Keith Stewman Email & Phone Number

Allen, Tx, Us

Dallas, Texas, United States

Keith StewmanSales ManagerTel: 214-536-5881E-Mail: keith.stewman@sonnysdirect.comwww.SonnysDirect.com/servicesSCWS_TX_logo.png

Irving, Texas

Car Wash Development, Equipment, Service, Chemicals and Operations.Big Man Washes distributes and installs Car Wash equipment. We also offer sales and service of wash/detail chemicals, parts warehouse and a full service maintenance department. We can provide site evaluations for new construction and existing locations along with operations training. B.M.G. Commercial is our in house General Contracting service which includes consulting, planning and all phases of the construction process to the completion of the project.bigmanwashes.com

Managed 9 combined full-service car wash and 4 lube center locations. Created business and operations strategies that reduced or eliminated damages. Trained employees to perform at higher levels and improved client relations. Increased extra sales and production efficiency while decreasing labor costs and increasing volume. P&L responsibility for $18 plus million in annual sales, reported directly to Owner. Supervised facility maintenance, remodels, and new construction. Marketed new products and services. Held staff meetings in regards to sales / production goals.Supervised Area Managers, Location Managers, Assistant Managers, Supervisors, Service Advisors, Cashiers, and online help. Communicated with business owners and vendors’ sales representatives.Selected AccomplishmentsDevised training for sales, production, policies and procedures.Re-trained 200 plus employees to new standards.Implemented tight controls on sales and labor, inventory, cost of goods and damages, open and close procedures, and maintenance / repair of equipment.Devised and implemented all day-to-day operations monitoring systems for sales / production efficiency.Decreased labor dollars per car at exterior locations by 24%, and by 14% at full service sites. Increased the cars per labor hour efficiency at exterior locations by 30%, and by 20% at full service sites. Oversaw remodel of previously closed location, including start up, hiring staff, and getting the business open and running. Location achieved forecasted volume level projected to take 3 years within 10 months. Increased volume by 7% at full service locations and by 15% at exterior locations.

Learned industry from ground floor throughout 18+ year career with this company. Managed local chain producing $10 million in annual sales with 5 locations and 150 plus employees.Reported directly to owner, based on ability to handle situations without supervision.Selected AccomplishmentsPromoted to Area Manger while in Manager training program, achieved General Manager position within 3 years.Gained operational experience from the industries recognized “operations efficiency expert.” Supervised direct reports including 2 area managers, 5 managers and maintenance staff.Maintained employee strength at location level of approximately 20 to 50 weekly.Developed targeted advertising, sales contests, client service training and management goals with bonus structure. Responsible for human resources policies and procedures, adhering to specific state regulations. Oversaw building remodels of all locations, including total equipment upgrades.Directed installation of vapor recovery equipment for fuel sales. Supervised the removal of all under ground fuel tanks, pumps, electrical equipment and reconstruction of parking lots. Devised new production systems and procedures as needed to stay in front of the rise of minimum wage, which created a higher labor cost.Added and organized a parts / chemical warehouse and directed inventory control procedures.Co-wrote sales, training, production, maintenance and point of sale manuals.Implemented the upgrades for computer hardware / software.