Keith Wise Email & Phone Number

Dallas/Fort Worth Area

• Working to empower individuals with disabilities and those with barriers to work to achieve their highest level of employment and independence.Achieve DFW accomplishes our mission through its workforce development.
• Work Center Program
• Vocational Adjustment Training (VAT)
• Work Experience
• Mobile Work Crews
• Employment Programs

Dallas/Fort Worth Area

Provide customer-specific solutions to optimize productivity and improve profitability. Evaluate and assess organizational structure/role clarity; facilitate focus groups; recommend organizational effectiveness guidelines, prioritization of next steps, effort level, and cost.

Responsible for accurate and on time mail delivery, concierge service, shuttle service, printroom, mailroom, shipping, and receiving to campus of 7,000 team members; leadership of 30 associates.

Yellow Springs, Ohio

• Responsible for on-time, quality production of direct mail print projects, fulfillment and mailing services. Leadership of Print/Letter Shop staff of 77 associates to exceed company sales and profit goals while.
• Doubled production over previous year while improving on-time delivery; decreased overtime by 25% in a year of significant earnings growth.
• Designed and implemented cross-training program; improved workforce versatility and productivity.
• Initiated employee performance review/ 360 feedback program, which established culture of “fair accountability” of staff.
• Wrote SOP manual, including introduction of attendance policy that reduced absenteeism by 30%.
• Partnered with Marketing to design mailpieces in compliance with USPS regulations.

Cincinnati, Ohio

• Managed 5-member procurement team and vendor partnerships with 40+ vendors to manage the purchase of all goods, services and contracts on a best price, best quality basis. Responsible for cost control, logistics.
• Evaluated bids, selected 20 vendors and coordinated multiple vendor activities to efficiently deliver complex multi-vendor Vacation Bible School (VBS) Kits with 80 unique components. Recognized in both 2015 and 2016.
• Maintained inventory of 3,000+ SKUs for largest USA supplier of parochial school curriculum.
• Moved production of 500+ SKUs from overseas, back the United States and reduced unit cost by 10% through vendor negotiations.
• Partnered with marketing/sales to re-design print jobs to increase page count by 15% with equal cost.

Cincinnati, Ohio

• Responsible for evaluating business operations and SOPs, and recommending process improvements to decrease cost and improve operating efficiencies.
• Spearheaded closing of the Allen, Texas office; negotiated short term lease for office space, vacated original building, liquidate all assets, and archived intellectual properties.
• Identified opportunity to reduce supplier cost; eliminated 6 long-term vendor agreements and replaced with local vendors with more favorable terms.
• Partnered with Sales team to incorporate Gurls (General URLs) and/or Purls (Personal URLs) into direct mail marketing material.

Springboro, Ohio

• Accountable for the manufacturing, mailing, and total quality assurance of 400 million critical documents annually. MQC mailpiece design certified with United States Postal Service (USPS), designed and implemented.
• Established and wrote SOP Manual, including standardized documentation of errors and corrective / preventative action for the first time in company history. Reduced errors by 60% within 1 year.
• Selected by Board of Directors to lead company-wide Business Process Optimization program designed to recreate the organization.
• Successfully opened new dialogs with key customers to resolve long-standing complaints that threatened future business; established quarterly meetings with individual customers to review problem logs and innovate.
• Established quality systems, which positioned the company to pass critical document audits conducted by USPS and The United States Social Security Administration.
• Identified and resolved costly mailpiece design errors of multiple commercial and government customers.

• Initiate relationship with retailers to establish and maintain shelf presence for new consumer products.
• Hire and train local team to maintain and document test market results through the duration of the test. Frequent travel to various test markets nationwide.
• Present client with test results to establish potential market penetration for tested products.

Middletown, OH

• Senior Lab Technician January 1993 - April 2000
• Conceived, designed, and engineered revolutionary fiber recirculating system resulting in increased profit of 30% on #4 paper machine.

Bachelor Of Science, Organizational Leadership, Organizational Leadership, 4.0 Gpa

Associate Of Science, Business Management, 3.89 Gpa