found 1 phone signal(s) with area code 800 for Keith Romeo at MVE Biological Solutions.
Where is Keith Romeo based?
Keith Romeo is based in Atlanta Metropolitan Area, United States, United States while working with MVE Biological Solutions.
What companies has Keith Romeo worked for?
Keith Romeo has worked for Mve Biological Solutions, Progress Lighting, Insightec, Becton Dickinson, and Iconex.
How can I contact Keith Romeo?
You can use AeroLeads to view verified contact signals for Keith Romeo at MVE Biological Solutions, including work email, phone, and LinkedIn data when available.
What schools did Keith Romeo attend?
Keith Romeo holds Business Administration from The Ohio State University.
What skills is Keith Romeo known for?
Keith Romeo is listed with skills including Process Improvement, Leadership, Management, Customer Service, Sales Operations, Six Sigma, Crm, and Training.
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