Keith Slater Email and Phone Number

Revenue Cycle tech-enabled services include price transparency, No Surprises Act portal, contract management, revenue cycle outsourcing and analytics.

I launched a management consulting firm, working with clients developed from personal networks to solve complex business challenges.Highlights:-Engage with clients to consult on healthcare information technology or administrative projects,-Create or review strategic business plans-Redesign sales compensation models-Manage objective vendor search or RFP processes

Highlights:-Created courses and delivered live instruction in Healthcare Informatics.-Instruct on the history and expansion of computers, devise use, machine learning, and artificial intelligence in healthcare settings, including HIPAA, ethics, and cloud technology.

At Harris, we acquire, build and grow vertical market software companies, with a specialization in healthcare. Harris Computer provides multiple software solutions to healthcare organizations seeking a technology to optimize their clinical or business performance. I will be working with brands you know and trust, and solutions teams with a passion for stable software and premier customer service.

Highlights:-Created courses and delivered live instruction in Health Insurance and Managed Care.-Teach the history of health insurance and managed care, including Government, Private, and ACA Payer evolution with regulation and practical patient experience with health coverages.

I was recruited onto a management team to devise clear corporate direction during the critical integration period. I navigated a siloed business structure due to multiple acquisitions (M&A). I was challenged with driving integration and collaboration across 5-7 sales teams, integrating individual performers into the company and culture while retaining top talent. I established clear communication lines, developed customer messaging, and worked to build an inclusive, performance-driven culture. I provided executive presence for speaking engagements, webinars, and press interviews with Becker's Hospital Review, American College of Healthcare Executives (ACHE), HFMA, and MGMA. I was an active member of the Product/Services Development Lifecycle Committee (PDLC).Highlights:-Achieved $30M in new annual sales goals (FY 2020).-Negotiated and won the most significant single deal in Health Systems division history, valued at $27.75M (FY 2019).-Succeeded with hospital and physician customers as a trusted advisor focused on relationship building.-Won Diamond Club and Hospital Sales VP of the Year (FY 2019).-Led multiple team members to achieve Diamond Club (annually).

Description: I was recruited to support a new division of the company and assigned a book of existing customer business. I was challenged with developing new logos as an individual contributor. I sat on the sales executive team, collaborating with the senior VP on significant customer engagement, business development, and revenue growth, impacting a portfolio of 100 clients. Highlights:-Implemented Miller Heiman sales/account management program methodologies-Served as an executive coach and point of contact for key clients, leveraging subject matter experts (SMEs) to demonstrate product value to deliver new sales. -Exceeded $1.5M year-1 quota and $2.5M year-2 quota.

Managed teams that drove the customer experience post-sale from project management, implementation/training, interfaces, reporting, help desk for start-up (company no longer operating)• P&L responsibility for implementation, form design, help desk services, interface support services• Drove complete redesign of implementation project plans and support processes• Built Account Management structure, goals, and outcome measurement• Reduced sale to implementation lag time for go-live date from 197 days to 38, • Reduced product defect count by 183% and increased NPS score by 28%• Established automated 3rd party royalty reporting and tracking, reducing cost

Description: I was recruited as a successor plan to VP/GM who exited the business in 3 months due to terminal illness—created SaaS support and sales pricing models to offer legacy client-server and competitive hosted cloud offerings. I led the complete reorganization of the management team and staffing model in year 1. I also steered the rewrite of RCM product into an integrated EHR unified database offering. Highlights:-Increased new business sales through value-based selling by 68% in the first full fiscal year of 2010.-Reduced uninstalled contract backlog by 73% in year 1; increased billable utilization rate by 300% in year 1, maintained at 70%.-Redesigned application help desk model and systems, increasing productivity by 58% and reducing headcount by 20%.-Developed strategic partnerships with Clearinghouse vendors, integration partners, and reseller networks.

Led service teams housed in 14 geographic locations that delivered software application service functions of deployment, help desk support, database administration, custom reporting/design/data warehousing, and interfaces. Highlights-Major role in acquisition strategies to oversee, review and recommend strategic acquisitions-4 acquisitions completed in 15 months, increasing employee headcount from 700 to 1550-Consolidated multiple product-centric help desks into “National Help Desk", saving $150K annual cost-Drove initiative with Data Center Management to formalize "Change Control" policies that impacted customer scheduling of downtime and processes related to periodic software upgrades-Built development of first Account Management program, increased add-on sales by 402%

Responsible for Strategic Account Management and expansion sales for 33 key revenue customers-Regularly exceeded $2M+ annual sales quota promoting EHR and Practice Management solutions-Advise Senior Misys Management team on sales, marketing, deployment, and support opportunities-On-going liaison between departments for customer-specific operational and support needs.-Consistently a top sales producer (Rookie of the Year 2003, Enterprise Sales Rep of the Year 2004)Other Positions Held:-Client Relations Director-Director of Implementations, EHR Division  -Custom Programming Sales/Services-Regional Manager, Practice Management Implementations-Senior Project Manager, Practice Management Implementations

Contributed to the startup of a Physician Hospital Organization (PHO)Highlights:-Providing consulting and practice management application services and revenue cycle management to employed and contracted physicians. -Managed data entry, revenue cycle, and physician credentialling. -Led successful selection and implementation of enterprise-wide physician billing application.