Keith West is a Flosum provides the Salesforce Backup, Archive, Recovery, & DevSecOps platform that solves your IT problems! at Flosum. He possess expertise in integration, software project management, software development, salesforce.com, requirements analysis and 45 more skills. Colleagues describe him as "Keith West is one of the most knowledgeable, thorough and committed colleagues that I have ever had the pleasure to work with. He possesses a high-level of technical expertise and expertly engages with customers of all levels. He puts the customer at the center of everything that he does! I have worked with him on several occasions and engaged him directly with my customers from the admin/architect level to the CISO. He is the consummate professional who explains technical concepts thoroughly and ensures that every consideration is examined to ensure that the path forward for the customer is the right one for their organization. He always makes time for all and is one of the kindest humans that I know.", "Keith West is one of the most capable technical leaders I've had the pleasure of working with at Salesforce. I cannot count how many times when my customers were blocked, as long as I engaged Keith, I knew my customers' problems will be resolved with their faith in Salesforce restored. Keith was my "secret weapon", helped turning around numerous red account customers preventing millions of dollars of potential attrition and delivered tremendous customer value with his deep technical analysis, superb customer facing ability to both technical teams as well as executives, and his strategic advisory to offer solutions where available not only on product/technical fit but also on strategic organizational and process improvement. I appreciate Keith's collaboration and partnership and highly recommend him as an enterprise architect and strategic product and customer advisor, simply one of the best!!", and "Keith worked with me closely as our customer success guide and technical architect. He has been the bridge between product and customer, playing a critical role to truly enable customer success with his deep knowledge on both our product and customer's implementation. He is the true trusted advisor to customer, listening to their needs and offering what is the best path forward. He is also a great partner to the product team, giving us valuable feedback and insight on how we can improve in both product roadmap and our go-to-market and support content. Keith always goes the extra mile for the best of the customer and for the team. Many times when it's hard for product or engineering teams to directly talk to customers, he would happily jump in to help. He has been such a great teammate and a generous person to work with, I am really missing him already even just 1 week after he left Salesforce."