Technical Product Director
Current
May 2023 - Present
AeroLeads people directory · profile
Keith West Email & Phone Number
Flosum provides the Salesforce Backup, Archive, Recovery, & DevSecOps platform that solves your IT problems!
at
Flosum
1 work email found
@gaggle.net
5 phones found area 402, 239, and 415
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Flosum provides the Salesforce Backup, Archive, Recovery, & DevSecOps platform that solves your IT problems!
Location
Bellevue, Nebraska, United States
Who is Keith West? Overview
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Quick answer
Keith West is listed as Flosum provides the Salesforce Backup, Archive, Recovery, & DevSecOps platform that solves your IT problems! at Flosum, based in Bellevue, Nebraska, United States. AeroLeads shows a work email signal at gaggle.net, phone signal with area code 402, 239, 415, and a matched LinkedIn profile for Keith West.
Keith West previously worked as Technical Product Director at Flosum and Product Senior Manager and Technical & Data Architect at Salesforce. Keith West holds Master'S Degree, Theology/Theological Studies from Grand Canyon University.
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Email format at Flosum
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*@gaggle.net
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Profile bio
About Keith West
Keith West is a Flosum provides the Salesforce Backup, Archive, Recovery, & DevSecOps platform that solves your IT problems! at Flosum. He possess expertise in integration, software project management, software development, salesforce.com, requirements analysis and 45 more skills. Colleagues describe him as "Keith West is one of the most knowledgeable, thorough and committed colleagues that I have ever had the pleasure to work with. He possesses a high-level of technical expertise and expertly engages with customers of all levels. He puts the customer at the center of everything that he does! I have worked with him on several occasions and engaged him directly with my customers from the admin/architect level to the CISO. He is the consummate professional who explains technical concepts thoroughly and ensures that every consideration is examined to ensure that the path forward for the customer is the right one for their organization. He always makes time for all and is one of the kindest humans that I know.", "Keith West is one of the most capable technical leaders I've had the pleasure of working with at Salesforce. I cannot count how many times when my customers were blocked, as long as I engaged Keith, I knew my customers' problems will be resolved with their faith in Salesforce restored. Keith was my "secret weapon", helped turning around numerous red account customers preventing millions of dollars of potential attrition and delivered tremendous customer value with his deep technical analysis, superb customer facing ability to both technical teams as well as executives, and his strategic advisory to offer solutions where available not only on product/technical fit but also on strategic organizational and process improvement. I appreciate Keith's collaboration and partnership and highly recommend him as an enterprise architect and strategic product and customer advisor, simply one of the best!!", and "Keith worked with me closely as our customer success guide and technical architect. He has been the bridge between product and customer, playing a critical role to truly enable customer success with his deep knowledge on both our product and customer's implementation. He is the true trusted advisor to customer, listening to their needs and offering what is the best path forward. He is also a great partner to the product team, giving us valuable feedback and insight on how we can improve in both product roadmap and our go-to-market and support content. Keith always goes the extra mile for the best of the customer and for the team. Many times when it's hard for product or engineering teams to directly talk to customers, he would happily jump in to help. He has been such a great teammate and a generous person to work with, I am really missing him already even just 1 week after he left Salesforce."
Listed skills include Integration, Software Project Management, Software Development, Salesforce.Com, and 46 others.
Current workplace
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8 roles · 16 years
Keith West work experience
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Product Senior Manager And Technical & Data Architect
Current
Salesforce
I’ve been gone from Salesforce’s for 18 months!
Feb 2018 - Present
Senior Manager, Field Success, Strategy & Operations For The Sales Cloud Practice
Salesforce
I work on the Salesforce Intelligent Customer Success Platform. We were born in the cloud, we have a single code base, and we bring focus and innovation to CRM. We help make your customers love you.I work for the Salesforce Customer Success Group and we help our customers achieve business value faster to be more successful with their customers.I work in the Sales Cloud Practice with a focus on making customers successful with the Sales Cloud and with multiple Salesforce clouds.> Field Success manager - Lead efforts to enable the Customer Success Group to better help our customers to be successful. Gather feedback from CSG and customers on how we can better help them to be successful.> Strategy & Operations manager - Focus on the Strategy of the Sales Cloud Practice and lead efforts to operationalize the practice. Salesforce Certified Sales Cloud ConsultantSalesforce Certified Platform App BuilderSalesforce Certified AdministratorSalesforce Certified Advanced Administrator
Aug 2017 - Aug 2024
Writing A Book On The Forgiveness Process And Reconciliation
Current
Author
Current Project: Writing a book to help people through the forgiveness process and in determining if they can reconcile with the person who hurt them. So many people suffer great emotional distress because they get stuck in the forgiveness process and do not know how to get on through to find their healing.
