Creating impactful digital marketing campaigns is what I like doing the most. I love exploring and learning about new technologies, especially AI-related ones and the ones that can help improve our everyday life.I have over 4 years of experience working with SEO, content writing, social media management, and related fields for different brands, supported by a previous 5 years experience working in customer service and sales.I've worked on improving the experience of every client/customer/reader by using advanced analytics & research, creating and maintaining models, and helping people around the world by simply being creative.Competencies: communication, empathy, creativity, problem-solving, organizational behavior.
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Junior Account ManagerDivision5Tirana, Al -
Search Engine Optimization SpecialistE-Commerce - Confidential Jul 2024 - PresentChicago, Illinois, United StatesUS-based E-Commerce CompanyAs an SEO Specialist, I manage and execute SEO strategies to drive organic growth and increase online visibility for several sites. My responsibilities include optimizing content across over 3000 category pages, collaborating with development teams to ensure seamless SEO implementation, and leveraging data analytics to enhance performance. Using platforms like BrightEdge, SEMrush, and Google Search Console, I analyze rankings, identify trends, and recommend improvements to refine keyword targeting and boost site traffic, all while staying attuned to the latest SEO practices and developments.
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Digital Marketing SpecialistCardo Ai Jan 2024 - Jul 2024Tirana, Tirana, AlbaniaAs a Digital Marketing Specialist at Cardo AI, I played a crucial role in driving our digital marketing efforts and enhancing our online presence. My responsibilities encompassed a range of activities aimed at optimizing our content, engaging our audience, and supporting our overall marketing strategy.📌Content Creation & Strategy: Research and develop new topics and ideas for content creation. Write compelling copy for social media captions and perform hashtag & trend research to maximize reach and engagement.📌SEO Optimization: Involved in all aspects of SEO, including conducting keyword research, performing technical SEO audits, and implementing SEO fixes. Responsible for maintaining and updating the company website with SEO-optimized content, new pages, and articles. Provided major involvement and support during a website redesign, restructuring & migration with the purpose of keeping the website healthy and not lose rankings.📌Email Marketing: Managed and wrote email campaigns targeted towards existing clients and potential leads. Create engaging content that nurtures relationships and drives conversions.📌Newsletter Management: Launched and managed an internal weekly newsletter for our clients, providing them with valuable insights and updates. Additionally, supported the development of a monthly LinkedIn newsletter that has gained 3200+ subscribers after just two editions.📌Collaboration & Analysis: Collaborated closely with other marketing team members on strategy development, design initiatives, and performance analysis to ensure alignment with our goals. Provided actionable insights based on data analysis to optimize future campaigns.My contributions have been instrumental in driving our digital marketing success, from increasing social media engagement to expanding our email outreach and enhancing our SEO performance. -
Social Media & Seo SpecialistCardo Ai Oct 2021 - Dec 2023Tirana, AlbaniaAs a Social Media & SEO Specialist at Cardo AI, I played a crucial role in driving our digital marketing efforts and enhancing our online presence. My responsibilities encompassed a range of activities aimed at optimizing our content, engaging our audience, and supporting our overall marketing strategy.📌Content Creation & Strategy: Research and develop new topics and ideas for content creation. Write compelling copy for social media captions and perform hashtag & trend research to maximize reach and engagement.📌SEO Optimization: Involved in all aspects of SEO, including conducting keyword research, performing technical SEO audits, and implementing SEO fixes. Responsible for maintaining and updating the company website with SEO-optimized content, new pages, and articles. Provided major involvement and support during a website redesign, restructuring & migration with the purpose of keeping the website healthy and not lose rankings.📌Email Marketing: Managed and wrote email campaigns targeted towards existing clients and potential leads. Create engaging content that nurtures relationships and drives conversions.📌Newsletter Management: Launched and managed an internal weekly newsletter for our clients, providing them with valuable insights and updates. Additionally, supported the development of a monthly LinkedIn newsletter that has gained 3200+ subscribers after just two editions.📌Collaboration & Analysis: Collaborated closely with other marketing team members on strategy development, design initiatives, and performance analysis to ensure alignment with our goals. Provided actionable insights based on data analysis to optimize future campaigns.My contributions have been instrumental in driving our digital marketing success, from increasing social media engagement to expanding our email outreach and enhancing our SEO performance. -
Seo & Content ManagerIpervox Dec 2020 - Oct 2021My responsibilities included:* Conducting in-depth research on industry-related topics in order to develop original content.* Developing content for the blog, social media, product descriptions, and the company website.* Assisting the marketing team in developing content for advertising campaigns.* Editing and polishing existing content to improve readability.* Conducting keyword research and using SEO best practices to increase traffic to the company website. -
Social Media Marketing ManagerIpervox Nov 2020 - Oct 2021Tirana, AlbaniaMy responsibilities:* Research audience preferences and discover current trends.* Create engaging text, image, and video content.* Design posts to sustain readers’ curiosity and engagment.* Stay up-to-date with changes in all social platforms ensuring maximum effectiveness.* Facilitate online conversations with customers and respond to queries.* Report on online reviews and feedback from customers and fans.* Develop an optimal posting schedule, considering web traffic and customer engagement metrics.* Oversee social media accounts’ layout.* Suggest new ways to attract new audiences. -
Content WriterLinkedcopy Mar 2020 - Jul 2021 -
Social Media ManagerLinkedcopy Mar 2020 - Mar 2021 -
Customer Service RepresentativeTeleperformance Albania Nov 2016 - Sep 2020Tirana, AlbaniaResponding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process. -
Business Specialist ConsulentIds - Intercom Data Service Group Oct 2015 - Nov 2016Tirana, AlbaniaMonitor the communication between various departments to make sure that the customer service team is getting the information it needs to improve customer satisfaction.Work closely with key customers to keep them updated on process changes designed to improve service.Formulate recommendations and solutions with attention to a client’s wishes, capabilities and limitations forming concise reports.Provide guidance for any occurring problems and issues. -
Selling SpecialistSan Lorenzo Srl Jul 2014 - Sep 2014AlbaniaSelling different kinds of culinary products.Maintaining contact with accustomed clients.
Kejsan Çoku Education Details
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Chemistry And Food Technology
Frequently Asked Questions about Kejsan Çoku
What company does Kejsan Çoku work for?
Kejsan Çoku works for Division5
What is Kejsan Çoku's role at the current company?
Kejsan Çoku's current role is Junior Account Manager.
What schools did Kejsan Çoku attend?
Kejsan Çoku attended University Of Tirana.
Who are Kejsan Çoku's colleagues?
Kejsan Çoku's colleagues are Vilma Dedja, Arlind Kojanaj, Betim Sadiku, Kedi Kalaj, Ines Petre, Halit Lala, Artenida Daci.
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