General Manager
CurrentOversaw staff of managers, shift leaders, bartenders, floor staff, line cooks, and maintenance Maintained a membership program for frequent visitorsManaged financial data, PnL reports, menu costing, and Point of Sale & Inventory management systems. Led management team through the COVID-19 pandemic to keep staff employed and make 2021 our most profitable yearDeveloped a hiring and training system to minimize turnover and create professional development opportunities for staff of 20-30Created annual Puppy Bowl event to raise thousands of dollars for Austin Humane SocietyResponsible for management of social media accounts including content creation, scheduled posts, contests, paid ads, and influencer collaborationMaintained a relationship with restaurant partner, Fat City, to expand customer base and increase bottom line profits