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Keith Wilkins Email & Phone Number

Billing Manager at RLDatix at RLDatix
Location: London, England, United Kingdom 9 work roles 3 schools
1 work email found @bt.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email k****@bt.com
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Current company
RLDatix
Role
Billing Manager at RLDatix
Location
London, England, United Kingdom
Company size
439 employees

Who is Keith Wilkins? Overview

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Quick answer

Keith Wilkins is listed as Billing Manager at RLDatix at RLDatix, a company with 439 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at bt.com and a matched LinkedIn profile for Keith Wilkins.

Keith Wilkins previously worked as International Billing Manager at Rldatix and Billing Manager at Allocate Software. Keith Wilkins holds Project Management, 70% Pass Rate from Qa London.

Company email context

Email format at RLDatix

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{first}.{last}@bt.com
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AeroLeads found 1 current-domain work email signal for Keith Wilkins. Compare company email patterns before reaching out.

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Profile bio

About Keith Wilkins

I am KEITH. KEITH means either “of the forest” or “from the battlefield”. I relate to the latter as I am passionate about being involved in the battle of overcoming any challenges or barriers in my personal and professional life. My professional journey is varied, working in different telecommunication environments. Taking advantage of the excellent training programmes available, both internally and externally, enabled me to learn and adapt skills, giving rise to a more diverse working profile. Key Areas of ExpertiseVast billing experience. Working with amazingly creative and influential people, gaining an impressive knowledge of both the development and operational world. Managing teams and delivering many projects across all areas of the telecommunications community, from the Retail arm, to Corporate and finally to Wholesale and Openreach. Adapting to continual changes in their business strategies leading to initiation and delivery of business improvement drivers. Confidence in my ability to lead from the front with a keen interest and passion about change and how it affects both employees and customers. Building great relationships, allowing plans to be put in place to overcome any adversity and to give them empowerment to be part of a positive drive forward. Attaining a recent certification in Project Management, creating an increased formal knowledge and newly found passion of the Programme and Project Management field which I have successfully implemented in my recent projects. Key Relevant Skills • Strength and experience in mentoring both managers and team members• Problem solving, driving change • Customer experience, business improvement• Coaching, managing operational and development teams, leading people and negotiating• Governance and service assurance Highly effective communications skills allowing me the ability to communicate with a wide range of people, both within and outside of organisations.

Listed skills include Project Delivery, Telecommunications Billing, Service Delivery, Stakeholder Management, and 12 others.

Current workplace

Keith Wilkins's current company

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RLDatix
Rldatix
Billing Manager at RLDatix
chicago, illinois, united states
Website
rldatix.com
Employees
439
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Company profile
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9 roles

Keith Wilkins work experience

A career timeline built from the work history available for this profile.

International Billing Manager

Current
Rldatix

Richmond, London, England

Aug 2021 - Present

Billing Manager

Allocate Software

Richmond, England, United Kingdom

Aug 2021 - Jul 2022

Billing Manager - Service Assurance - Wholesale/Openreach

Bt Wholesale

Crawley, England, United Kingdom

  • Responsible for:
  • Prioritising key billing requirements to improve efficiency, tighter end to end data governance controls, alignment with marketing initiatives
  • Securing funds via business cases leading to introduction of new developments
  • Management of Billing incidents Achievements:
  • Successfully introduced new Incident Management strategy for Wholesale/Openreach driving improved investigation, root cause analysis and prevention of reoccurrence which reduced the need for customers to contact BT
  • Obtained £1m funding and delivered project that reduced legacy manual billing interventions by 91% eliminating the need for 9 full time employees
Apr 2019 - Jul 2020

Billing Manager - Concept To Market – Wholesale/Openreach

Bt Wholesale

Crawley, England, United Kingdom

  • Responsible for:
  • Development and introduction of billing concepts and controls to align to product line marketing initiatives
  • New and enhanced product launches, invoice production management.
  • End to end delivery projects including design, testing and processes, Post live support to operational teams Achievements:
  • Successfully delivered all deployments to time to meet launches
  • Delivered project to introduce best practice that all new contract terms were approved by Billing before launch avoiding expensive and risky post launch manual interventions costing £20-30k each
Apr 2015 - Apr 2019

