Coordinate operations for 50-seater, fine-casual dining restaurant specialising in modern Japanese cuisine and artisanal sakes.Assisting General Manager with identifying new opportunities, building partnerships, and expanding market presence.Responsible for driving sales by proactively sourcing and organising corporate events and external brand collaborations.

Reporting to Director of Food & Beverage in managing 150-seater restaurant belonging to a 772-key property, specialising in steaks and wines.Led a 5-member team to boost Tripadvisor and Google ratings from #91 to #75 and 3.9 to 4.0 respectively.Collaborated with Culinary and Sales teams in coordinating service operations and ensuring revenue maximisation.

Performed reconciliations for credit card transactions to ensure accuracy of financialinformation.Analysed and reconciled payroll and general cashier deposits to ensure accurate financial records.

Experienced in sales canvassing, conducting site inspections, and client entertainment.Collaborated with Regional Key Account Managers to champion annual rate loading process for property's total portfolio of accounts. Proficient in acting on sales leads and enquiries for responses within 24 hours.Adept in preparing documents required throughout the sales process and assisting in conversions.

Experienced in restaurant, banquet, and in-room dining operations.Contributed to 4.5-star Google review for all-day dining restaurant.Awarded "Brandhearted Hero" for Front-of-House.

Specialised in bar and lounge operations.Experienced in barista, bartending, wine recommendation, and customer service skills. Attained WSET Level 1 Award in Wines.Attained WSQ Specialist Diploma in Food Services.

Conceptualised and operated online food business .Built and managed brand social media.Catered to private and corporate events.