Kelly Campos

Kelly Campos Email and Phone Number

Cloud Licensing Specialist at Managed Solution @ Managed Solution
san diego, california, united states
Kelly Campos's Location
Los Angeles, California, United States, United States
Kelly Campos's Contact Details

Kelly Campos work email

Kelly Campos personal email

n/a
About Kelly Campos

I completed my undergraduate degree in Communication Studies with an interest in public relations and gained experience working for an educational nonprofit under their Robotics and Computer Science department focusing on administrative duties, event planning, and social media marketing. I developed an interest for coding and completed a CodeCademy course for website development focused in CSS/ HTML. This began my short and humble coding experience as I created personal blogs and business page for an LA beauty salon. In 2018 I took a small career break to be able to travel the US. I worked for a flagship Manhattan retail clothing store and then as a Barista in the Midwest to realize it was time to finish what I had long postponed. I completed my Google Cert in I.T. Fundamentals and in 2020, I returned to the workforce and have been happily working at a Microsoft Gold Certified MSP. Today I enjoy utilizing skills in project planning, relationship building, analytical, and technical skills in my roles.

Kelly Campos's Current Company Details
Managed Solution

Managed Solution

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Cloud Licensing Specialist at Managed Solution
san diego, california, united states
Website:
managedsolution.com
Employees:
80
Kelly Campos Work Experience Details
  • Managed Solution
    Cloud Licensing Specialist
    Managed Solution May 2023 - Present
    Transfer Azure subscriptions in Commercial and Gov tenants, setup Azure subscriptions with PIM. Build quotes for Azure resources under Azure Reserved Instances, Savings Plan, Pay As You Go pricing. Build Optimization Reports pulling and organizing M365 and Azure usage data with Excel Pivot Tables. Analyze data and present insights to clients.Collaborate with internal Sales Team to close deals, as well as track and submit CSP Co Sell Opportunities and Claiming Partner of Record documentation to Microsoft.
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  • Managed Solution
    Cloud Licensing Associate
    Managed Solution Jan 2022 - Present
    Remote
    Provide stakeholders O365 licensing recommendations in review of their business needs, environment, and O365 usage reports.Administrate O365 licensing for users in Legacy and NCE platforms (adding, upgrading, canceling licenses). Assist in troubleshooting Microsoft-related technical questions, and creating new users in M365 Admin Center,Exchange Admin Center, and Azure AD. Worked with the Sales Team to help drive open deals, discover pains, and solve with cost effective solutions. Participate in CSP Spotlight events and product workshops to stay up to date with Microsoft CSP licensing and update internal documentation.Open Microsoft Premier Support tickets and facilitate expectations and communication between stakeholders and Engineers.Manage high email and ticket volume while keeping a 15 min SLAProvide exceptional customer service to Managed Solution clients/prospects via email and phone with Microsoft technical-related questions
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  • Managed Solution
    Customer Support Representative
    Managed Solution May 2021 - Jan 2022
    Remote
    Create, manage, and triage incoming Helpdesk tickets using Connectwise.Provide exceptional Customer Service via email and phone within 15 min SLA time. Troubleshoot basic user questions; email stopped working, computer is not turning on, peripherals are not being detected. Escalate tickets with high urgency to appropiate Teams; Technical Account Managers, Dedicated Support Engineers, Helpdesk, Security.Communicate with team members via Microsoft Teams.
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  • Pasadena Unified School District
    Program Assistant - Procurement And Contracts
    Pasadena Unified School District Nov 2020 - Apr 2021
    Pasadena, California, United States
    Trained and provided technical support for new hires using SPEDFISC.Developed and recommended procedures for the Business ServicesDepartment’s new procurement software.Collaborated directly with administrators and coordinators creatingcontracts, personnel requisitions, and processing invoices.
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  • Starbucks
    Barista
    Starbucks Apr 2019 - Jul 2019
    Ann Arbor, Michigan, United States
    Ran POS system for in-store and drive-thru purchases.Delivered strong customer service during high volume and events forcustomers.Built relationships with customers and multi-tasked while servicinginternal and external store customers.Team player helping operations by taking shifts as needed.
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  • Ann Inc (Ann Taylor | Loft | Lou & Grey)
    Seasonal Sales Associate
    Ann Inc (Ann Taylor | Loft | Lou & Grey) Oct 2018 - Dec 2018
    New York, New York, United States
    Provided excellent client service by anticipating client’s needs . Built relationships with clients and multi- tasked while servicing internal and external clients. Portrayed personal, gracious, friendly , energetic, and engaging communication while stylizing client’s needs . Replenished merchandise, recovered store and styling rooms, processed shipment, and performed register transactions efficiently.
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  • Self-Employed
    Web Developer
    Self-Employed Dec 2017 - Dec 2018
    Los Angeles, California, United States
    Provided client support in purchasing domain name and web hostingpackages.Coded responsive web design, SEO in-page practices, multimedia, andSVG CSS animation.Provided routine website maintenance remotely.
  • Pasadena Educational Foundation
    Stem Program Associate
    Pasadena Educational Foundation Nov 2017 - Jun 2018
    Pasadena, California, United States
    Coordinated Computer Science and Robotic Events including competitions and programs for multiple middle and high school. Organized transactions and expenses: Contacted and contracted vendors. Initiated and published online articles for the Comp-Sci student body. Co-created monthly email newsletter.Developed and initiated social media presence for the Comp-Sci and Robotics programs. Provided administrative support to team members; including sponsorships and leading donation campaigns.
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  • Pasadena Educational Foundation
    Operations Assistant
    Pasadena Educational Foundation Nov 2015 - Nov 2017
    Scheduled, greeted, provided excellent hospitality to non- profit’s Board Members, donors, vendors, sponsors, and faculty. Procured office and event supplies; built partnerships with vendors. Assisted coordinating Comp- Sci and Robotics Events including district- wide competitions and programs for multiple middle and high school . Organized transactions for STEM’s financial expenses.
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  • Garrett Law Group
    File Clerk
    Garrett Law Group May 2011 - 2015
    Organize and archive cases, input health insurance information and other confidential information pertaining to cases into file database and case management software; greet and assist clients personally or on the phone; provided customer service; assist attorneys going for trial by preparing ex-hibits and organizing evidence; served as a translator; provided support to all staff.
  • Cetera Marketing
    Marketing/Social Media Intern
    Cetera Marketing May 2013 - Aug 2013
    Contacted vendors, filled invoices, purchase orders, and product sheets, provided research, created product presentations, organized and shipped stock.
  • Pacsun
    Sales Assosciate
    Pacsun May 2010 - Aug 2010
    Provided customer service, reassemble clothing store, clean, supply stockroom, aided all staff in every duty.

Kelly Campos Education Details

Frequently Asked Questions about Kelly Campos

What company does Kelly Campos work for?

Kelly Campos works for Managed Solution

What is Kelly Campos's role at the current company?

Kelly Campos's current role is Cloud Licensing Specialist at Managed Solution.

What is Kelly Campos's email address?

Kelly Campos's email address is kc****@****ion.com

What schools did Kelly Campos attend?

Kelly Campos attended California State University-Northridge, Codecademy, Pasadena City College.

Who are Kelly Campos's colleagues?

Kelly Campos's colleagues are Benjamin Cantrell, Towery Chau, Todd Babiak, Todd Bates, Mark Salas, Robert Excovar, Mollie Fox.

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