Customer Experience Manager

Bt Wholesale
  • Responsible for:
  • Project to improve Billing customer satisfaction scores and feedback
  • Direct customer engagement
  • Director level reporting on progression and future planningAchievements:
  • Raised billing satisfaction score from 81 to 94 by detailed investigations into reasons for poor scores
  • Better customer engagement and understanding driven by using face to face opportunities at customer service meetings and sales events
Apr 2014 - Mar 2015

Billing Development Manager - Wholesale & Openreach

Bt Wholesale

City Place, Gatwick, West Sussex

  • Achievements:
  • Delivered multi-million £ project to move all Wholesale products from legacy platforms to single database
  • Successfully introduced new billing system to Openreach after split from BT
  • Led award winning project to align supporting billing data that led to customer take up of 96%
  • Moved 100% of key customers to online, saving £0.5m p.a. printing costs and better customer experience
Jun 2002 - Mar 2014

Billing Manager

Bt

Croydon, England, United Kingdom

Prior to 2002 I managed a variety of roles in BT and my key achievements were:Key role in introducing BTs first fully automated billing system, implemented first consolidated billing system as joint venture with IBM; Eliminated several legacy billing systems; Set up and managed the Major Accounts Team to diversify service to high revenue customers

Aug 1977 - Jun 2002
Team & coworkers

Colleagues at RLDatix

Other employees you can reach at rldatix.com. View company contacts for 439 employees →

RG Ria George Ria George Colleague at RldatixGreater Plymouth Area, United Kingdom View → SM Shradha Malik, Ms(Information Systems), Mba, Pmpo Shradha Malik, Ms(Information Systems), Mba, Pmpo Colleague at RldatixGlenwood, Maryland, United States, United States View → AA Ann Ascough Ann Ascough Colleague at RldatixSoddy-Daisy, Tennessee, United States, United States View → NC Naba Chaudhary Naba Chaudhary Colleague at RldatixAustralia, Australia View → SK Sushil Kulkarni Sushil Kulkarni Colleague at RldatixLondon Area, United Kingdom, United Kingdom View → DM Dushica Madzarov Dushica Madzarov Colleague at RldatixNorth Macedonia, Macedonia, The Former Yugoslav Republic Of View → MN Marija N. Marija N. Colleague at RldatixSkopje, Skopje Statistical Region, North Macedonia, Macedonia, The Former Yugoslav Republic Of View → SK Sarah Keller Sarah Keller Colleague at RldatixPort Orange, Florida, United States, United States View → EM Emily Mccluhan Emily Mccluhan Colleague at RldatixMadison, Wisconsin, United States, United States View → SD Shy-Anne Dewald Shy-Anne Dewald Colleague at RldatixBloomsburg, Pennsylvania, United States, United States View →
3 education records

Keith Wilkins education

Project Management, 70% Pass Rate

Qa London

Activities and Societies: Association of Project Management

Gcse Various

Haling Manor High School
FAQ

Frequently asked questions about Keith Wilkins

Quick answers generated from the profile data available on this page.

What company does Keith Wilkins work for?

Keith Wilkins works for RLDatix.

What is Keith Wilkins's role at RLDatix?

Keith Wilkins is listed as Billing Manager at RLDatix at RLDatix.

What is Keith Wilkins's email address?

AeroLeads has found 1 work email signal at @bt.com for Keith Wilkins at RLDatix.

Where is Keith Wilkins based?

Keith Wilkins is based in London, England, United Kingdom while working with RLDatix.

What companies has Keith Wilkins worked for?

Keith Wilkins has worked for Rldatix, Allocate Software, Oxleas Nhs Foundation Trust, King'S College Hospital Nhs Foundation Trust, and Bt Wholesale.

Who are Keith Wilkins's colleagues at RLDatix?

Keith Wilkins's colleagues at RLDatix include Ria George, Shradha Malik, Ms(Information Systems), Mba, Pmpo, Ann Ascough, Naba Chaudhary, and Sushil Kulkarni.

How can I contact Keith Wilkins?

You can use AeroLeads to view verified contact signals for Keith Wilkins at RLDatix, including work email, phone, and LinkedIn data when available.

What schools did Keith Wilkins attend?

Keith Wilkins holds Project Management, 70% Pass Rate from Qa London.

What skills is Keith Wilkins known for?

Keith Wilkins is listed with skills including Project Delivery, Telecommunications Billing, Service Delivery, Stakeholder Management, Management, Managed Services, Project Management, and Telecommunications.

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