2011 - Present
~15 yrs 6 mos
Architect
Application Solution Architectworking on Salesforce Implementation & IntegrationDesigning all aspects of the overall Salesforce system. Coordinates design with the Enterprise Architecture Team. Designing Salesforce configurations, development, reports, AppExchange Apps, and integrations with other systems for a growing Salesforce environment at a Fortune 500 company.Salesforce Developer - Develops Visualforce and Salesforce APEX code in the Force.com environment.Salesforce Administrator - Administering a highly-integrated Salesforce system for a Fortune 500 company. User permissions (Profiles, Roles, Permission Sets), System Permissions, Object Permissions, Field Level permissions, Workflows, Approval Processes, User Support, Client Support, Triggers, Governance (Center of Exellence), Training, Create Custom Objects and Custom Fields, Field Validation, Develop Visual Flows, and building complex Reports and Dashboards. Salesforce Certified Administrator- Certified - Oct 31, 2012- Winter '13 - Jun 22, 2013- Spring '13 - June 22, 2013- Summer '13 - Aug 30, 2013- Winter '14 - July 8, 2014- Spring '14 - July 8, 2014- Summer '14 - October 24, 2014- Winter '15 - June 15, 2015- Spring '15 - June 15, 2015Systems Integrator - Builds integrations between Salesforce and On-Site & Cloud systems.
Sep 2014 - Jul 2016
Sr. Information Systems Engineer
Salesforce / Remedyforce Architect - Designing Salesforce & Remedyforce configurations, development, and integrations with other systems for a large, highly-customized environment for a large, global organization.Scrum Agile - Product Owner for Salesforce & Remedyforce. Has the responsibility for deciding what work will be done. Responsible for bringing forward the most valuable product possible by the desired date. Manages the flow of work to the team, selecting and refining items from the product backlog. Maintains the product backlog and ensures that everyone knows what is on it and what the priorities are.Salesforce / Remedyforce Developer - Develops Visualforce and APEX code.Salesforce / Remedyforce Administrator - Administering a highly-customized Salesforce & Remedyforce system for a large, global, organization. Runs the ongoing Salesforce / Remedyforce Governance and Administrator's meetings.Salesforce Certified Administrator - Certified - Oct 31, 2012 - Winter '13 - Jun 22, 2013 - Spring '13 - June 22, 2013 - Summer '13 - Aug 30, 2013 - Winter '14 - July 8, 2014 - Spring '14 - July 8, 2014Cast Iron (ELT) - Build and maintain Cast Iron Projects and Orchestrations to integrate on-site and Cloud systems.
May 2011 - Sep 2014
Sr. Software Engineer & Team Lead
Nov 2000 - May 2011
Software Engineer - Help 24
Aci Worldwide, Inc.
BASE24 ATM POS INTERFACES
Jun 1997 - Nov 2000
2 education records
Keith West education
Master'S Degree, Theology/Theological Studies
Grand Canyon University
Bachelor Of Arts (Ba), Leadership
Bellevue University
FAQ
Frequently asked questions about Keith West
Quick answers generated from the profile data available on this page.
What company does Keith West work for?
Keith West works for Flosum.
What is Keith West's role at Flosum?
Keith West is listed as Flosum provides the Salesforce Backup, Archive, Recovery, & DevSecOps platform that solves your IT problems! at Flosum.
What is Keith West's email address?
AeroLeads has found 1 work email signal at @gaggle.net for Keith West at Flosum.
What is Keith West's phone number?
AeroLeads has found 5 phone signal(s) with area code 402, 239, 415 for Keith West at Flosum.
Where is Keith West based?
Keith West is based in Bellevue, Nebraska, United States while working with Flosum.
What companies has Keith West worked for?
Keith West has worked for Flosum, Salesforce, Author, Mutual Of Omaha, and Aci Worldwide.
How can I contact Keith West?
You can use AeroLeads to view verified contact signals for Keith West at Flosum, including work email, phone, and LinkedIn data when available.
What schools did Keith West attend?
Keith West holds Master'S Degree, Theology/Theological Studies from Grand Canyon University.
What skills is Keith West known for?
Keith West is listed with skills including Integration, Software Project Management, Software Development, Salesforce.Com, Requirements Analysis, Iso8583, Hp Nonstop, and Payment Systems.
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