Keith Wideman, Pmp Email & Phone Number

Greater Chicago Area

Served on dedicated client-facing business development team assigned to large (Revenue $1B+) strategic accounts implementing IT Infrastructure, Security and IoT Solutions. Focus on enhancing the business areas of Airline customer experience, systems performance, and safety programs.

Chicago

Managed a $20M budget while directing a high performing team of 5 IT engineers responsible for maintaining the company’s on-premise, cloud infrastructure and vendor applications and provided testing, continuous deployment and release services, and support for HR, Finance, Accounting and Marketing business partners.● Enhanced security reliability through migration of user authentication single-sign on (SSO) solution from Microsoft ADFS to Azure AD to provide high-availability to 1200+ business users.● Led IT due diligence assessment and recommendations for mergers & acquisitions and develop IT integration process for office productivity tools migration to O365 and system integrations. ● Implemented Patch Management Process to ensure infrastructure hardware and servers meets vendor compliance Security Patch Program to over 1500 endpoints to minimize company exposure to security vulnerabilities.● Developed software release process ensuring separation of duties between software development and production teams and execution of change management process for IT auditing purposes. ● Coordinated IT Financial system audits providing data on successfully executed change management procedures and security access to critical financial systems.

Chicago

Promoted to leading a team of 5 engineers in designing application infrastructure for high-performance systems that improved HR and Property Operations business productivity. Collaborated with IT Program Managers on release, management and support of applications to over 3,500 Real Estate professionals.● Architect and test lead for digital transformation projects of .Net applications onto Microsoft Windows Server 2012 to improve delivery and maintain compliance with support agreements.● Increased productivity by 25% for 500 remote Property Managers and Regional Managers via automating the distribution of business portfolio reports.● Led IT application security initiatives on best practices for securing Microsoft ASP.NET applications, SQL Server database servers through encryption techniques to prevent security vulnerabilities.● Improved productivity of enterprise users in Accounting, Finance, and Investment business units with easy access to clients/server applications through implementation of Citrix XenApp 7.6.● Coordinated performance testing efforts of critical business applications to identify system degradation and to ensure optimal user experience.

Chicago, Illinois

Serve on team responsible for managing Peoplesoft HR and Accounting applications and implementation of Microsoft Stack applications and development of Microsoft BI stack solutions that support IT Operations divisions. * Created Microsoft Analysis Services OLAP cubes as part of Business Intelligence solution for repository of Application Performance data used by IT leadership to analysis application KPI’s to increase application efficiency and performance. * Reduced yearly server operations costs by $100K through consolidation and virtualization of underutilized web and application servers. * Managed EnergyCap Billing and Utilities Application product service releases implementations for collection of remote properties utilities monthly billing costs to increase application functionality and end-users’ productivity and minimized incorrect billing charges to tenants. * Created Application Run-Books for managing and implementing Disaster Recovery procedures for mission-critical enterprise applications to minimize downtime to business and ensure no service interruption.

Chicago

Supported Business Process Organization (BPO) in client-facing role to deliver Learning ManagementSystems (LMS) and HR application hosting solutions for clients representing a broad range of industries.

Chicago

Managed the setup of Solution Quality Engineering’s Integration Test, Product Test and User-Acceptance Test environmentsWorked with Clients performing User-Acceptance Testing effortsOwned the setup of Solution Quality Engineering’s Integration Test, Product Test and User-Acceptance Test environmentsWorked with Clients performing User-Acceptance Testing tasks for eLearning applicationsPlanned Performance Testing efforts for application testing ensuring user load baselines can be achievedResponsible for implementation and management of Windows Server 2003 application serversDatabase Administrative Tasks of Microsoft SQL Server 2000 database servers

Partnered with Network Infrastructure to set-up testing environments using Microsoft Windows 2003 Server for the testing of n-tier software applicationsUtilized business requirements and software documentation to create test scripts for software applicationsPerformed regression testing of software enhancements that successfully met compatibility standards with existing software applicationsCreated test scripts for testing of Telecommunication Billing and Order Management software Wrote sql queries using Microsoft Query Analyzer to perform data validation for monthly billing reports

Master Of Science - Ms, Information Science/Studies

Bachelor Of Science - Bs, Mathematics And Computer Science