As a results-driven and seasoned hospitality professional, I am committed to creating unique client experiences while driving profitability. My expertise lies in developing high-performing teams through servant leadership and autonomy. By leveraging strategic alignment and partnerships, I have successfully managed budgets, resolved critical issues, and implemented revenue-driven initiatives that support long-term profitability and client retention.I facilitate team development, flawless execution, and professional growth, enabling positive client experiences and the achievement of optimized revenue goals. My deep knowledge of the hospitality industry has enabled me to source top-quality services for large convention operations and accommodations for Fortune 500 clients. My track record of success demonstrates my commitment to executing superior events through proven revenue strategies and exceptional leadership. Below are a few top career achievements from my tenure at The Diplomat Beach Resort Hollywood, Curio Collection:● Maximizing profitability through streamlined departmental collaboration, operational efficiencies, and a strategic revenue strategy, fueling profitable post-pandemic growth that exceeded the revenue goal by $8M. ● Driving meeting revenue to 100% profitability by implementing a creative meeting room fee strategy, enabling consistent revenue regardless of meeting logistics. ● Cultivating hospitality leaders by fostering growth and enabling a supportive learning and development environment, resulting in successful career advancement for aspiring hospitality directors and expanded expertise on the team.I am eager to expand my professional network and discover new opportunities. If you would like to connect, please contact me at ravenaxa@gmail.com.AREAS OF EXPERTISE Client RetentionStrategic PlanningCustomer ServiceStrategic DirectionTeam DevelopmentProcess ImprovementBusiness DevelopmentSales Planning & StrategyHotel Business ManagementLarge Convention OperationsOrganizational Communication