• Apply over two decades of management and sales experience to manage a local community farmers' market, promoting local small businesses and reducing reliance on imported goods.• Leverage Native Hawaiian cultural experience to reach customers and suppliers of varied backgrounds for the purposes of in-person networking, sales, and deliveries.• Oversee day-to-day farming operations, including crop choice and location, and routine livestock care.• Manage small-scale farm functions divided between two locations, dedicated to cultivating and delivering fresh produce to consumers and small businesses, while maintaining a sustainable agricultural model that blends a modern farming approach with traditional Hawaiian agriculturalpractices.• Manage the cultivation of fruits, vegetables, and handcrafted consumables to be sold at local farmer’s markets and cooperatives, as well as online for fresh delivery to residences in the Puna, Kaʻu, and South Hilo Districts.

• Stretch assignment designated by Pharmacy District Lead for the purpose of driving colleague engagement and morale initiatives and demonstrate pride in the services CVS provides to the community and each other.• Lead store visits for the purpose of connecting with colleagues to promote CVS corporate values.• Leveraged over two decades of People Leadership experience to understand individual colleague motivations and inspire greater team cohesion, utilizing my Pharmacy Technician role to more intimately connect with frontline colleagues.• Organized volunteer community connection events such as Big Island International Marathon, which drew in volunteers across Hawaiʻi Island as well as colleagues from across the Hawaiʻi State region to create greater brand recognition and support marathon participants by showing that CVS is dedicated to "bringing our heart to every moment of your health".• Collaborated with District Performance Coordinator to manage Pharmacist Managers' payroll, observed pharmacy scheduling practices to better understand Pharmacist schedules and impact to Pharmacy Technicians.• Advised Pharmacy District Lead and District Performance Coordinator with feedback received from team engagement visits for the purpose of enhancing connections between leadership and frontline colleagues.• Applied Pharmacy Technician skills to provide gap coverage to pharmacies across Hawaiʻi Island during times of staff shortages or high prescription volume.

• Oversee the vitality and health of broodstock oysters, ensuring high survival rates of oyster larvae and broodstock.• Implement projects and practices to increase operational efficiency and success.• Conduct DNA ploidy analysis and chromosomal laboratory tests on broodstock to ensure selective breeding of high-quality oysters.• Maintain quality control over spawn production and collaborate with Hatchery Technicians to encourage high reproductive rates.

• Lead a team of ten local Social Media Specialists and provide remote support to up to 300 specialists and mitigation helpers to deliver world-class customer service over social media.• Support customers through de-escalation and conflict resolution support to negotiate amicable solutions for the most delicate of matters while demonstrating the highest level of professionalism, tact, and expert knowledge.• Provide real time feedback to ensure specialists are delivering concise, accurate, and timely resolutions to a wide spectrum of customer account matters.• Partner with key roles and support teams, and create collaborative relationships up, down, and sideways within the company and outside of T-Mobile to discover out-of-box solutions for the most intricate of customer issues.• Exhibit superior insight and familiarity of T-Mobile systems and coach team to leverage resources to work independently to resolve customer concerns while creating the industry standard, world-class social media experience T-Mobile is known for.• Participate in beta testing pilots and initiatives to help continue growing Social Media Care into a fully robust and sustainable organization.• Leverage analytics (Sprout Social, NetBase, Facebook, HootSuite, Lithium/Khoros, Sparkcentral, Google Analytics), diverse reports, media and other external sources to identify trends and potential issues that may directly impact T-Mobile's brand image and operations, and work with appropriate channels to direct responses and communicate directions to frontline team.

• Oversee operations of retail store including recruiting, training, developing, promoting and managing a high-performing team that consistently exceeds individual and team targeted quotas.• Apply sales and negotiation tactics to drive business growth and career development.• Leverage multiple media streams to keep abreast of industry news and rapidly evolving technology to recommend products better serve individual customer and business clients.• Create and sustain an open, professional environment which encourages discovery and new ideas.• Utilize ADP systems and expert knowledge of local and federal labor laws to manage staff payroll, scheduling, and benefits.

• Planned and led the execution of lobbying meetings with members of Congress in Honolulu, San Diego and Washington, DC, including Senators Daniel Inouye, Daniel Akaka, Representatives Hanabusa and Hirono, as well as staffers from Representative Darrell Issa's and Senator Barbara Boxer's office.• Engaged local and state government leadership during political rally conventions to raise awareness of global extreme poverty and preventable illnesses.• Recruit and energize a local field team of volunteer activists to engage citizens of voting age at workshops, concerts, schools and other social venues to promote awareness and seek support of foreign aid programs.• Publish blogs and leverage social media (Twitter, Facebook, ONE.org, etc.) to continue to keep activists in contact with elected leaders and aware of relative current events, policies and legislation.

• Leverage personal experience as a cancer survivor and utilized networking skills to provide non-medical advice and guidance for young adults battling cancer.• Demonstrate strong emotional resilience and awareness in a virtual setting for individuals facing the potential of mortality due to cancer diagnosis.

• Hire and develop effective team members, scheduling, and managing inventories.• Deliver legendary customer service and maintain a calm, organized environment under periods of ambiguity.• Partner with corporate and store management teams to communicate operational and organizational objectives that meet or exceed company, regional, district and store targets.• Engage with customers and local government and small businesses to foster relationships that promote Starbucks’ positive impact on the community.