Keith Viers Email & Phone Number

Stow, Oh, Us

Hudson, Ohio

Cuyahoga Falls, Ohio

► Direct day to day branch operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels► Design and implement innovative operational strategies, supervise cross-functional team members, and build positive rapport with members of the local community► Awarded Top Branch Manager Award within the region (2011) along with consistently being ranked in the Top 10% in the region

Account Executive-Merchant Services► Led account management and sales logistics within the organization which included identifying and contacting potential clients and providing guidance in regard to banking services/products► Built a large customer base throughout the region, consistently exceeded individual sales goals, negotiated contract terms, and completed cold-calling ► Successfully obtained 152% of unit sales goal and 113% of processing dollar goal along with playing an instrumental role in improving the reputation of the merchant services division throughout the regionBranch Manager► Managed branch operations within several branch locations which included overseeing over $50MM in assets and up to 10 staff members per branch► Acted as a Subject Matter Expert in regard to banking regulations, created unique business plans, and providing training to staff members both in group and individual settings► Successfully achieved 150% of goals for business checking accounts during an economic downturn and obtained the Gold Standard Award for Customer Service► Selected to travel to under-performing branches and improve customer satisfaction levels along with being recognized as an Ambassador during a Phase II conversion in Buffalo, NY